Compare NetSuite vs Flex vs Second CRM

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Crozscore:

86%
what is this?
78%
54%
interest rising

Crozscore:

78%
what is this?
27%
interest rising

Crozscore:

60%
what is this?
26%
interest falling
NetSuite screenshot view 5 more Flex screenshot view 2 more Second CRM screenshot

Software Description:

NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.

Software Description:

Flex Rental Solutions provides customizable rental and live event management software. No other provider can offer you our flexibility. Only a web browser with Flash plugin is needed. Flex is web-based and works with all common operating systems and browsers.

Warehouse & Inventory Management:

  • Built with real-world warehouse and inventory needs in mind, a dedicated interface is provided for warehouse processes and supports real-time scanning with voice prompts.
  • Flex offers powerful tools for modeling inventory the way you use it, supporting virtual items, racks, kits and road cases.
  • The equipment dashboard shows where gear is at the present time, and availability calculations are integrated with backorders and sub-rentals.

Pull Sheets & Scanning:

  • Multiple users can work from the same pull sheet.
  • Flex works with fixed equipment racks along with racks that change from job to job.
  • Free pick container logic makes it easy to prep cable packages and work boxes.
  • The Flex free scan in feature simplifies returns by enabling gear from multiple jobs to be scanned in simultaneously.

Crew Management:

  • Flex offers search functionality and scheduling of crew members for the overall crew call, crew email communications, and the ability to easily view each crew member’s full schedule. Statuses, workflows, and jobs are all configurable to support your own processes and terminology.

Financial Management:

  • QuickBooks™ Integration is provided to leverage your resources.
  • Flex drag and drop technology enables efficient quote building. Administrative Functionalities:
  • Flex makes it easy for every user to have unique access through unlimited, customizable user access.
  • Flex integrates with Google Calendar and Facebook events.

Pricing:

  • Monthly subscription pricing for one warehouse and unlimited users starts at a low monthly subscription, with a one-time setup fee of $800.
  • Flex does not lock customers into long-term commitments.
  • Sign up today for a 60 day free trial.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Features:

  • Analytics
  • API
  • Dashboard
  • Data Export
  • Data Import
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Payroll
  • Timesheets
  • Billing/Invoicing
  • Supplier Management
  • Expense Tracking
  • Payment Processor
  • Data Visualization
  • Scheduling
  • Accounts Receivable
  • General Account Ledger
  • Project Management
  • Tax Management

Features:

  • Calendar Management
  • Scheduling
  • Customer Management
  • Supplier Management
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • External Integrations
  • Forecasting
  • Budgeting
  • Data Import
  • Data Export
  • Expense Tracking
  • Multi-Currency

Features:

Summary:

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce

Summary:

    No key features associated with this application.

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Pricing:

  • Credit card required: N/A
  • Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

FAQs:

    What platforms does this service support?
  • This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

  • Who are the main user groups of this service?
  • NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

  • What is this service generally used for?
  • It is generally used as a business management software,

  • What are some applications this service is commonly used in tandem with?
  • NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

  • Does this service integrate with any other apps?
  • It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

  • Does this service offer an API?
  • NetSuite offers APIs to integrate with third-party systems.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

FAQs:

    What platforms does this service support?
  • Flex can work in any browser on Mac or PC, though Firefox, Safari and Internet Explorer are recommended. Flex Mobile is built as native iOS for iPad and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a depth of customer support from hundreds of how-to videos, detailed User Manuals, weekly complimentary Tutorials, Flex in-person and web-based training, and customer support available via phone and email.

  • Does this service integrate with any other apps?
  • QuickBooks

  • Who are the main user groups of this service?
  • Pro AV, party organizers, event managers, rentals, staging, corporate events, concert / touring, pyro, theater production

  • Does this service offer an API?
  • The in-development Flex5 product will offer REST APIs for customers to build their own integrations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Flex pricing is per warehouse location with unlimited users.

  • What is this service generally used for?
  • Flex provides the backbone for our customer's operations, providing an ERP system with features ranging from contact management, quoting, invoicing, inventory management, warehouse management, scan records, reporting, crew management, and more.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

Publisher:

Founded:
1998
Based in:
San Mateo
Employees:
1001-5000
Likes:
21.4k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
21.8k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Flex
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Malay, Chinese, Thai, Indonesian, Vietnamese, English
Regional Restrictions:
No restrictions.
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