Compare NetFortris vs BroadSoft

More Information More Information

Crozscore:

77%
what is this?
31%
interest falling

Crozscore:

84%
what is this?
100%
44%
interest falling
NetFortris screenshot view 1 more BroadSoft screenshot view 5 more

Software Description:

NetFortris provides business voice, unified communications, and contact center solutions. This company is a leading provider of secure cloud communication solutions, intended for mid-sized and enterprise businesses.

NetFortris offers cloud-based, on-premise PBX VoIP services, including 3-way calling, retrieve transfers, call logs, call screening and more. This service also offers mobile apps, so users can make and receive calls on-the-go, read chats, and access some of the call center functions.

NetFortis is a United Communications solution, which significantly improves the productivity of distributed workforces, connecting them via desktop computers and mobile devices. Features included are business collaboration, complete VoIP functionality, desktop and files sharing, voice and video conferencing, as well as an integrated dashboard.

Software Description:

BroadSoft is one of the world's biggest Unified Communication providers that offers a cloud-based UCaaS solution. The platform enables service providers to offer advanced communications systems to UC providers (25 of the world’s 30 top service providers across 80 countries), as well as to end users.

The service boasts quick deployment and availability of support, which led to the fast acceptance by clients that only used basic telephony functionalities. In general, BroadSoft provides HD video, voice, messaging, screen sharing, file sharing and conferencing in a single cloud software.

The platform easily integrates with user's existing business applications and offers native mobile apps for Android and iOS devices. That way, BroadSoft creates an improved workplace with omnichannel collaboration from the office or on-the-move.

Features:

  • Chat
  • Scheduling
  • Notifications
  • Contact Management
  • Call Tracking
  • Call Recording
  • External Integrations
  • Softphone
  • Click-to-Dial

Features:

  • Click-to-Dial
  • Call Tracking
  • Notifications
  • API
  • Contact Management
  • Email Integration
  • 2-Factor Authentication
  • Google Apps Integration
  • Chat
  • External Integrations
  • Call Recording

Summary:

  • Hosted PBX

  • Call Reports

  • Video Conferencing

  • Audio Conferencing

  • Mobile App for iOS

  • Mobile App for Android

  • Softphone

  • Voicemail Transcription

  • Call Center Software

  • On Demand Recording

Summary:

  • Omni-channel customer interactions

  • Unified communications built in to facilitate collaboration

  • Predictive analytics-based routing to match each customer with the best agent

  • Built in IVR

  • Skills-based routing

  • Real-time and historical reporting

  • Call recording

  • Performance analytics

  • Messaging

  • Screen Sharing

Essentials

$19.99
1 user(s) / month
Included in plan:
  • 100+ Phone Features
  • Unlimited Calls
  • Unlimited Basic Queues
  • Auto Attendant
  • 24/7 Gold Support
  • Fonality Academy Training

Professional

$24.99
1 user(s) / month
Included in plan:
  • Softphone
  • Heads Up Display™ (HUD) Web
  • HUD Mobile App
  • Click to Dial Browser Extension
  • Helpful Integrations (connect tools you use)
  • Audio Conferencing
  • On-Demand Recording
  • Daily Email Reports

Ultimate

$34.99
1 user(s) / month
Included in plan:
  • Voicemail Transcription
  • HD Video Collaboration
  • Advanced Call Center Agent License

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Salesforce, Box, Dropbox, One Drive and Google Drive, Zendesk, Snap Recordings, Microsoft Outlook, Zipwhip.

  • What is this service generally used for?
  • NetFortris is used as united communications solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Training, Webinars, Phone Support, Chat, Email Support.

  • Who are the main user groups of this service?
  • Main users of this service are middle-sized companies.

  • What platforms does this service support?
  • NetFortris offers Public Cloud, Private Cloud, and Hybrid-Hosted deployment, along with mobile apps for Android and iOS devices.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • BroadSoft offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Training, Knowledge Base.

  • Does this service integrate with any other apps?
  • Integrations: G Suite, Salesforce, Microsoft Office, Box, Twitter, Oracle.

  • What is this service generally used for?
  • This service is generally used as unified communications as a service (UCaaS) platform.

  • What platforms does this service support?
  • Web-based, Android, iOS.

  • Who are the main user groups of this service?
  • Users of BroadSoft are SMEs and large enterprises.

Publisher:

Founded:
-
Based in:
Plano
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Gaithersburg
Employees:
1001-5000
Likes:
Followers:

Other:

Who uses NetFortris
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses BroadSoft
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
Back to top