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About Nice Chat

Nice Chat is an eCommerce oriented online chat solution with features including chat, visitor tracking, analytics, team management, and third party integrations. Targeting eCommerce solutions exclusively, Nice Chat is a marketing tool fully integrated with online stores, to track down traffic channels and their effectiveness.

Nice Chat gathers all the relevant data of store visitors in real time. Sales team members just need to monitor the client's behavior at the site, analyze traffic sources and browser data to be able to select appropriate options for guaranteeing successful deals.

About Chaport

Chaport is modern multi-channel live chat and chatbot software for business. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Chaport is used by more than 10,000 teams all over the world.

Chaport offers you a set of powerful features to help you convert website visitors into loyal customers. Yet, it remains user-friendly and makes communication with customers as easy and enjoyable as chatting with friends.

The installation process is simple and takes no more than 5 minutes. Just add a chat widget to your website and start answering your customers' questions. If you also need a chatbot, you can create it in minutes, thanks to Chaport's WYSIWYG chatbot builder.

Key features:

  • Live chat: Talk to your website visitors in real time and make more sales.
  • Chatbots: Create a chatbot in minutes in a WYSIWYG chatbot editor. Let your bot answer common questions and qualify leads for you. Offer instant help 24/7, even when your team is offline.
  • Multi-channel: Let your customers contact you via live chat, Facebook, Viber, and Telegram. Respond directly from Chaport.
  • Auto-invitations: Initiate more chats with your website visitors by sending automatic chat invitations based on specified rules.
  • Saved replies: Prepare answer templates to standard visitors’ questions, answer in a few clicks, and save your time.
  • Typing insights: Read visitor messages even before they are sent and answer faster.
  • Group chats: Transfer a chat to a colleague, join a group chat, or view other operators’ chats in real time.
  • Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat.
  • Custom fields: Create additional fields to collect and store any customer data.
  • Visitor behavior: View the pages your visitors are browsing on your website directly in the live chat in real time.
  • Applications: Use mobile apps for Android and iOS, desktop apps for Windows and MacOS, web-app for all browsers to chat with your customers wherever you are.
  • Integrations and API: Use JavaScript & REST APIs to integrate Chaport with your website and third-party apps more closely or connect Chaport to 3,000+ apps via Zapier.
  • And much more...

Sign up today and increase your sales! Free trial available. No card required.

About Landbot.io

Landbot is an all-in-one tool to create a conversational bot. Landbot provides a visual interface you can use to create chatbot flow. A bot design is fully customizable. You can personalize the background, color, font, etc. You can also choose an option to embed your chatbot in a free-standing landing page, pop-up, chat widget, and more. Landbot gives you access to useful performance metrics and a leads database.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Summary

  • Sales through chat

  • Customer qualifying with forms

  • Tracking the sources with UTM tags

  • Ability to send files

Summary

  • Live chat: Talk to your website visitors in real time and make more sales.

  • Chatbots: Let your bot answer common questions and qualify leads for you. Offer instant help 24/7.

  • Multi-channel: Let your customers contact you via live chat, Facebook, Viber, Telegram. Respond directly from Chaport.

  • Auto-invitations: Send automatic chat invitations to visitors based on specified rules.

  • Saved replies: Prepare answer templates to standard visitors’ questions, answer in a few clicks, and save your time.

  • Typing insights: Read visitor messages even before they are sent, and answer faster.

  • Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat.

  • Detailed visitor info: View items in shopping cart, viewed pages, visitor name and contact details.

  • Apps: Mobile apps for Android and iOS, desktop apps for Windows and MacOS, and a web-app for all browsers.

  • Integrations & API: Integrate Chaport with third-party apps.

