Compare Octoparse vs LiveChat vs Crocagile

Software Description:

Octoparse is a free client-side Windows web scraping software that turns unstructured or semi-structured data from websites into structured data sets without coding. It's an easy-to-use web scraping tool that collects data from the web. Crawlers run in Octoparse are determined by the extraction rules configured. The extraction rule would tell Octoparse: which website is to be open; where the data is you plan to crawl, etc. provides high speed data collection, performing up to 10 concurrent threads.

Being a Windows application, Octoparse works well for static and dynamic websites, including those whose web pages are using Ajax. There are various export formats of your choice like CSV, EXCEL, HTML, TXT, and databases (MySQL, SQL Server, and Oracle).

Octoparse simulates human operations to interact with web pages. Its remarkable features such as filling out forms, entering a search term into the textbox, etc., would make it much easier to extract web data. You can run your extraction project either on your own machines (Local Extraction) or in the cloud (Cloud Extraction).

Octoparse provides a visual operation pane, which is very user friendly and straightforward. Octoparse simulates human web browsing behavior like opening a web page, logging into an account, entering text, pointing-and-clicking web elements, etc. Just click the information on the website in the built-in browser and perform the extraction, you will get the structured data you need. Scraping the web on a large scale simultaneously, based on distributed computing, is the most powerful feature of Octoparse. After you upload your configuration project to the cloud, you can choose to perform the extraction concurrently by using many cloud servers.

If you need to scrape 10,000 web pages within a short time, then Octoparse cloud service fits best.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

Crocagile gives a much-needed boost to agile practices with cutting-edge technology, making it fun and enjoyable for everyone on the team to participate in the product lifecycle.

Features:

• Data Mining
• External Integrations
• Analytics
• SEO
• Data Visualization
• Data Export
• Big Data

Features:

• Chat
• Dashboard
• Customer Management
• External Integrations
• Batch Permissions & Access
• Multi-User
• Notifications
• Google Apps Integration
• Lead Management
• Data Export
• Data Import
• Email Integration
• API
• Lead Scoring
• Third-Party Plugins/Add-Ons
• Scheduling
• File Sharing
• 2-Factor Authentication

Features:

• Contact Sharing
• Expense Tracking
• Contact Management
• Budgeting
• Prioritization
• Roadmapping
• Resource Management
• Google Apps Integration
• Data Visualization
• Scheduling
• Calendar Management
• Task Scheduling/Tracking
• Batch Permissions & Access
• Customer Management
• Project Management
• Multi-User
• Dashboard
• Notifications

Summary:

• Point and click Interface

• Deal with 98% of websites

• No need to code

• Supports proxy and API

• Automatic IP rotation -- avoiding your IP being blacklisted

• Scheduled extraction tasks

• Built-in XPath tool and RegEx tool

Summary:

• Tickets: Keeps the communication going and handles cases via tickets.

• Customization: Fine-tuning of the look and developing user's brand awareness.

• Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

• File-sharing: Sharing files with website visitors over chat.

• Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

• Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

• Community - Join other Agile enthusiasts.

• Support - We're here for you.

• Agile Tools - Full Product Life-cycle, Epics, Sprints, Stories, Tasks, Kanban.

• Team Messaging - Group Chat, Collaboration.

• Ticketing System - Issues, Feedback, Support.

• File Sharing - Store and Share files with commenting.

Pricing:

• Starting from: $16.00/month
• Credit card required: N/A

• LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

  • Starter - $16/seat/month
  • Team - $33/seat/month
  • Business - $50/seat/month
  • Enterprise - $149/seat/month

FAQs:

Does this service offer guides, tutorials and or customer support?

• Yes - on the website.

Who are the main user groups of this service?

• Those people who are in need of data. The service has been successfully used in the areas of artificial intelligence, e-commerce, foreign trade, Internet finance, real estate, automobile, e-government, recruitment, social networking, etc.

What is this service generally used for?

• The most obvious use case of this service is product price comparison. Since price is the most important factor that influences consumer behavior, it’s crucial that companies make data comparisons - compare almost all the influential factors, to react promptly and maximize profit. For example: An e-commerce seller in Japan uses Octoparse to extract Amazon Mexico and eBay US market data in order to sell his Japanese product oversea by comparing the data from these two countries and determining product price differences. Or a user uses Octoparse to extract discounts and promotion information from competitors’ websites at 9:00am every day for competitive marketing analysis.

Does this service integrate with any other apps?

• No.

Does this service offer multi-user capability (e.g. teams)?

• Not yet.

Does this service offer an API?

• Yes, the premium versions offer API access.

FAQs:

What are some applications this service is commonly used in tandem with?

• It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

Does this service offer guides, tutorials and or customer support?

• Support is provided 24/7/365 via live chat, email, phone, knowledge base.

Who are the main user groups of this service?

• Sales and support teams in industries of all sizes.

What platforms does this service support?

• LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

Does this service offer an API?

• LiveChat is available for custom integrations over REST-based API.

Does this service integrate with any other apps?

• It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

What is this service generally used for?

• LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

What are some applications this service is commonly used in tandem with?

• Slack and Github. You can also use Crocagile as a stand-alone solution. We offer a complete tool-set that keeps your team in one place.

Does this service offer guides, tutorials and or customer support?

• You can play the onboarding game. It's simple to learn and doesn't require training. You can always reach our team inside Crocagile.

Who are the main user groups of this service?

• Agile teams, software development teams, technology teams, SMBs, freelancers, startups.

What is this service generally used for?

• Helps teams collaborate. Brings them team together and makes work fun. Helps you plan, manage and track ongoing work.

Does this service integrate with any other apps?

• Slack, Github, Google Calendar

What platforms does this service support?

• Web, mobile, tablet

Does this service offer an API?

• Yes

Does this service offer multi-user capability (e.g. teams)?

• Yes

Publisher:

Publisher:

Publisher:

Other:

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Windows

Other:

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android

Other:

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App