Compare NPS Software vs Real Time Feedback

NPS Software 0 360 Degree Feedback	Real Time Feedback 1 360 Degree Feedback
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Crozscore 80% what is this? User Happiness: 92% Press Buzz: 43%	Crozscore 71% what is this? User Happiness: 100% Press Buzz: 30%
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About NPS Software SurveySensum is a leading customer feedback platform perfect for SMEs and larger corporations. It is more than just a platform — it's a comprehensive CX Consulting Service. Their dedicated CX consultants assist with everything from creating surveys to analyzing insights and determining which actions need to be taken based on these insights to achieve your business goals. Proudly serving over 500 businesses worldwide across 40+ countries, including the US and Asia, SurveySensum facilitates access to real-time, omnichannel consumer insights in an easy and affordable manner. Having formed partnerships with various sectors including FMCG, banking, retail, and automotive, SurveySensum boosts customer satisfaction, loyalty, and lifetime value.	About Real Time Feedback Founded in 2019 by serial entrepreneur Adam Alfia, Real Time Feedback was a solution to an issue he found himself facing within his businesses. Contrary to the fact Alfia’s seafood chain, Shell Shack, had a consistent stream of diners, the chain received seldom online reviews. The occasional less-than-perfect ratings often highlighted issues that were easily rectifiable — if only management was aware. Determined to bridge the gap, Adam along with his brother, Kfir Alfia, ventured to develop an elegant solution that empowers customers to anonymously submit feedback directly to management, exemplifying their philosophy: “Help before they Yelp.”
Features 360 Degree Feedback API Batch Permissions & Access Dashboard Data Export Data Import Data Visualization Employee Database Employee Incentive Management External Integrations Feedback Management Forecasting Multi-Account Multi-App Multi-Currency Multi-User Notifications Employee Engagement Review Monitoring Custom Assessments Performance Reviews Objectives Tracking Comparative Reporting Competency Assessment Competency Scale Gap Analysis Mobile App PDF Export Multi-Source Feedback Online Surveys Paper Surveys Participation Statistics Performance Appraisal Relationship Filtering Department Rules Review Moderation	Features 360 Degree Feedback API Batch Permissions & Access Dashboard Data Export Data Import Data Visualization Employee Database Employee Incentive Management External Integrations Feedback Management Forecasting Multi-Account Multi-App Multi-Currency Multi-User Notifications Employee Engagement Review Monitoring Custom Assessments Performance Reviews Objectives Tracking Comparative Reporting Competency Assessment Competency Scale Gap Analysis Mobile App PDF Export Multi-Source Feedback Online Surveys Paper Surveys Participation Statistics Performance Appraisal Relationship Filtering Department Rules Review Moderation
Summary No key features associated with this application.	Summary smart QR codes placed around property real time customer engagement aggregate all review platforms into one portal

FAQs No FAQs associated with this application.	FAQs Does this service offer multi-user capability (e.g. teams)? Add as many people as necessary for each location. No restrictions. Does this service offer guides, tutorials and or customer support? Live training, tutorial videos, and on-call help. What is this service generally used for? Customer engagement, risk mitigation, and review management What platforms does this service support? IOS, android, Mac OS, Windows. App not required. Who are the main user groups of this service? Brick and mortar businesses Does this service integrate with any other apps? Yes
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses NPS Software SMEs Agencies Enterprises Desktop Platforms: Web App Windows Mobile Platforms: Android Languages: English, Indonesian Regional Restrictions: No restrictions.	Other Who uses Real Time Feedback Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.