Compare NetDispatcher vs Hellotracks vs Less Paper Co.

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Software Description

REDUCE YOUR COSTS AND INCREASE PROFITS BY 20%
Field service management and office automation software for home improvement businesses

See how office automation and field service management and streamline your business. You’re known for quality workmanship in your community. Your customer service has earned a lot of word of mouth and repeat business.
But that admin work — if only you could automate it all away…
NetDispatcher is your answer to reducing filing cabinets worth of paperwork. Now you can connect your entire office and field staff electronically to ALL of your business information.

Simple and Easy to Use Field Service Platform.

Once you’ve tried field service management software, you’ll never want to go back to pen and paper again. Schedule a live demonstration with one of our qualified sales agents to see the power of office automation and field service management.

  • Connect schedules between the office and field staff: records can be accessed with any mobile device by field personnel and office staff. Schedules are updated or canceled with instantaneous push notifications
  • Reduce errors and increase ROI: Paperwork can be a hassle to locate, and sometimes get lost. NetDispatcher puts all your critical customer information, billing records, and other documents in a safe, secure online database, easily accessed through a simple point and click interface.
  • Integrates with your current accounting software: NetDispatcher integrates with over 65 accounting packages. Connect Sage, QuickBooks, and many others out of the box
  • Fully customizable platform: Your business is unique, and NetDispatcher is built to suit the needs of your contracting business
  • No more double entry bookkeeping: Now you can finally update expenses and receipts once let software do the rest.

Software Description

Hellotracks is a location-based service that runs as a mobile and web app. Offering your mobile and office employees greater visibility and control of all activities occurring in the field. Hellotracks includes a web platform for managers to dispatch and follow jobs; an Android app for the field staff to easily access and input relevant information and customer notifications to track the arrival of the service all real-time.

Software Description

Less Paper Co. creates custom-built field service management, work order management and scheduling systems to help field service businesses become more efficient in the office and the field. Because we custom build every system to each specific clients needs we can offer all of the features that you want and need in a work order system - including custom features that our competitors can't.

--Benefits--

Increase efficiency both in the office and in the field. Our work order management systems are built to increase efficiency for your entire team by automating many of your daily processes.

  • Create, schedule & dispatch work orders with ease.
  • Fill out digital work orders in the field and collect payments on site.
  • Keep track of work orders across statuses from start to finish.
  • Know when parts are ordered and when they arrive.
  • Reporting & notification tools to keep you in the loop.

Get job information anytime, anywhere and from any device. With access to your work order management system from any device your office and field staff will always be up to date on open jobs.

  • View customer location information including map & Google Street View.
  • One-tap calling, texting & navigation.
  • View work order information and history for that work order and the customer while on site.
  • Easy access to parts availability & pricing with inventory management integration.

  • Increase productivity with office & management features. Use our work order management systems to increase productivity with office & management tools at your disposal.*

  • Integrated voicemail systems with automatic dispatching of emergency calls.

  • Notifications as techs check in & out of jobs.

  • Instant access to work orders as they're filled out and completed.

  • Set up appointment reminders via email & text to customers.

  • SMS with customers for scheduling and notifications.

--Details--

We specialize in providing custom-built work order management systems, inventory management systems and scheduling systems for businesses like yours.

We're customizable.

All of the features we offer can be customized to look and work exactly how you want it to. Because all of our systems are created 100% custom to the needs of your business you can rest assured knowing that your final product will be exactly what you're looking for in a work order management system.

We're mobile.

All of our systems are web apps with responsive designs so that your staff can access our systems from anywhere they need to. Connect to us from any PC, laptop, tablet or smart phone with a modern web browser and get the exact same experience no matter which device you are currently using.

We're expandable.

With the customized nature of our work order management systems we have the unique ability to grow at the same rate your business does. Add features or make changes as you need them with no additional fees. We don't limit the use of your system as you grow and expand. We grow with you.

Features

  • API
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Supplier Management
  • Payroll
  • Project Management
  • Multi-User
  • Notifications
  • Inventory Tracking
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features

  • Multi-User
  • Notifications
  • API
  • Data Export
  • Data Import
  • Scheduling
  • Dashboard
  • Calendar Management

Features

  • Product Catalog
  • Third-Party Plugins/Add-Ons
  • Expense Tracking
  • Lead Scoring
  • Shipping Management
  • Order management
  • Route Optimization
  • Task Scheduling/Tracking
  • Travel Management
  • Project Management
  • Lead Management
  • Contact Management
  • Data Export
  • External Integrations
  • Inventory Tracking
  • Notifications
  • Customer Management
  • Scheduling
  • Dashboard
  • Calendar Management
  • Supplier Management
  • Multi-User
  • API
  • Data Import
  • Data Visualization

Summary

  • Simple, Form Based Work Orders

  • Streamline Customer Followup

  • Real-Time Dispatch

  • Drag-n-Drop Scheduling

  • Real-Time Reporting

  • Send and Recieve job updates on the fly

  • Automated Time Tracking

  • Mobile Workforce

  • Open API Integrations To Other Software Programs

Summary

  • Real-time location

  • Route optimization

  • Auto-dispatch

  • Job management

  • Signature and picture capture

  • Auto-check-ins/out register (unlimited geofences)

