Compare NetSuite vs Towbook vs Apptivo

Apptivo

CRM
 (4)
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Crozscore:

88%
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84%
54%
interest falling

Crozscore:

79%
what is this?
33%
no significant changes

Crozscore:

80%
what is this?
58%
42%
interest rising
NetSuite screenshot view 5 more Towbook screenshot view 5 more Apptivo screenshot

Software Description:

NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.

Software Description:

Towbook is business management software for towing companies, accessible from anywhere, thanks to its web-based deployment and mobile apps.

This solution enables its users to dispatch, impound, issue invoices, manage the private property and conduct accounting, all in one cloud-based platform. They can receive calls and dispatch calls to their operators, assigning them with various tasks. Real-time reporting keep them informed with all updates.

As well as towing businesses, users of this service are motor clubs, police units, and automobile repair shops.

Software Description:

Apptivo is a cloud platform of integrated business apps designed for companies of all shapes & sizes. Manage nearly any business task using Apptivo's Apps, from sales & marketing to billing & support, and everything in between. With Apptivo there is no per-app pricing, get access to the entire platform starting at just $10 monthly per user. Whether you use Apptivo for a single app, or to manage your entire business, it will deliver incredible value to the entire organization.

Our apps cover the complete customer lifecycle:

  • Marketing - Create targeted lists of contacts, build & deliver email campaigns, and track analytics.
  • Sales - Complete CRM capability with robust contact management, sales pipeline, automation, and reporting.
  • Help Desk - A powerful ticketing system with email integration, web portal, and time tracking.
  • Project Management - Manage project schedules via Gantt charts, track time & milestones, and invoice for effort spent.
  • Field Service - Work order assignment & dispatching, mobile photo, time, and materials capture, and billing.
  • Quoting & Billing - Build professional quotes & email them to your customer with integrated billing & recurring invoice capabilities.
  • Order Management - Turn quotes into orders, track inventory & shipments, and bill the customer for your product.
  • Procurement & Supply Chain - Manage your vendors, track purchase orders & invoicing, and manage inventory.

Apptivo is used by hundreds of thousands of businesses from 193 countries around the world, and can accommodate independent consultants up to billion-dollar enterprises. The flexibility of Apptivo is one of our 3 primary differentiators: Affordability, Flexibility, and Capability. With our entire suite of business apps available for a single price, we offer rich & powerful features across a wide set of apps that offer unparalleled capability for their value, with best-in-class configuration capabilities that make the system flexible for any type of business.

Features:

  • Analytics
  • API
  • Dashboard
  • Data Export
  • Data Import
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Payroll
  • Timesheets
  • Billing/Invoicing
  • Supplier Management
  • Expense Tracking
  • Payment Processor
  • Data Visualization
  • Scheduling
  • Accounts Receivable
  • General Account Ledger
  • Project Management
  • Tax Management

Features:

  • Multi-User
  • External Integrations
  • Customer Management
  • Project Management
  • Payroll
  • Tax Management
  • Notifications
  • Data Visualization
  • API

Features:

  • Resource Management
  • Electronic Signature
  • Sales Motivator
  • Time Management
  • Scheduling
  • File Transfer
  • Click-to-Dial
  • Call Tracking
  • Task Scheduling/Tracking
  • Google Apps Integration
  • File Sharing
  • CRM Integration
  • Stripe
  • PayPal
  • Payment Processor
  • Multi-Currency
  • P&L
  • Inventory Tracking
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Payroll
  • Marketing Automation
  • Supplier Management
  • Password & Access Management
  • Dashboard
  • Calendar Management
  • Customer Management
  • General Account Ledger
  • Tax Management
  • Notifications
  • Data Export
  • Batch Permissions & Access
  • Data Visualization
  • API
  • External Integrations
  • Accounts Receivable
  • Forecasting
  • Expense Tracking
  • Budgeting
  • Accounts Payable
  • Contact Management
  • Contact Sharing
  • Lead Management
  • Project Management
  • Billing/Invoicing
  • Data Import
  • Email Integration

Summary:

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce

Summary:

  • Dispatch management.

  • Impound management.

  • Invoicing.

  • Reminders and notifications.

  • Discount management.

  • Customized pricing.

  • GPS tracking system.

  • Multiple vehicles in a single dispatch.

  • Customer statements.

  • Impound notice and letter reminders.

Summary:

  • Invoices: Apptivo's invoices integrate with Google Checkout, Paypal, and Authorize. They have also released free invoicing apps for iPhone and Android.

