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About NPS Software

SurveySensum is a leading customer feedback platform perfect for SMEs and larger corporations.

It is more than just a platform — it's a comprehensive CX Consulting Service. Their dedicated CX consultants assist with everything from creating surveys to analyzing insights and determining which actions need to be taken based on these insights to achieve your business goals.

Proudly serving over 500 businesses worldwide across 40+ countries, including the US and Asia, SurveySensum facilitates access to real-time, omnichannel consumer insights in an easy and affordable manner. Having formed partnerships with various sectors including FMCG, banking, retail, and automotive, SurveySensum boosts customer satisfaction, loyalty, and lifetime value.

About Hyphen

With Hyphen, companies can collect quantitative and qualitative people opinions and feedback easily, in real-time and at scale using a combination Employee Lifecycle Surveys, dipstick Pulse Polls, and our proprietary Employee Voice module - allowing for anonymous crowd-sourced employee conversations.

With this goldmine of data, management, leadership, and HR are empowered with powerful alerts, reports, and analytics (heatmaps, trends, alerts, sentiment analysis, benchmarks etc.) to proactively identify the hotspots in the organization, thus enabling earlier action planning.

Often coined "internal Glassdoor", Hyphen is the most complete employee listening solution for organizations to identify and solve issues before it is too late, thus increasing employee engagement, productivity, retention, and boosting the workplace culture.

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Summary

    No key features associated with this application.

Summary

  • Automated employee life cycle surveys (On-boarding, Training, Engagement, Exit, Alumni, and Adhoc).

  • Pulse polls with customizable frequency settings for varied audiences.

  • Crowd-sourced, bottom-up employee conversations with on-demand anonymity.

  • Artificial Intelligence driven analytics to gauge employee sentiments.

  • Project management suite for action planning based on received feedback.

  • A.I driven assistants to show areas which need the most attention.

  • Role based access and logins (Manager, Leader, Admin etc) to create HR accountability structures across the company.

  • Sophisticated data visualizations like heat-maps, leader views, category views, driver analysis, etc.

  • All language access.

  • Integrations with sms, email, internal communication tools (Slack, Facebook for work), and all other HR tools.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
    1. Any internal communication tool.
    2. Any HRM's and HCM.
  • What platforms does this service support?
    1. Native applications on mobile, web, and tab.
    2. Integrations with email and SMS for higher participation.
    3. All leading internal communication tools like Slack, Facebook for work, Yammer, Skype for Business, etc.
    4. All leading HCM's & HRM's.
  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Who are the main user groups of this service?
  • HR teams, leadership, as well as junior and mid-management.

  • Does this service integrate with any other apps?
  • Yes.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
497

Other

Who uses NPS Software
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • Android
Languages:
English, Indonesian
Regional Restrictions:
No restrictions.

Other

Who uses Hyphen
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, German, Hindi, Italian, Chinese, Spanish
Regional Restrictions:
No restrictions.
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