  • Unlimited reporting

  • Detailed location history

  • Real-time progress of all activites ocurring in the field

Summary

  • 100% Custom-Built For Each Individual Client

  • Signature Capture

  • Photo/Video/Document Upload

  • Calendar-Based Scheduling

  • Dispatching

  • Inventory Management

  • Customer Management

  • PDF Generation / Export

  • Track Work Orders Across Statuses

  • Integrated Payment Processing

Gold Plan Per User

$39.00
1 user(s) / month

Silver Plan Per User

$29.00
1 user(s) / month

Hellotracks Business

$10.00
1 user(s) / month
Included in plan:
  • Real-time location
  • Location history
  • Geofencing
  • Forms
  • No contract or hidden fees
  • Dispatch

Enterprise

$500.00
unlimited user(s) / month
Included in plan:
  • Unlimited users.
  • Includes up to 10 development hours per month.

Small Business

$30.00
1 user(s) / month
Included in plan:
  • Minimum 5 users. Each additional user $10/mo.
  • Includes up to 2 development hours per month.

FAQs

    Does this service offer an API?
  • Yes we have a open API that each customer can use to connect other applications.

  • Does this service integrate with any other apps?
  • NetDispatcher integrates with many of the common CRM, accounting, ERP systems out of the box and offers a public API (Application Programming Interface) to enable fast link between systems. Sage, Microsoft NAV and Quickbooks are among the common one. We have over 70 different API connectors.

  • What platforms does this service support?
  • We hae a web application that supports any device that has a web broswer and data connection. We have all the same features as a mobile app like caching, offline mode and GPS. On our road map we have a IOS and Android app coming out also.

  • Who are the main user groups of this service?
  • We can work with any company that has a mobile work force. Usually when customers has over 5 trucks or 20 or more field service tech it makes sense to use our software. We have a domain experience in landscaping and HVAC

  • What are some applications this service is commonly used in tandem with?
  • Most common are Accounting programs like Quickbooks and Sage.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes we have multi-user support and sites for different business locations and crew base teams support.

  • What is this service generally used for?
  • We help schedule and dispatcher your field techs work order and track time in the field.

  • Does this service offer guides, tutorials and or customer support?
  • We have a online academy the users can use or we have web-based and onsite training avaible for a fee.

FAQs

    Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes users can access to our knowledge base.

  • Who are the main user groups of this service?
  • Businesses with a field staff and the need to coordinate service delivery in real-time. Hellotracks is ideal for companies offering installation and maintenance services as well as distribution.

  • What is this service generally used for?
  • Ideal to schedule and manage their service delivery in a simple, cost effective and scalable way. Businesses rely on Hellotracks to coordinate their operations on-the-go and in real-time. Hellotracks includes a web platform for managers to dispatch and follow jobs; an Android app for the field staff to easily access and input relevant information; and customer notifications to track the arrival of the service all real-time.

    Within a matter of minutes users can start recording staff routes, schedule and dispatch jobs, receive auto-check-ins/outs from customer locations, follow jobs status and create customized reports. Hellotracks also boosts staff engagement and performance by measuring and presenting them as game elements.

    Our customers include businesses offering services for repair and maintenance, security guards, transportation shuttles, field sales representatives, and on-demand delivery.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes it will support as many field staff and teams that the organization requires.

  • What platforms does this service support?
  • Operators can access the dashboard from any computer, dispatcher and field staff access the native mobile applications from their smartphones (iOS and Android).

FAQs

    Does this service integrate with any other apps?
  • Being completely customized to each of our clients we can integrate with any service that is internet-connected and has an API including Quickbooks Online, QuickBooks Desktop and inventory tracking software.

  • What platforms does this service support?
  • Our systems are completely web-based allowing us to provide as much customization as possible to each of our individual clients. Another benefit of this is that our systems can be used from any device with a modern web browser and have the exact same experience across all devices.

    Your systems will also always be up to date without having to worry about updating devices.

  • Does this service offer guides, tutorials and or customer support?
  • We offer live training via phone and online screen-sharing software or training videos for free. For in-person training charges may apply depending where you are located.

    We offer 24x7 email customer support and weekday telephone support.

  • What is this service generally used for?
  • Field service management systems are used to help businesses increase productivity in and out of the office by automating many of their daily tasks while working with work orders. From creation of the work order through scheduling, dispatching, filling it out and keep track of parts a field service management system can help your staff become much more productive.

  • Who are the main user groups of this service?
  • Field service, construction and maintenance businesses can particularly utilize a work order management system. Other businesses that Less Paper Co. can be suited for are: auto repair shops, towing services, computer/tech repair shops, delivery businesses and more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - our systems can be used by entire teams and multiple users with different administrative levels.

  • Does this service offer an API?
  • We can create an API for your custom system to integrate it with any of the other systems and services you use.

Publisher

Founded:
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Based in:
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Employees:
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Likes:
Followers:
145

Publisher

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses NetDispatcher
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
United States

Other

Who uses Hellotracks
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, German, English
Regional Restrictions:
No restrictions.

Other

Who uses Less Paper Co.
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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