Compare NetDispatcher vs Hellotracks vs Less Paper Co.

Software Description:

REDUCE YOUR COSTS AND INCREASE PROFITS BY 20%
Field service management and office automation software for home improvement businesses

See how office automation and field service management and streamline your business. You’re known for quality workmanship in your community. Your customer service has earned a lot of word of mouth and repeat business.
But that admin work — if only you could automate it all away…
NetDispatcher is your answer to reducing filing cabinets worth of paperwork. Now you can connect your entire office and field staff electronically to ALL of your business information.

Simple and Easy to Use Field Service Platform.

Once you’ve tried field service management software, you’ll never want to go back to pen and paper again. Schedule a live demonstration with one of our qualified sales agents to see the power of office automation and field service management.

• Connect schedules between the office and field staff: records can be accessed with any mobile device by field personnel and office staff. Schedules are updated or canceled with instantaneous push notifications
• Reduce errors and increase ROI: Paperwork can be a hassle to locate, and sometimes get lost. NetDispatcher puts all your critical customer information, billing records, and other documents in a safe, secure online database, easily accessed through a simple point and click interface.
• Integrates with your current accounting software: NetDispatcher integrates with over 65 accounting packages. Connect Sage, QuickBooks, and many others out of the box
• Fully customizable platform: Your business is unique, and NetDispatcher is built to suit the needs of your contracting business
• No more double entry bookkeeping: Now you can finally update expenses and receipts once let software do the rest.

Software Description:

Hellotracks is a location-based service that runs as a mobile and web app. Offering your mobile and office employees greater visibility and control of all activities occurring in the field. Hellotracks includes a web platform for managers to dispatch and follow jobs; an Android app for the field staff to easily access and input relevant information and customer notifications to track the arrival of the service all real-time.

Software Description:

Less Paper Co. creates custom work order management systems, digital work order systems and CMMS systems for field service businesses.

Our goal is to help small businesses increase efficiency and productivity both in and out of the field by automating many of their daily tasks through the use of a custom work order management system.

Because we're 100% custom-built to the needs of each of our individual clients we can't list all features here but some of our most requested features are:

• Create, schedule and dispatch work orders.
• Track work orders across multiple statuses from start to finish.
• Dynamic digital work orders.
• Signature capture.
• Photo/Video/Document upload to work order.
• Calendar-based scheduling.
• On-call scheduling.
• Multiple form types.
• Automatic labor & parts calculations.
• Customer management.
• Line item management.
• Integrated auto answering service features/voice mail system.
• Integrated payment processing.

Screenshots shown are just an example of one of our systems. Because we're completely custom built your system can be as close to or as far from the screenshots as you'd like.

Features:

• API
• Data Export
• Data Import
• Expense Tracking
• External Integrations
• Supplier Management
• Payroll
• Project Management
• Multi-User
• Notifications
• Inventory Tracking
• Customer Management
• Calendar Management
• Scheduling
• Dashboard

Features:

• Multi-User
• Notifications
• API
• Data Export
• Data Import
• Scheduling
• Dashboard
• Calendar Management

Features:

• Travel Management
• Project Management
• Lead Management
• Contact Management
• Data Export
• External Integrations
• Inventory Tracking
• Notifications
• Customer Management
• Scheduling
• Dashboard
• Calendar Management
• Supplier Management
• Multi-User
• API
• Data Import
• Data Visualization

Summary:

• Simple, Form Based Work Orders

• Streamline Customer Followup

• Real-Time Dispatch

• Drag-n-Drop Scheduling

• Real-Time Reporting

• Send and Recieve job updates on the fly

• Automated Time Tracking

• Mobile Workforce

• Open API Integrations To Other Software Programs

Summary:

• Real-time location

• Route optimization

• Auto-dispatch

• Job management

• Signature and picture capture

• Auto-check-ins/out register (unlimited geofences)

• Unlimited reporting

• Detailed location history

• Real-time progress of all activites ocurring in the field

Summary:

• 100% Custom-Built For Each Individual Client

• Signature Capture

• Photo/Video/Document Upload

• Calendar-Based Scheduling

• Dispatching

• Inventory Management

• Customer Management

• PDF Generation / Export

• Track Work Orders Across Statuses

• Integrated Payment Processing

FAQs:

Does this service offer an API?

