Compare Nice Chat vs Acquire

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Software Description

Nice Chat is an eCommerce oriented online chat solution with features including chat, visitor tracking, analytics, team management, and third party integrations. Targeting eCommerce solutions exclusively, Nice Chat is a marketing tool fully integrated with online stores, to track down traffic channels and their effectiveness.

Nice Chat gathers all the relevant data of store visitors in real time. Sales team members just need to monitor the client's behavior at the site, analyze traffic sources and browser data to be able to select appropriate options for guaranteeing successful deals.

Software Description

Acquire.io is the multi-channel live chat software that provides instant assistance to your website visitors for better customer service and boosts sales conversions. It is the most advanced and effective software to talk to your customers on your website and mobile apps. It allows you to engage and to solve the customers’ queries in real-time, which greatly impacts customer satisfaction and improve customer retention rate. Acquires’ live chat software is equipped with a range of features like chat history, real-time conversation, profile management, canned messages, targeted messaging, two-way communications, and intelligent message routing. Acquires’ live chat software also has advanced features like screen sharing, chatbots, co-browsing capabilities, and video and voice call functionality.

Features

  • Third-Party Plugins/Add-Ons
  • Referral Tracking
  • Dashboard
  • Audience Targeting
  • Data Export
  • Data Import
  • Notifications
  • Batch Permissions & Access
  • Multi-User
  • External Integrations
  • Customer Management
  • Chat
  • Lead Management
  • API
  • Email Integration

Features

  • Contact Management
  • Notifications
  • Multi-User
  • Dashboard
  • Email Integration
  • Data Export
  • Lead Management
  • Third-Party Plugins/Add-Ons
  • Chat
  • Customer Management

Summary

  • Sales through chat

  • Customer qualifying with forms

  • Tracking the sources with UTM tags

  • Ability to send files

Summary

  • Live chat software

  • Chatbots

  • Co-browsing functionality

  • Voice and video calls

  • Reporting and Analytics

  • Customer profile management

Free plan

Free
Included in plan:
  • 1 website, 3 agents and limited sales features

Business plan

$17.00
1 user(s) / month
Included in plan:
  • up to 10 000 products and limited chat history storage

Enterprise

$50.00
1 user(s) / month
Included in plan:
  • unlimited

Basic

Free
Included in plan:
  • 250 Customer profiles
  • Chat messenger
  • 1 Campaign and Trigger
  • Facebook and Slack integration
  • Send emails
  • Offline form to capture details

Premium

$25.00
1 user(s) / month
Included in plan:
  • Unlimited Customer Profiles
  • Video & Voice chat
  • Co-Browsing & Screensharing
  • Complete Integrations
  • Reporting
  • Unlimited Campaigns & Triggers

Team

$200.00
Additional agents $40 per month per agents
Included in plan:
  • Includes 5 Agents & Premium Plan
  • AI Chatbot with Knowledge base
  • Live Team Performance
  • Mobile SDK (iOS & Android)
  • Video & Voice Call Recording*
  • Team Analytics

FAQs

    What platforms does this service support?
  • It's web-based.

  • What is this service generally used for?
  • To grow sales through the chat on the website.

  • Does this service integrate with any other apps?
  • Nice Chat can be integrated with:

    Wordpress, Prestashop, OpenBox CRM, and Slack.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a dedicated support center on our website.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes, our API can be accessed in the 'developers' section of our website.

  • What are some applications this service is commonly used in tandem with?
  • With any CRM or eCommerce website engine.

  • Who are the main user groups of this service?
  • Online retail stores.

FAQs

    What is this service generally used for?
  • Co-browse, Live chat, Audio-video calls and Chatbot services

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes we integrate with wide variety of CMS, CRMs and social platforms

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • Web, iOS and Android

  • Who are the main user groups of this service?
  • Online business, banking sector, healthcare sector and various online sites

Publisher

Founded:
-
Based in:
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Employees:
-
Likes:
23
Followers:

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
113
Followers:

Other

Who uses Nice Chat
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Russian
Regional Restrictions:
No restrictions.

Other

Who uses Acquire
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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