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About Nuclino

Nuclino is a unified workspace where teams can bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos.

Nuclino is trusted by over 12,000 teams and companies across the world.

About Document360

Document360 is an AI powered knowledge base software that helps you to build a great self-service knowledge base for your customers and internal users (public or private knowledge bases). With cutting-edge artificial intelligence, it empowers businesses to efficiently create, organize, and share knowledge. If also offers easy-to-configure capabilities that can help you manage multiple project documentation, configure multiple users, and view the analytics that will help you keep your knowledge base content fresh and relevant.
Also, you can generate attractive API docs for internal and external users using your API definition files for
developers, testers, and product managers.

Some of the best-in-class features are:

  • Editor: Block editor, Markdown Support, WYSIWYG
  • Intelligent Search(AI-powered)
  • Smart content categorization (AI-powered)
  • Private hosting
  • Automated Content Suggestions(AI-powered)
  • API documentation
  • Versioning & Rollback
  • Workflow management
  • Backup and Restore
  • Custom Domain Mapping
  • Customization
  • Analytics and reporting (AI-powered)
  • Integrations
  • Access Anywhere on the Go
  • Multi-lingual Support
  • Documentation Like Code *Business Glossary
  • AI search analytics

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Free

Free
Included in plan:
  • Up to 50 items
  • Up to 3 fields
  • 2GB storage per team

Standard (billed annually: 16% off)

$5.00
/user/month (billed annually: 16% off)
Included in plan:
  • Unlimited items
  • Unlimited fields
  • Version history
  • 10GB storage per team member
  • SAML-based single sign-on (SSO)
  • Access restrictions
  • Editing restrictions
  • Groups
  • Private workspaces
  • Default workspaces
  • Priority support

Standard (billed monthly)

$6.00
1 user(s) / month
Included in plan:
  • Unlimited items
  • Unlimited fields
  • Version history
  • 10GB storage per team member
  • SAML-based single sign-on (SSO)
  • Access restrictions
  • Editing restrictions
  • Groups
  • Private workspaces
  • Default workspaces
  • Priority support

Pricing

Standard (billed annually)

$149.00
3 user(s) / month
Included in plan:
  • 3 Team accounts
  • Public knowledge base
  • 50 GB Storage
  • Knowledge base version
  • feedback manager
  • Article Templates
  • Home Page Builder
  • AI powered search
  • Custom domain
  • Cookie Consent
  • Custom branding
  • Security (X-Frame)
  • SSL
  • SOC 2 compliance
  • Data center location
  • Drive(Media Management)
  • Tag Management
  • SEO Management
  • Knowledge base widget(basic)

Professional(billed annually)

$299.00
5 user(s) / month
Included in plan:
  • 5 Team Accounts
  • Everything in Standard
  • Advanced Public Knowledge base
  • Custom CSS and Java scripts
  • Analytics
  • Smart Bar
  • Article review reminders
  • Glossary
  • Recycle bin
  • Link Analyser
  • Knowledge base widget(advanced)
  • Global Find and Replace
  • Snippets and Variables
  • Back up and restore
  • Notifications
  • Ticket deflector
  • Data center location
  • AI Generated Meta Title and Description (add-on)
  • Integrations - Zendesk, Freshdesk, Intercom, Slack, Drift & Microsoft Teams
  • Integration- Zapier,Make,Salesforce,Crowdin (add-on)
  • Security- IP restriction,SSO, Security groups and roles (add-on)
  • Multilingual knowledge base (add-on)
  • Custom email domain(add-on)

Business(billed annually)

$499.00
5 user(s) / month
Included in plan:
  • Everything in the Professional Plan
  • 5 Team Accounts
  • Private Knowledge base
  • 10000 Private Readers
  • Reader accounts and Analytics
  • Reader groups
  • Multilingual Knowledge base (add-on)
  • AI-tag recommender (add-on)
  • Ticket deflector with multiple configuration(add-on)
  • AI Generated Meta Title and Description (add-on)
  • Integrations and extensions- Zendesk, Freshdesk, Intercom, Drift, Slack, Microsoft teams,
  • Integrations and extensions-Zapier, Make, Salesforcec, Crowdin (add-on)

Enterprise (billed annually)

$599.00
10 user(s) / month
Included in plan:
  • Everything in the Business Plan
  • Mixed (Public and Private Knowledge base)
  • Security Groups and roles
  • Single sign-on(SAML, JWT, OpenId)
  • IP restrictions
  • Auditing
  • Custom Email Domain
  • Localization
  • workflow
  • AI-Tag Recommender
  • Multilingual Knowledge base
  • AI-Powered Machine Translation
  • Multiple widgets
  • Team and Reader account analytics
  • Security groups and roles
  • Custom email domain
  • Audit logging
  • Integrations-Zendesk, Freshdesk, Intercom, Drift, Slack, Microsoft Teams, Zapier, Make
  • Extensions-Salesforce, Crowdin

Private Hosting


Customized plans with Enterprise grade knowledge base for large-scale deployments
Included in plan:
  • Everything in Enterprise
  • Mixed (Public and Private Knowledge base)
  • Private Hosting
  • Data Residence
  • Integrate external tools
  • Premium Support
  • Control on Compliance
  • Additional Security

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

FAQs

    Does this service integrate with any other apps?
  • Intercom, Google Analytics, Disqus, Segment, and Olark.

  • Does this service offer guides, tutorials and or customer support?
    • Documentation
    • Live Online
    • Webinars
  • What are some applications this service is commonly used in tandem with?
  • Intercom, Google Analytics, Disqus, Segment, and Olark.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What platforms does this service support?
    • Cloud
    • SaaS
    • Web
  • Does this service offer an API?
  • No

  • What is this service generally used for?
  • This product can be used by small and large companies looking to implement a knowledge base portal to scale their business/products.

  • Who are the main user groups of this service?
  • From early-stage businesses and startups to top enterprise companies in the Fortune league who are looking to adopt documentation for their business.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
17.9k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
4.19k

Other

Who uses Nuclino
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Document360
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, Japanese, Italian
Regional Restrictions:
No restrictions.
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