Compare Octonius vs ChatGrape vs LivePerson

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About Octonius

Octonius makes traditional business processes more flexible and responsive to real-time conditions.

Build a horizontal culture of working. Create a space for teams to have conversations and organize files, making information readily available for immediate decision and action.

Octonius can be used across a variety of contexts, for both internal and external collaboration.

About ChatGrape

ChatGrape is a business chat application that allows you to enhance the communication between members of your team.

Thanks to deep service integrations and a powerful auto-complete feature we allow you to access all the data coming from your external services by hitting the hashtag button.

It has never been simpler and faster to communicate!

About LivePerson

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • Team and group projects

  • Work chat

  • File sharing

  • Calendar

  • News feed updates

  • Personalized profiles

  • Secure collaboration between companies

Summary

  • A beautiful and intuitive UI: thanks to a strong focus put on design ChatGrape is a delight to use every day.

  • Unified communication: all your teams can communicate in one place.

  • Auto-complete: get access to all your external data right as you type, and save a heck of a lot of time!

Summary

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Microsoft OneDrive, G Suite, Box and Dropbox.

  • What platforms does this service support?
  • This is a web-based software.

  • What is this service generally used for?
  • Internal and external collaboration.

  • Does this service offer guides, tutorials and or customer support?
    • Demos, guides, and video tutorials for end-users
    • 1:1 training and email support for administrators
  • Does this service integrate with any other apps?
  • Microsoft OneDrive, Google Drive, Box, and Dropbox.

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
314

Vendor Information

Founded:
2014
Based in:
-
Employees:
11-50
Likes:
Followers:
403

Vendor Information

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:
10.6k

Other

Who uses Octonius
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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