The OctopusPro app can be used by your field workers anywhere, anytime, even offline.
Together the OctopusPro software and app helps you reduce administrative and operational costs, increase conversions and customer retention, and improve communication between your office, field workers, and customers.
You can choose from three different pricing options:
Starter Pack, which gives you access to the OctopusPro software online and the OctopusPro app for your field workers to use for up to 4 users
Established, which includes all the features of the Starter Pack, but is for up to 50 users and includes 24/7 support
Corporate, which allows you to add unlimited field workers and get your own branded customer-facing app in addition to all the other features
OctopusPro saves you time and money allowing you to focus on growing your business.
With OctopusPro you can:
Increase conversions and reduce office calls with online booking
Track the location, availability, and progress of your field workers to help delegate jobs
Reduce late and missed appointments with automated notifications and reminders
Secure getting paid with automated invoicing and reminders
Store all your data in one place and keep it safe in the cloud
Access anywhere, anytime, even offline
No matter which services you offer, or the size of your company - whether it's babysitting, personal training, cleaning, maintenance or any other residential or commercial service, OctopusPro can help you grow your business!
Full support and training:
24/7 support via chat and email
Desktop and app user guides
Tutorial videos, weekly webinars, live in-house training services and more with OctopusPro Academy
Key Features :
Mobile Workforce Management
Fieldworkers location and availability
Complaints and Quality Management
Booking and Scheduling
Accept and Reject Services
Reminders and Confirmations
Invoicing and Billing
Payments and Refunds
Customer Relationship Management
Get your own branded app
FieldEdge provides its users with a powerful tool to easily track customers, dispatching, finances, service agreements, and other aspects of field service management. They can also add accounting features through a seamless real-time integration with Quickbooks.
This platform is mainly used by HVAC, plumbing, electrical, and other contractors. It is proven that office staff will save up to 20 hours weekly by automating the assignment of work based on a technicians' skills and job location. FieldEdge efficiently manages complex jobs by grouping multiple technicians and assigning a technician or crew to a work order for multiple days for bigger jobs.
Business owners are also able to build a strong relationship with their clients with excellent customer service and VIP customer experience. Field workers are equipped with a powerful tool to create repeat business and provide a white-glove service.
By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.
ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.
Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.
Schedule bookings and appointments with ease.
Manage your bookings seamlessly in the cloud!
Access anywhere and anytime.
Rebrand the App for your team.
Staff to customer GPS tracking.
Manage bookings, appointments, and tasks for your entire team.
Flexible and seasonal smart pricing.
Easily create an invoice, email it to your clients, and get paid online.
Automate your invoicing and reminders.
Manage reports to guide your growth.
Quotes & Invoicing
Call Center Management
Track Unlimited Inventory Items
Field Service Job Dispatching
Service History Tracking
Case Management and Quoting
Customer & Partner Communities
Warranty and Entitlements
Customer Accounts and Contacts
Work Order Management
Installed Base and Contracts
Work Order Signature Capture
Scheduling and Dispatch
Service Parts and Inventory
1 user(s) / month
Included in plan:
Field Worker Management
Schedule Jobs & Tasks
Manage Notes & Attachments
Send Automated Invoices
Field Worker App
1 user(s) / month
Included in plan:
All Starter Pack Features
1 user(s) / month
Included in plan:
All Established Features
Branded Customer-Facing App
What is this service generally used for?
OctopusPro is a simple & efficient way to run and grow your mobile service business, allowing you to manage your enquiries, quotes, bookings, invoices, payments, as well as your customers and staff all together in one revolutionary software, all safe and secure in the cloud!
Managing your mobile team on a calendar starts out simple, but as soon as one thing changes, it can take hours to get things back under control. OctopusPro advanced scheduling features let you see your team's availability, proximity and open time slots in a simple format, taking away the hassle involved with scheduling and rescheduling bookings and other appointments. You can create your booking as a one-off or visit as a recurring contract and assign the jobs to your mobile workforce with ease.
What platforms does this service support?
OctopusPro runs on any device, whether it’s your desktop PC or Mac, laptop, tablet or smartphone, or any device that has internet and a browser. OctopusPro App is available on both iPhone and Android devices.
Who are the main user groups of this service?
OctopusPro mobile workforce booking management system is an integrated online solution for service based businesses of all sizes, with connectivity and integration with leading CRMs and accounting systems.
OctopusPro is designed as the ideal management tool for all mobile or field services, from cleaning, to gardening, mowing, locksmiths, pool care, plumbing, antennas, dog washing, baby sitting, car detailing, removals, skip bins, private tutoring, security, painting, tiling, heating & cooling, solar system installations, pest control, or whatever it may be that your business offers as a service to it’s clients. OctopusPro is also ideal for real estate agents & builders to manage contractors that work on properties they manage.
Does this service integrate with any other apps?
With OctopusPro, field workers have access to your job management app, making it possible to accept or reject new jobs, manage availability and communicate with customers and office staff. Your field workers can generate invoices and take payment in just a few clicks while on the job!
No matter the industry or size of your business, your mobile app and online booking page can be customized to fit your brand guidelines. Adapt all colours, fonts, and imagery to fully support your branding.
Completely control your booking forms. Include all questions necessary to receive the information required for each booking.
Does this service offer guides, tutorials and or customer support?
OctopusPro offers you a step by step user guide for the software and the app. Moreover, we provide you a live chat to answer to any question.
Does this service offer multi-user capability (e.g. teams)?
Depending on your subscription plan, users can be unlimited!
What are some applications this service is commonly used in tandem with?
OctopusPro provides multiple choices for ePayments that allow your fieldworkers to securely collect online payments from your clients.
OctopusPro integrates with popular accounting packages like Xero & Quickbooks, so your data is kept in sync with your accounting software, helping your accountant with payments and taxation.
Mailing List - Integrates with MailChimp
If you already have a campaign setup in MailChimp, you can still use them by just integrating your OctopusPro account with your Mailchimp account.