  • Project Management: The application includes a 'Quick Project' flow for simple project creation and features a user-friendly graphical interface with step by step directions and clear screen shots.

  • CRM: It consists of two basic tools, one designed to handle cases raised by customer complaints and suggestions, and the other dealing specifically with Return Material Authorization (RMA).

  • Procurement: Manage an unlimited number of vendors, purchase orders, and items at one time.

Pricing:

  • Credit card required: N/A
  • Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

Starter

$49.00
1 user(s) / month
Included in plan:
  • Unlimited User Accounts for Your Team
  • Mobile Apps (iOS & Android)
  • Commission Tracking
  • Up to 250 Calls per Month

Premium

$99.00
1 user(s) / month
Included in plan:
  • Impound Management
  • Automatic Impound Letters & State Forms
  • Add Charges to Invoices Automatically with Pricing Rules
  • Support for Multiple Tax Rates
  • Motor Club Digital Dispatching
  • Add Calls Automatically with Email Processing
  • Call History Tracking
  • Call Chat
  • Up to 500 Calls per Month

Professional

$189.00
1 user(s) / month
Included in plan:
  • Advanced Private Property Features
  • Motor Club Direct Billing & Payment Importing
  • GPS Tracking
  • Automatic Mileage Calculation Using Google Maps
  • Request Customer Location (ping your customer's cell phone)
  • Automatic Impound Reminders
  • QuickBooks Integration (Desktop and Online)
  • Online Customer Portal
  • Up to 1,000 Calls Per Month
  • Multi-Company Support

Ultimate Plus

$289.00
1 user(s) / month
Included in plan:
  • Vehicle Damage Forms
  • Accident Reports
  • Pre Trip Inspection Management
  • Up to 1,500 Calls Per Month

Enterprise

$389.00
1 user(s) / month
Included in plan:
  • Up to 2,000 Calls a Month Included. ($49 for every 1000 calls above 2000)

Starter

Free
Included in plan:
  • 3 Users Max,
  • 500MB/ Business
  • Basic Contact Sharing
  • Standard Reports
  • Standard Support

Premium

$8.00
1 user(s) / month
Included in plan:
  • 3GB/user
  • 1,000 Mass Emails/user
  • 2,000 API Calls
  • 3rd-Party Services Integration
  • Standard Support

Ultimate

$20.00
1 user(s) / month
Included in plan:
  • 10GB/user
  • 3,000 Emails/user
  • 20,000 API Calls
  • 3rd-Party Services Integration
  • Priority Support

FAQs:

    What platforms does this service support?
  • This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

  • Who are the main user groups of this service?
  • NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

  • What is this service generally used for?
  • It is generally used as a business management software,

  • What are some applications this service is commonly used in tandem with?
  • NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

  • Does this service integrate with any other apps?
  • It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

  • Does this service offer an API?
  • NetSuite offers APIs to integrate with third-party systems.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, Towbook offers multi-user capacity.

  • Does this service offer guides, tutorials and or customer support?
  • Customer support is available 24/7, 365 days a year by phone and email.

  • What platforms does this service support?
  • This is web-based service with mobile applications for Android and iOS devices.

  • What are some applications this service is commonly used in tandem with?
  • This service is in most cases used in tandem with accounting software and Google Maps.

  • What is this service generally used for?
  • This service is used for towing management.

  • Does this service integrate with any other apps?
  • Towbook integrates with: QuickBooks, Google Maps, TomTom WEBFLEET, Agero, GEICO, Quest, Allied Dispatch, Allstate, NSD, Road America.

  • Who are the main user groups of this service?
  • Main users of Towbook are towing companies.

FAQs:

    What is this service generally used for?
  • It is used as a business software service for entrepreneurs.

  • What platforms does this service support?
  • Apptivo is a web-based application, and runs on any operating system. There are mobile app available both on the iPhone and Android device.

  • Does this service integrate with any other apps?
  • There is deep integration with other various apps within Apptivo, with mobile apps, with Google apps, etc.

  • Does this service offer an API?
  • Aptivo's service includes API access to integration for websites.

  • Does this service offer multi-user capability (e.g. teams)?
  • It does offer multi-user capability.

  • Does this service offer guides, tutorials and or customer support?
  • Apptivo offers a live chat customer support service to its software users, webinar, video tutorial and help center.

  • Who are the main user groups of this service?
  • The main users of Apptivo are small and medium-sized businesses.

Publisher:

Founded:
1998
Based in:
San Mateo
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
9.09k
Followers:
388

Publisher:

Founded:
2009
Based in:
Fremont
Employees:
51-200
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Towbook
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Apptivo
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.
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