NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.
Business management tools that are included in Passport suite are business accounting, distribution, manufacturing and ACA software. It is created to serve needs of SMEs in manufacturing, retail and accounting industries.
Accounting tool combines accounts payable and accounts receivable software elements, as well as payroll module. Distribution module controls inventory, ordering, purchase, sales analysis, and POS. Passport Software’s check reconciliation application maintains checking accounts and is created for service industry businesses.
This tools pack takes control of user's accounting and distribution, enabling them to focus on their productivity, services, and profitability.
Main users of ConnectWise are technology companies including IT services, cloud services, software developers, professional services, security, and telecom. It helps them manage the process of selling, servicing, and supporting technology.
ConnectWise provides its users with an effective solution for making all information consolidated, automating their business processes for better customer support. The software is web-based and it provides an integrated business-process management (BPM), help desk and customer solution along with reliable analytics and customizable dashboards.
Main features of ConnectWise are Help Desk, Agreements, Account Management, Sales & Marketing, Procurement, Time Tracking & Billing, Project Management, and Reporting. All these features make ConnectWise an End-to-End complete organizational tool that encompasses ticketing, sales, projects, time and costs.
General Account Ledger
General Account Ledger
Password & Access Management
Inventory Management, Order Management
CRM, CRM Analytics, SFA, Marketing, Customer Service
Quoting, Sales Order Management
Billing & Invoicing
Consolidation / Roll-Up
Help Desk Management
Service Support Management
Dashboards and Reporting
Credit card required: N/A
Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.
What platforms does this service support?
This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.
Who are the main user groups of this service?
NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.
What is this service generally used for?
It is generally used as a business management software,
What are some applications this service is commonly used in tandem with?
NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.