Summary

  • Intuitive Chatbot Builder

  • Codeless Chatbot Builder

  • Lead Generation Chatbot Builder

Pricing

Free plan

Free
Included in plan:
  • 1 website, 3 agents and limited sales features

Business plan

$17.00
1 user(s) / month
Included in plan:
  • up to 10 000 products and limited chat history storage

Enterprise

$50.00
1 user(s) / month
Included in plan:
  • unlimited

Pricing

Free

Free
Included in plan:
  • 1 operator
  • Unlimited chats
  • Unlimited websites
  • 30-day chat history
  • Basic widget customization
  • Web, desktop & mobile apps
  • SSL encryption
  • GDPR compliance
  • Mobile-friendly chat widget
  • Multilingual chat widget
  • Operator photos
  • Email request
  • Offline messages
  • Notifications
  • Brief visitor info
  • Visitor info editing
  • Chat deletion and export
  • Operator roles
  • Basic reports
  • Chat & email support

Premium

$15.00
per operator/month (when paid annually)
Included in plan:
  • Everything in Free plus:
  • 1 year chat history
  • Auto-invitations
  • Facebook, Viber, Telegram, etc.
  • Advanced widget customization
  • Pre-chat form
  • Saved replies
  • REST & JavaScript API
  • Group chats
  • File sending
  • Emoji
  • Read receipts
  • Message editing and deletion
  • Detailed visitor info
  • Visitor behavior
  • Visitor notes
  • Chat transfer
  • Search
  • Typing insights
  • Visitor ban
  • Working hours
  • Status auto-toggle
  • Automatic closing of answered chats
  • Chat transcript to email
  • Supervision
  • Automatic transfer of unanswered chats
  • Google Analytics reports
  • Prioritized technical support

Business

$23.00
per operator/month (when paid annually)
Included in plan:
  • Everything in Premium plus:
  • Unlimited chat history
  • Custom bots (1000 bot chats / month per operator)
  • Knowledge base + Answer bot (soon)
  • Custom fields
  • Bot chats reports
  • Working time reports
  • On-demand reports
  • Zapier integration
  • Automatic operator assignments

Enterprise


Individual contract with annual billing
Included in plan:
  • Everything in Business plus:
  • Dedicated acc. manager
  • Product training
  • Software engineer support
  • Security assistance

FAQs

    What platforms does this service support?
  • It's web-based.

  • What is this service generally used for?
  • To grow sales through the chat on the website.

  • Does this service integrate with any other apps?
  • Nice Chat can be integrated with:

    Wordpress, Prestashop, OpenBox CRM, and Slack.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a dedicated support center on our website.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes, our API can be accessed in the 'developers' section of our website.

  • What are some applications this service is commonly used in tandem with?
  • With any CRM or eCommerce website engine.

  • Who are the main user groups of this service?
  • Online retail stores.

FAQs

    What is this service generally used for?
  • It is generally used for increasing sales and providing live chat customer support.

  • What platforms does this service support?
  • Chaport supports all the platforms, be it iOS, Android, Web, Windows, or Mac.

  • Does this service offer guides, tutorials and or customer support?
  • Chaport has a Knowledge Base and provides online support via live chat.

  • What are some applications this service is commonly used in tandem with?
  • You can connect Chaport with 3,000+ apps using Zapier (no programming skills required).

  • Does this service offer an API?
  • Chaport provides API starting from the Premium plan.

  • Does this service integrate with any other apps?
  • You can integrate Chaport with other apps and services using API or Zapier.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chaport allows you to add an unlimited number of operators. It is also possible to join another operator's chat or assign a conversation to another operator.

  • Who are the main user groups of this service?
  • Chaport can be used by sales and support specialists in large enterprises, small and midsize businesses, non-profits, agencies, and individuals.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.67k

Other

Who uses Nice Chat
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Russian
Regional Restrictions:
No restrictions.

Other

Who uses Chaport
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, English, German, French, Spanish, Portuguese, Italian, Dutch, Greek, Estonian, Latvian, Turkish, Indonesian, Vietnamese, Chinese, Ukrainian, Swedish, Lithuanian, Norwegian, Serbian, Slovak, Finnish, Japanese, Romanian, Hungarian, Polish, Slovenian, Welsh
Regional Restrictions:
No restrictions.

Other

Who uses Landbot.io
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, Italian, Portuguese, Dutch
Regional Restrictions:
Available to all areas - only in english.
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