Compare Officetrax vs LiveChat vs Celoxis

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Crozscore:

35%
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39%
interest falling

Crozscore:

92%
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100%
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Crozscore:

74%
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78%
38%
interest rising
Officetrax screenshot LiveChat screenshot view 2 more Celoxis screenshot view 5 more

Software Description:

Officetrax is a powerful CRM, Project Management, and Support solution that helps you streamline your day. Officetrax is a great tool for small to medium businesses who are looking for an easy-to-use CRM system to assist them with leads, opportunities, customer support, and so much more. Using Officetrax helps you to keep track of every interaction with a customer or lead to build better relationships with your contacts.

Features like time tracking, event scheduling, and opportunity scoring all help you manage your time to stay on top of the most important tasks. Use the customer portal to allow your customers the ability to submit support tickets for a streamlined support system - you can even have them approve quotes from Officetrax as well!

Sign up for a Free Trial today to learn more!

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

Celoxis is enterprise PPM and project management software for managing project portfolios & processes. It is highly customizable to suit a variety of business needs.It excels at planning, delegation, collaboration, tracking and reporting with great agility and user-friendliness.
Using Celoxis, businesses can get rid of multiple applications and spreadsheets to manage schedules, resources, budgets, approvals, risks, issues, change requests and other work items. Celoxis has the best team adoption in the marketplace and has been the platform of choice for brands like HBO, Bombardier, KPMG & University of Washington. Available in SaaS/On-Premise options

Features:

  • File Sharing
  • Contact Management
  • Forecasting
  • Data Import
  • Data Export
  • Notifications
  • Project Management
  • Gantt Charts
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • Task Scheduling/Tracking
  • Gantt Charts
  • Data Visualization
  • API
  • External Integrations
  • Expense Tracking
  • Budgeting
  • Data Export
  • Notifications
  • Data Import
  • Forecasting
  • Project Management
  • Inventory Tracking
  • Multi-User
  • Scheduling
  • Calendar Management
  • Dashboard
  • Customer Management

Summary:

  • Free 14 day trial of Officetrax CRM

  • Affordable CRM for businesses of all sizes

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

  • Comprehensive, all-in-one tool for managers, team members, executives and clients.

  • One of the few tools to offer a SaaS (cloud-based) and an On-premise deployment option.

  • Only solution to offer a complex workflow solution (Custom Apps) to track business processes.

  • Robust Reporting capabilities with a whole range of graphical drill-down charts to visualize project data.

  • Flexible and completely customizable tool as per business requirements.

  • Fastest Interactive Gantt Chart in the industry that can easily handle large projects.

  • Highly collaborative software with document management capabilities.

  • Out of the box integration with MS Project, Excel, QuickBooks Online, Salesforce.com, Google Drive, iCalendar, LDAP, MS Outlook and other email clients.

  • Pre-built apps for bug and issue tracking, risk management, new project approvals and change request management.

  • Multi-lingual application

Starter

$10.00
per 1 user/month - paid annually
Included in plan:
  • 2GB Storage per user
  • Calendar & Events
  • Accounts, Contacts, Leads
  • Opportunities & Custom Pipelines
  • Incident Tickets
  • Incident Tickets
  • Campaigns & Mass E-Mail
  • Import & Export
  • Roles & Privacy Settings
  • Activity Feeds
  • Notes

Plus

$16.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Starter plus:
  • Quoting
  • Workspaces
  • Discussions
  • Project Management (Gantt Chart, Tasks, etc.)

Ultimate

$20.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Plus plus:
  • Territories
  • Time Tracking
  • Change Requests
  • Problem Management
  • Customer Portal
  • Branded Login Page

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 5 plans to choose from:

    • Starter - $16/seat/month
    • Regular - $30/seat/month
    • Team - $33/seat/month + 30-day free trial
    • Enterprise - $50/seat/month
    • Enterprise Plus - $149/seat/month

Pricing:

  • Starting from: $25.00/month
  • Credit card required: No
  • Free Trial: Available (No Credit Card required)
    Celoxis offer both volume and duration discounts.
    Contact us for more details.

On-Premise

$450.00
once-off
Included in plan:
  • One hour complimentary education course.
  • Free client login & virtual users.
  • Major & minor upgrades.
  • Free Support for 1st year.

SaaS

$25.00
1 user(s) / month
Included in plan:
  • 2GB/User/Month of shared disk space.
  • Free client login & virtual users.
  • One hour complimentary education course.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Customer Support is unlimited. There are also free support guides available online.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Officetrax is a fully responsive web-app which means it can be used on any device that has a web browser.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support? (e.g. native mobile apps)
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    Who are the main user groups of this service?
  • Celoxis is widely used by more than 2800+ customers globally, from mid-sized enterprises to Fortune 100 companies, across industry verticals.

  • Does this service offer an API?
  • Yes. Celoxis offers an extremely powerful yet easy to use web-based API.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Celoxis offers various onboarding & training programs to help new customers accelerate Celoxis adoption and time to value. Celoxis also offers 24x5 chat-based and email-based support.

  • Does this service offer multi-user capability? (e.g. teams)
  • Celoxis is a multi-user software capable of managing small teams with small projects to large, distributed teams handling multi-million dollar projects.

  • Does this service integrate with any other apps?
  • Celoxis integrates natively with Microsoft Project, Excel/CSV, Salesforce, QuickBooks Online, Google Drive, Outlook and other Email clients

  • What is this service generally used for?
  • Project Management and Work Collaboration. Celoxis is an all-in-one tool to manage your projects, finances, resources and business processes online.

  • What platforms does this service support? (e.g. native mobile apps)
  • Celoxis is web-based, which means it does not require any additional infrastructure apart from a web-browser and an Internet connection when connecting to its SaaS service.
    For On-Premise, it support multiple Operating Systems and Databases thereby reducing TCO.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
63
Followers:
496

Publisher:

Founded:
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Based in:
Wroclaw
Employees:
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Likes:
42.3k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
439
Followers:
1.72k

Other:

Who uses Officetrax
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses Celoxis
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Chinese, English, German, Spanish, French, Portuguese, Russian
Regional Restrictions:
No restrictions.
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