Compare Officetrax vs HappyFox vs Monday

More Information More Information More Information

Crozscore:

35%
what is this?
39%
interest falling

Crozscore:

92%
what is this?
96%
61%
interest rising

Crozscore:

69%
what is this?
72%
40%
interest rising
Officetrax screenshot HappyFox screenshot view 4 more Monday screenshot view 4 more

Software Description:

Officetrax is a powerful CRM, Project Management, and Support solution that helps you streamline your day. Officetrax is a great tool for small to medium businesses who are looking for an easy-to-use CRM system to assist them with leads, opportunities, customer support, and so much more. Using Officetrax helps you to keep track of every interaction with a customer or lead to build better relationships with your contacts.

Features like time tracking, event scheduling, and opportunity scoring all help you manage your time to stay on top of the most important tasks. Use the customer portal to allow your customers the ability to submit support tickets for a streamlined support system - you can even have them approve quotes from Officetrax as well!

Sign up for a Free Trial today to learn more!

Software Description:

This is powerful and simple customer support and ticket management software. HappyFox integrates with all email accounts & websites to ensure that all support requests get collated.
It allows its users to organize better, assign the right email to the right person, respond faster and track everything.
Also, using this service they will reduce chaos and bring order to their support process with a robust support ticket system, self-service knowledge base and community forums.

Software Description:

Monday is a project management tool your team will actually enjoy using. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work. It's the first visual tool of its kind and shows you exactly where things stand in a single glance. Finally get rid of painfully long email threads, cut down on meetings, and experience the satisfaction of turning things green when they're done.

Features:

  • File Sharing
  • Contact Management
  • Forecasting
  • Data Import
  • Data Export
  • Notifications
  • Project Management
  • Gantt Charts
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • API
  • Chat
  • CRM Integration
  • Notifications
  • Email Integration

Features:

  • Email Integration
  • File Sharing
  • Notifications
  • Project Management
  • Task Scheduling/Tracking
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • History/Version Control
  • Scheduling
  • Data Import
  • API
  • External Integrations
  • Expense Tracking
  • Budgeting
  • Data Export
  • Supplier Management
  • Travel Management
  • Inventory Tracking
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Dashboard
  • Customer Management
  • Gantt Charts
  • 2-Factor Authentication
  • Google Apps Integration
  • Batch Permissions & Access
  • Lead Management
  • Accounts Receivable
  • Accounts Payable

Summary:

  • Free 14 day trial of Officetrax CRM

  • Affordable CRM for businesses of all sizes

Summary:

  • Writing Knowledge Base Articles: HappyFox provides users with tools for writing articles and organizing those articles into sections. They can also embed images and videos into articles, to provide both support agents and customers with the information they need.

  • Deriving Insights from Advanced Reporting Tools: Detailed customer support reports created with HappyFox help businesses improve customer satisfaction levels.

  • Replying to Customer Support Tickets: Rather than trying to manage an influx of incoming emails from customers, HappyFox users are able to answer questions from inside the integrated platform.

  • Using Smart Rules to Automate Tasks: Smart ticket assignments use a round-robin system to evenly allocate tickets to support agents as they enter the system.

  • Searching an Internal Knowledge Base for Documentation: In addition to creating external knowledge bases that are accessible to customers and indexed by search engines, businesses are able to use HappyFox to create private internal knowledge bases.

Summary:

  • Private & Shareable Boards: Users can invite relevant people to collaborate with them.

  • Live Comments: Enables commenting, marking, highlighting or drawing on any PDF, PPT, Word file.

  • Automatic Knowledge Base: Posting files, questions and notes automatically generates the company's knowledge base.

  • Email Notifications & Replies: Easy to update and stay updated.

  • People Tagging: Easily notify team members using @TheirName.

  • Upload documents Effortless image pasting and file dropping into the system.

  • Email Notifications & Replies: Easy to update your teammates and stay updated on what's going on.

Starter

$10.00
per 1 user/month - paid annually
Included in plan:
  • 2GB Storage per user
  • Calendar & Events
  • Accounts, Contacts, Leads
  • Opportunities & Custom Pipelines
  • Incident Tickets
  • Incident Tickets
  • Campaigns & Mass E-Mail
  • Import & Export
  • Roles & Privacy Settings
  • Activity Feeds
  • Notes

Plus

$16.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Starter plus:
  • Quoting
  • Workspaces
  • Discussions
  • Project Management (Gantt Chart, Tasks, etc.)

