Compare NetSuite vs Contalog vs Second CRM

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Crozscore:

86%
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78%
54%
interest falling

Crozscore:

83%
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92%
31%
interest rising

Crozscore:

60%
what is this?
26%
interest falling
NetSuite screenshot view 5 more Contalog screenshot Second CRM screenshot

Software Description:

NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.

Software Description:

Contalog is a omni-channel commerce platform for businesses focusing on selling simultaneously via ecommerce store, mobile shopping app, B2B portal, multi-vendor stores like Amazon and other digital selling mediums to centralize the management responsibilities into a single interface.

Contalog helps you view orders, placed in all sales channels in a single dashboard. Stocks, as and when they are sold, are updated in inventory in real-time. Stocks can be managed with specific to warehouses, transfers can be done within warehouses, and information of products with variants can be store with variant-specific details.

Bin location information, warehouse activity tracking for extended security, partial order processing, low stock notifications and few among the highlights of Contalog omni-channel platform.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Features:

  • Analytics
  • API
  • Dashboard
  • Data Export
  • Data Import
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Payroll
  • Timesheets
  • Billing/Invoicing
  • Supplier Management
  • Expense Tracking
  • Payment Processor
  • Data Visualization
  • Scheduling
  • Accounts Receivable
  • General Account Ledger
  • Project Management
  • Tax Management

Features:

  • Sales Motivator
  • Multi-Currency
  • Product Catalog
  • Shipping Management
  • Order management
  • Multi-User
  • Notifications
  • Customer Management
  • Scheduling
  • Dashboard
  • Inventory Tracking
  • Forecasting
  • Data Export
  • Data Visualization
  • Data Import
  • Budgeting
  • External Integrations
  • Third-Party Plugins/Add-Ons
  • Supplier Management
  • Development

Features:

Summary:

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce

Summary:

    No key features associated with this application.

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Pricing:

  • Credit card required: N/A
  • Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

Pricing:

  • Starting from: $99.00/month
  • Credit card required: No
  • Basic - $0 30-Days Free Trial for up to 2 Users 100 Orders
    Standard - $99/Per Month for up to 10 Users 200 Orders
    Professional - $199/Per Month for up to 20 Users 400 Orders
    Enterprise - $299/Per Month Unlimited

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

FAQs:

    What platforms does this service support?
  • This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

  • Who are the main user groups of this service?
  • NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

  • What is this service generally used for?
  • It is generally used as a business management software,

  • What are some applications this service is commonly used in tandem with?
  • NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

  • Does this service integrate with any other apps?
  • It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

  • Does this service offer an API?
  • NetSuite offers APIs to integrate with third-party systems.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Contalog has a dedicated Knowledge Base which contains information, step-by-step instructional material and much more for users to know how to carry out specific tasks using the software.

  • Does this service integrate with any other apps?
  • Contalog can be integrated with other popular eCommerce platforms including Amazon, Magento and eBay.

  • Who are the main user groups of this service?
  • Contalog is purpose-built for B2B eCommerce businesses in want of a comprehensive solution for order processing, inventory management and field sales management. Contalog is also an ideal solution for multi-warehouse operating businesses that need a single point console for inventory management and order processing. It is a cloud-based SaaS product that makes operations easier for small and medium range businesses.

  • Does this service offer multi-user capability (e.g. teams)?
  • Contalog is a cloud-based solution which makes it quickly scalable across teams with any number of users. It can also be customized to have varying user controls for access, reporting and information access.

  • What platforms does this service support?
  • Contalog is a cloud-based platform. It can be accessed via any system, Windows, Mac or Linux through any web browser like Chrome, Mozilla Firefox, Safari, etc. It offers 99% browser compatibility making it perfect for organizations with a milieu of systems in use. Furthermore, it can be customized for accessing data from Android & iOS mobile apps.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

Publisher:

Founded:
1998
Based in:
San Mateo
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
162
Followers:
112

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Contalog
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Malay, Thai, English, Indonesian, Chinese, Vietnamese
Regional Restrictions:
No restrictions.
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