Compare Nice Chat vs Help On Click vs ProvideSupport

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About Nice Chat

Nice Chat is an eCommerce oriented online chat solution with features including chat, visitor tracking, analytics, team management, and third party integrations. Targeting eCommerce solutions exclusively, Nice Chat is a marketing tool fully integrated with online stores, to track down traffic channels and their effectiveness.

Nice Chat gathers all the relevant data of store visitors in real time. Sales team members just need to monitor the client's behavior at the site, analyze traffic sources and browser data to be able to select appropriate options for guaranteeing successful deals.

About Help On Click

HelpOnClick Live Chat software is a powerful solution for small and midsize business. The combination of multiple up-to-date features and moderate price makes the software a real catch for business owners.

Real-time traffic monitoring and chatting with customers is available right after installation, which is only a copy & paste setup. Advanced customization options help website owners make the tool fit in the look and feel of their website.

HelpOnClick provides native applications for iOS and Android devices, chat for Facebook pages, Virtual assistant (automated replies), integration with the HelpOnClick Help Desk or any help desk of your choice.

About ProvideSupport

Provide Support is a service that enables owners of businesses to connect with their customer instantly.

It is not only a chatting service, Provide Support is real-time monitoring tool for e-commerce platforms. Owners can view their customer's activities, gather useful information and create relevant reports that help them conduct their online marketing activity.

Users are enabled to see all visitors, their IP address, their activities, and much more. Provide Support integrates with WordPress and all other website categories, as well as with email clients, and social media tools.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Summary

  • Sales through chat

  • Customer qualifying with forms

  • Tracking the sources with UTM tags

  • Ability to send files

Summary

  • Real-time traffic monitor

Summary

  • Live chat

  • Real-time visitor monitoring

  • Native operator console

  • Customization and branding

  • Spell checker

  • Easy integration with your website

  • Manage multiple chats simultaneously

  • Call transfer

  • Chat transcripts

Pricing

Free plan

Free
Included in plan:
  • 1 website, 3 agents and limited sales features

Business plan

$17.00
1 user(s) / month
Included in plan:
  • up to 10 000 products and limited chat history storage

Enterprise

$50.00
1 user(s) / month
Included in plan:
  • unlimited

Pricing

Small Business

$15.00
1 server(s) / month
Included in plan:
  • 1 operator

Corporate

$30.00
1 server(s) / month
Included in plan:
  • 3 operators

Enterprise

$60.00
1 server(s) / month
Included in plan:
  • 10 operators

FAQs

    What platforms does this service support?
  • It's web-based.

  • What is this service generally used for?
  • To grow sales through the chat on the website.

  • Does this service integrate with any other apps?
  • Nice Chat can be integrated with:

    Wordpress, Prestashop, OpenBox CRM, and Slack.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a dedicated support center on our website.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes, our API can be accessed in the 'developers' section of our website.

  • What are some applications this service is commonly used in tandem with?
  • With any CRM or eCommerce website engine.

  • Who are the main user groups of this service?
  • Online retail stores.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • It integrates with over 25 applications, including:

    Joomla, WordPress, Magento, OpenCart, Shopify, Drupal, Volusion, PrestaShop, 3dCart, Bigcommerce, etc.

  • What platforms does this service support?
  • ProvideSupport supports Windows, Mac, Linux, and Web-based services.

  • Does this service offer multi-user capability (e.g. teams)?
  • Depending on the pricing plan, ProvideSupport offers a one, three, or 10 operators option.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Content Management and Shopping Cart Systems.

  • Does this service offer an API?
  • Yes, it offers an API.

  • Who are the main user groups of this service?
  • The main users of ProvideSupport are SMEs, but it can be also used by large enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • The support provided includes:

    Chat, Email, Best Practices, Tutorials, Tips, FAQs, Manuals.

  • What is this service generally used for?
  • It is used as a real time monitoring service for e-commerce.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
New York
Employees:
11-50
Likes:
Followers:
4.29k

Other

Who uses Nice Chat
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Russian
Regional Restrictions:
No restrictions.

Other

Who uses Help On Click
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Bulgarian, Danish, German, English, Spanish, French, Hebrew, Italian, Japanese, Chinese, Hungarian, Dutch, Polish, Portuguese, Romanian, Russian, Swedish, Finnish, Turkish
Regional Restrictions:
No restrictions.

Other

Who uses ProvideSupport
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, French, German, Spanish, Portuguese, Russian, Chinese, Japanese
Regional Restrictions:
No restrictions.
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