Compare NetSuite vs ClassJuggler vs Samanage

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Crozscore:

85%
what is this?
78%
54%
interest rising

Crozscore:

86%
what is this?
100%
29%
no significant changes

Crozscore:

86%
what is this?
89%
41%
interest rising
NetSuite screenshot view 5 more ClassJuggler screenshot view 2 more Samanage screenshot view 4 more

Software Description:

NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.

Software Description:

ClassJuggler is an affordable online customer/class management solution for class-based & schedule-based businesses; packed with features to simplify how you run your class-based business. Ideal for swim schools, K12 programs, fitness class programs, dance studios, tennis camps, cheerleading camps, gymnastics schools, martial arts dojos, and more!

Software Description:

Samanage offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
Samanage is also the only ITSM solution that automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support within minutes.

Features:

  • Analytics
  • API
  • Dashboard
  • Data Export
  • Data Import
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Payroll
  • Timesheets
  • Billing/Invoicing
  • Supplier Management
  • Expense Tracking
  • Payment Processor
  • Data Visualization
  • Scheduling
  • Accounts Receivable
  • General Account Ledger
  • Project Management
  • Tax Management

Features:

  • Student Registration
  • Class Management
  • Attendance Tracking
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard
  • Password & Access Management
  • Payroll
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Tax Management
  • General Account Ledger
  • Notifications
  • Data Export
  • Batch Permissions & Access
  • Data Import
  • External Integrations
  • Accounts Receivable
  • Budgeting
  • Accounts Payable

Features:

  • Dashboard
  • Inventory Tracking
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Analytics
  • Billing/Invoicing
  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Summary:

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce

Summary:

  • Cloud-based customer management

  • Class and classroom management features

  • Robust student/family/instructor management

  • Customer e-mail communications features

  • Easy-yet-powerful reporting tools for business intelligence

  • Online customer self-service tools including bill-pay and class registration

  • Free online and phone support

Summary:

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Pricing:

  • Credit card required: N/A
  • Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

Pricing:

  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

FAQs:

    What platforms does this service support?
  • This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

  • Who are the main user groups of this service?
  • NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

  • What is this service generally used for?
  • It is generally used as a business management software,

  • What are some applications this service is commonly used in tandem with?
  • NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

  • Does this service integrate with any other apps?
  • It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

  • Does this service offer an API?
  • NetSuite offers APIs to integrate with third-party systems.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes. We have #1-rated customer support in independent surveys. We have free phone and e-mail support, and a growing collection of YouTube how-to videos to help you get the most from ClassJuggler.

  • What platforms does this service support?
  • ClassJuggler is cloud-based, available to you on any mobile or desktop device, and from anywhere. You log in to the product from any browser on Mac or PC or mobile platforms.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! You can have many administrative users and countless customers on ClassJuggler at the same time.

  • What are some applications this service is commonly used in tandem with?
  • Merchant processing tools, and used on your website, with interfacing for class listings, class registration, account setup, account management, and bill payment.

  • What is this service generally used for?
  • ClassJuggler is an affordable cloud-based customer and class management solution for all kinds of class-based and schedule-based businesses. ClassJuggler is packed with features to simplify how you run your business, such as class scheduling, student/family/instructor management, robust email tools, easy-yet-powerful reporting tools, invoicing, online bill pay & customer self-service, free online/phone support, & tons more. Sign up today: first 30 days free!

  • Who are the main user groups of this service?
  • Class-based businesses benefit most directly from ClassJuggler's features, particularly businesses that offer recurring classes and events. This includes dance studios, gymnastics schools, cheer camps, after-school programs, K-12 private schools, martial arts dojos, swim schools, athletics programs, art schools/classes etc.

FAQs:

    Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • What are some applications this service is commonly used in tandem with?
  • Samanage is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the Samanage platform.

  • Does this service offer guides, tutorials and or customer support?
  • Samanage offers their clients following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
1998
Based in:
San Mateo
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
2.63k
Followers:
10.4k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ClassJuggler
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
United States of America, Canada, Australia, UK

Other:

Regional Restrictions:
No restrictions.
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