Compare Nice Chat vs Chaport

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Software Description

Nice Chat is an eCommerce oriented online chat solution with features including chat, visitor tracking, analytics, team management, and third party integrations. Targeting eCommerce solutions exclusively, Nice Chat is a marketing tool fully integrated with online stores, to track down traffic channels and their effectiveness.

Nice Chat gathers all the relevant data of store visitors in real time. Sales team members just need to monitor the client's behavior at the site, analyze traffic sources and browser data to be able to select appropriate options for guaranteeing successful deals.

Software Description

Chaport is a beautiful, simple live chat with premium quality and affordable pricing. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends.

Chaport provides applications for all platforms, be it iOS, Android, Web, Windows or Mac, which makes it convenient for everyone to use.

Chaport live chat will help you increase your sales by converting your website visitors to customers. The installation process is simple and will not take much time. Just add a chat button on your website and start answering your customers’ questions.

With Chaport you do not need to always be online. Your visitors will write to you even when you are offline. You will be able to answer the questions via live chat, while customers will receive email notifications.

Among the most important chat tool features are auto-invitations that will help you engage visitors in the communication process and typing insights that will allow the support specialists to provide your clients with fast answers. Other features include saved replies, file sending, detailed visitor info, widget customization, group chats and even more.

You can also connect Chaport with 750+ apps using Zapier or integrate it with any app using API.

After the account creation, you will get the access to all Chaport features for 14 days. Then you can upgrade to the Pro Plan or continue with the forever-free plan. The Pro plan features will be removed, but with the Free Plan, you will get 5 operators that can be online at the same time.

Sign up today and increase your sales!

Features

  • Third-Party Plugins/Add-Ons
  • Referral Tracking
  • Dashboard
  • Audience Targeting
  • Data Export
  • Data Import
  • Notifications
  • Batch Permissions & Access
  • Multi-User
  • External Integrations
  • Customer Management
  • Chat
  • Lead Management
  • API
  • Email Integration

Features

  • Time Management
  • Forecasting
  • Contact Sharing
  • Scheduling
  • Notifications
  • Data Visualization
  • Data Export
  • API
  • Multi-User
  • Batch Permissions & Access
  • External Integrations
  • Customer Management
  • Dashboard
  • Chat

Summary

  • Sales through chat

  • Customer qualifying with forms

  • Tracking the sources with UTM tags

  • Ability to send files

Summary

  • Group chats: Transfer a chat to a colleague, join a group chat, or view others' chats in real time.

  • Auto-invitations: Send automatic chat invitations to visitors based on specified rules.

  • Detailed visitor info: View items in shopping cart, viewed pages, visitor name and contact details.

  • Messenger mode: Visitors can send messages to you and read chat history even when you're offline.

  • Typing insights: Read visitor messages even before they are sent, and answer faster.

  • Saved replies: Be more effective using saved replies.

  • Multilingual chat widget: Visitors automatically see the widget in their native language.

  • Browser app that supports all modern browsers.

  • Desktop apps for Windows / Mac.

  • Mobile apps for iOS / Android (with all features of desktop apps).

Free plan

Free
Included in plan:
  • 1 website, 3 agents and limited sales features

Business plan

$17.00
1 user(s) / month
Included in plan:
  • up to 10 000 products and limited chat history storage

Enterprise

$50.00
1 user(s) / month
Included in plan:
  • unlimited

Free

Free
Included in plan:
  • Unlimited registered operators
  • 5 operators online at the same time
  • Unlimited chats
  • Unlimited history
  • Unlimited websites
  • Offline messages
  • Group chats
  • Notifications
  • Collecting visitor emails
  • Multilingual chat widget
  • Widget customization
  • Operator photos
  • Brief visitor info
  • Reports
  • SSL encryption
  • Browser app
  • Windows / MacOS apps
  • iPhone / Android mobile apps

Pro

$9.80
per operator/month (when paid annually)
Included in plan:
  • Everything from free plan
  • Unlimited online operators
  • Auto-invitations
  • Detailed visitor info
  • Typing insights
  • Saved replies
  • File sending
  • Emoji
  • Editing visitor info
  • Visitor notes
  • Visitor ban
  • Chaport branding removal (with 5 or more operators)

FAQs

    What platforms does this service support?
  • It's web-based.

  • What is this service generally used for?
  • To grow sales through the chat on the website.

  • Does this service integrate with any other apps?
  • Nice Chat can be integrated with:

    Wordpress, Prestashop, OpenBox CRM, and Slack.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a dedicated support center on our website.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes, our API can be accessed in the 'developers' section of our website.

  • What are some applications this service is commonly used in tandem with?
  • With any CRM or eCommerce website engine.

  • Who are the main user groups of this service?
  • Online retail stores.

FAQs

    What is this service generally used for?
  • It is generally used for increasing sales and live chat customer support.

  • What are some applications this service is commonly used in tandem with?
  • You can connect Chaport with 750+ apps using Zapier (no programming skills required).

  • Does this service offer guides, tutorials and or customer support?
  • Chaport has a Knowledge Base and provides online support via chat.

  • Does this service integrate with any other apps?
  • You can integrate it with any app using API.

  • Does this service offer an API?
  • Chaport provides API is in the PRO version.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chaport allows adding an unlimited number of operators. It is also possible to join another operator's chat or assign a conversation to another operator.

  • What platforms does this service support?
  • Chaport supports all the platforms, be it iOS, Android, Web, Windows or Mac.

  • Who are the main user groups of this service?
  • Chaport can be used by sales and support specialists in large enterprises, small and midsize businesses, non-profits, agencies, and individuals.

Publisher

Founded:
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Based in:
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Employees:
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Likes:
23
Followers:

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
148
Followers:

Other

Who uses Nice Chat
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Russian, English
Regional Restrictions:
No restrictions.

Other

Who uses Chaport
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, English, German, French, Spanish, Portuguese, Italian, Dutch, Greek, Polish, Estonian, Latvian, Turkish, Indonesian, Vietnamese, Chinese, Ukrainian, Swedish
Regional Restrictions:
No restrictions.
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