Ultimate

$20.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Plus plus:
  • Territories
  • Time Tracking
  • Change Requests
  • Problem Management
  • Customer Portal
  • Branded Login Page

Pricing:

  • Credit card required: N/A
  • Popular: $19 per staff / month
    Mighty: $29 per staff / month
    Fantastic: $49 per staff / month
    Enterprise: $69 per staff / month
    Free trial starts with Mighty plan.

Enterprise

$24.00
1 user(s) / month
Included in plan:
  • Google authentication
  • Crazy powerful search
  • Full API
  • Private boards
  • iOS and Android apps
  • Add unlimited boards
  • Add updates via email
  • Unlimited Storage
  • Unlimited Storage
  • Filter by anything
  • Unlimited guests
  • One-on-one training
  • 24/7 support
  • External integrations
  • Share boards with guests
  • VIP support with account manager
  • Audit log
  • Two-factor authentication
  • Detailed activity stats
  • Advanced security features

Standard

$8.00
1 user(s) / month
Included in plan:
  • 24/7 support
  • Share boards with guests
  • 50 GB of storage
  • Crazy powerful search
  • 24/7 support
  • Add updates via email
  • Add updates via email
  • External integrations
  • Filter by anything
  • Add unlimited boards
  • Full API
  • Filter by anything
  • iOS and Android apps
  • iOS and Android apps
  • Limited number of guests
  • Add unlimited boards
  • Full API
  • 50 GB of storage
  • External integrations
  • Limited number of guests
  • Crazy powerful search
  • Share boards with guests

Basic

$5.00
1 user(s) / month
Included in plan:
  • 5 GB of storage
  • iOS and Android apps
  • Add unlimited boards
  • Simple search function
  • Filter by person
  • Add unlimited boards
  • 24/7 support
  • Filter by person
  • 24/7 support
  • 5 GB of storage
  • Simple search function
  • iOS and Android apps

Pro

$12.00
1 user(s) / month
Included in plan:
  • iOS and Android apps
  • Add unlimited boards
  • Unlimited guests
  • Crazy powerful search
  • Unlimited Storage
  • Unlimited Storage
  • Share boards with guests
  • Detailed activity stats
  • Google authentication
  • filter by anything
  • Full API
  • 24/7 support
  • Add updates via email
  • External integrations
  • Private boards

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Customer Support is unlimited. There are also free support guides available online.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Officetrax is a fully responsive web-app which means it can be used on any device that has a web browser.

FAQs:

    Does this service offer an API?
  • It offers an API.

  • Who are the main user groups of this service?
  • The software is most frequently used by IT departments and support teams in education, retail, travel, IT services, non-profit, government, telecom, healthcare, and real estate industries.

  • What is this service generally used for?
  • HappyFox provides practical help desk solutions.

  • What platforms does this service support? (e.g. native mobile apps)
  • It is web-based application that works on: Linux, Mac, Windows, Android, iPhone-iPad, Windows Phone.

  • What are some applications this service is commonly used in tandem with?
  • The most commonly, HappyFox is used in tandem with: HelpOnClick Live Chat Software, Salesforce, Google Apps, Facebook, and SurveyMonkey.

  • Does this service integrate with any other apps?
  • HappyFox provides its users with more than 20 integration options, making it possible to use this help desk and knowledge base solution in conjunction with CRM, survey, e-commerce, accounting, live chat, voice, and social media tools.

  • Does this service offer guides, tutorials and or customer support?
  • They provide: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Does this service offer an API?
  • It offers an API and automations through Zapier

  • What are some applications this service is commonly used in tandem with?
  • It is most frequetly used in tandem with Pipedrive, Slack, Google Drive.

  • Who are the main user groups of this service?
  • Typical users of daPulse are: mid sized businesses, non profits, public administrations, and small business.

  • What is this service generally used for?
  • daPulse is a web-based task management and collaboration tool.

  • Does this service offer multi-user capability? (e.g. teams)
  • There is multi-user capability available.

  • Does this service offer guides, tutorials and or customer support?
  • Support Provided: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • daPulse integrates with: Pipedrive, GitHub, Google Drive, Google Analytics, Dropbox, Zapier, and others.

  • What platforms does this service support? (e.g. native mobile apps)
  • It is web-based service, working on: Mac, Windows, iOS, Android, Linux, Windows Phone, Mobile Web App.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
63
Followers:
496

Publisher:

Founded:
2011
Based in:
Irvine
Employees:
11-50
Likes:
27.6k
Followers:
2.74k

Publisher:

Founded:
2012
Based in:
Tel Aviv
Employees:
11-50
Likes:
251k
Followers:
4.77k

Other:

Who uses Officetrax
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Monday
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
Back to top
Feedback