• Yes we have a open API that each customer can use to connect other applications.

Does this service integrate with any other apps?

• NetDispatcher integrates with many of the common CRM, accounting, ERP systems out of the box and offers a public API (Application Programming Interface) to enable fast link between systems. Sage, Microsoft NAV and Quickbooks are among the common one. We have over 70 different API connectors.

What platforms does this service support?

• We hae a web application that supports any device that has a web broswer and data connection. We have all the same features as a mobile app like caching, offline mode and GPS. On our road map we have a IOS and Android app coming out also.

Who are the main user groups of this service?

• We can work with any company that has a mobile work force. Usually when customers has over 5 trucks or 20 or more field service tech it makes sense to use our software. We have a domain experience in landscaping and HVAC

What are some applications this service is commonly used in tandem with?

• Most common are Accounting programs like Quickbooks and Sage.

Does this service offer multi-user capability (e.g. teams)?

• Yes we have multi-user support and sites for different business locations and crew base teams support.

What is this service generally used for?

• We help schedule and dispatcher your field techs work order and track time in the field.

Does this service offer guides, tutorials and or customer support?

• We have a online academy the users can use or we have web-based and onsite training avaible for a fee.

FAQs:

Does this service offer an API?

• Yes

Does this service offer guides, tutorials and or customer support?

• Yes users can access to our knowledge base.

Who are the main user groups of this service?

• Businesses with a field staff and the need to coordinate service delivery in real-time. Hellotracks is ideal for companies offering installation and maintenance services as well as distribution.

What is this service generally used for?

• Ideal to schedule and manage their service delivery in a simple, cost effective and scalable way. Businesses rely on Hellotracks to coordinate their operations on-the-go and in real-time. Hellotracks includes a web platform for managers to dispatch and follow jobs; an Android app for the field staff to easily access and input relevant information; and customer notifications to track the arrival of the service all real-time.

  Within a matter of minutes users can start recording staff routes, schedule and dispatch jobs, receive auto-check-ins/outs from customer locations, follow jobs status and create customized reports. Hellotracks also boosts staff engagement and performance by measuring and presenting them as game elements.

  Our customers include businesses offering services for repair and maintenance, security guards, transportation shuttles, field sales representatives, and on-demand delivery.

Does this service offer multi-user capability (e.g. teams)?

• Yes it will support as many field staff and teams that the organization requires.

What platforms does this service support?

• Operators can access the dashboard from any computer, dispatcher and field staff access the native mobile applications from their smartphones (iOS and Android).

FAQs:

Does this service offer guides, tutorials and or customer support?

• We offer live training via phone and online screen-sharing software for free. For in-person training charges may apply depending where you are located.

  We offer 24x7 email customer support and weekday telephone support.

What is this service generally used for?

• Work order management systems are used to help businesses increase productivity in and out of the office by automating many of their daily tasks while working with work orders. From creation of the work order through scheduling, dispatching, filling it out and keep track of parts a work order management system can help your staff become much more productive.

What platforms does this service support?

• Our systems are completely web-based allowing us to provide as much customization as possible to each of our individual clients. Another benefit of this is that our systems can be used from any device with a modern web browser and have the exact same experience across all devices.

  Your systems will also always be up to date without having to worry about updating devices.

Does this service integrate with any other apps?

• Being completely customized to each of our clients we can integrate with any service that is internet-connected and has an API including Quickbooks Online and inventory tracking software.

Who are the main user groups of this service?

• Field service, construction and maintenance businesses can particularly utilize a work order management system. Other businesses that Less Paper Co. can be suited for are: auto repair shops, towing services, computer/tech repair shops, delivery businesses and more.

Does this service offer multi-user capability (e.g. teams)?

• Yes - our systems can be used by entire teams and multiple users with different administrative levels.

Does this service offer an API?

• We can create an API for your custom system to integrate it with any of the other systems and services you use.

Publisher:

Publisher:

Publisher:

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android
• WinPhone
• Blackberry

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App

• iOS
• Android

Other:

• Personal
• Freelance
• Startups
• SMEs
• Enterprises

• Web App