Compare NetSuite vs Workfront vs Samanage

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Crozscore:

86%
what is this?
78%
54%
interest falling

Crozscore:

88%
what is this?
86%
41%
interest falling

Crozscore:

86%
what is this?
89%
41%
interest falling
NetSuite screenshot view 5 more Workfront screenshot view 4 more Samanage screenshot view 4 more

Software Description:

NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.

Software Description:

Workfront features enterprise work management, issue tracking, document management time tracking and portfolio management.
Workfront deals with Enterprise Work Management, rather than Project Management, as a proven, cloud-based solution that manages all a user's work in one place.
Workfront provides a software-as-a-service platform for enterprise workflow management, and solutions for marketing teams, for IT teams, and for service teams.

Software Description:

Samanage offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
Samanage is also the only ITSM solution that automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support within minutes.

Features:

  • Analytics
  • API
  • Dashboard
  • Data Export
  • Data Import
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Payroll
  • Timesheets
  • Billing/Invoicing
  • Supplier Management
  • Expense Tracking
  • Payment Processor
  • Data Visualization
  • Scheduling
  • Accounts Receivable
  • General Account Ledger
  • Project Management
  • Tax Management

Features:

  • Dashboard
  • Expense Tracking
  • Project Management
  • Task Scheduling/Tracking
  • Timesheets
  • Gantt Charts

Features:

  • Dashboard
  • Inventory Tracking
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Analytics
  • Billing/Invoicing
  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Summary:

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce

Summary:

  • For Service Teams: Team collaboration, document management, social recognition.

  • For IT Teams: Project and portfolio management, resource management, capacity planning, gantt charts, agile project management.

  • For Marketing Teams: Request management, work templates, work management, digital proofing, approvals, digital asset management.

Summary:

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Pricing:

  • Credit card required: N/A
  • Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

Pricing:

  • Credit card required: N/A
  • Collaboration Licences: Price On Request
    Work Licences: $360 USD/user/year
    Plan Licences: $720 USD/user/year

Pricing:

  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

FAQs:

    What platforms does this service support?
  • This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

  • Who are the main user groups of this service?
  • NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

  • What is this service generally used for?
  • It is generally used as a business management software,

  • What are some applications this service is commonly used in tandem with?
  • NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

  • Does this service integrate with any other apps?
  • It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

  • Does this service offer an API?
  • NetSuite offers APIs to integrate with third-party systems.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

FAQs:

    Who are the main user groups of this service?
  • Users of Workfront are project management teams in thousands of companies in over 65 countries. It is used across the whole organization, except for C-level executives and finance.

  • What is this service generally used for?
  • It is used for project and workflow management.

  • Does this service integrate with any other apps?
  • Workfront allows integration with many valuable marketing tools.

  • Does this service offer multi-user capability (e.g. teams)?
  • It offers multi-user capability.

  • What platforms does this service support?
  • Workfront also offers mobile apps for Apple and Android.

  • Does this service offer an API?
  • It offers API integration

  • Does this service offer guides, tutorials and or customer support?
  • They provide help center, live chat, phone support, a community portal and documentation.

FAQs:

    Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • What are some applications this service is commonly used in tandem with?
  • Samanage is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the Samanage platform.

  • Does this service offer guides, tutorials and or customer support?
  • Samanage offers their clients following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
1998
Based in:
San Mateo
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
2001
Based in:
Lehi
Employees:
501-1000
Likes:
4.82k
Followers:
53

Publisher:

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
2.64k
Followers:
11.4k

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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