Compare NetDispatcher vs FieldAware vs FeetPort

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NetDispatcher screenshot view 5 more FieldAware screenshot view 3 more FeetPort screenshot

Software Description:

REDUCE YOUR COSTS AND INCREASE PROFITS BY 20%
Field service management and office automation software for home improvement businesses

See how office automation and field service management and streamline your business. You’re known for quality workmanship in your community. Your customer service has earned a lot of word of mouth and repeat business.
But that admin work — if only you could automate it all away…
NetDispatcher is your answer to reducing filing cabinets worth of paperwork. Now you can connect your entire office and field staff electronically to ALL of your business information.

Simple and Easy to Use Field Service Platform.

Once you’ve tried field service management software, you’ll never want to go back to pen and paper again. Schedule a live demonstration with one of our qualified sales agents to see the power of office automation and field service management.

  • Connect schedules between the office and field staff: records can be accessed with any mobile device by field personnel and office staff. Schedules are updated or canceled with instantaneous push notifications
  • Reduce errors and increase ROI: Paperwork can be a hassle to locate, and sometimes get lost. NetDispatcher puts all your critical customer information, billing records, and other documents in a safe, secure online database, easily accessed through a simple point and click interface.
  • Integrates with your current accounting software: NetDispatcher integrates with over 65 accounting packages. Connect Sage, QuickBooks, and many others out of the box
  • Fully customizable platform: Your business is unique, and NetDispatcher is built to suit the needs of your contracting business
  • No more double entry bookkeeping: Now you can finally update expenses and receipts once let software do the rest.

Software Description:

FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.

Software Description:

FeetPort empowers any organization to digitize the working of their field force. From marking attendance to geolocation tracking, Employee location tracking, Field Force Task Management and beyond, FeetPort has got it all built-in. The web-based admin console enables you to create customised forms which can replace their paper-based versions and capture information directly on the touch-based mobile interface. These dynamic forms can be used in
* Marketing Visits
* Public Surveys
* Physical Audits
* Security
* Safety Checks
* Verification & Inspection
* Sales Calls (with Order Management)

In short, you can redesign any process with FeetPort. If paper replacement and maximization of efficiency is what you're thinking about - you've come to the right place.

Visit our website to read through the complete plethora of features available in the FeetPort suite of apps. A brief of them are listed here below:

★ Dynamic Forms
* Text Boxes, Dropdowns, Sliders, Radio, Multi-select & Barcode / QR Code scanners
* Retreive info faster than you can type

☆ Capturing Proof
* Capture Images, Signatures & Audio clips
* Stored securely on App storage without access to WhatsApp/Gallery

★ Task Allocation
* Upload an Excel to the Console
* Allocate manually or automatically by mapping areas for employees

☆ Claims Management
* Use FeetPort to keep tabs on the Travel allowance for employees
* Submission of travel bills
* Track of mobile phone calls and messages

★ Mobile Usage
* Pick which apps are allowed and disallowed during working hours and the same will happen on the devices
* You can tweak as per employee hierarchy

☆ Location Tracking
* Track position using GPS/Cell Tower & Internet
* Play the tracking animation with battery & weather updates
* Get in-depth handset review in case someone mocks location

★ Customized Reports
* Get output in PDFs, Excel & more
* Visualise the performance of your team with Bar, Line, Pie Charts and Heatmaps!
* We also design custom reports for you - message us!

☆ Integration
* FeetPort works with Biometric devices for Aadhaar authentication
* Integrates seamlessly with your CRM/ERP using JSON web services
* Wireless Printers for receipts etc. and even Oximeters for pulse checking
* Connect any Bluetooth interface with ease and we'll show you metrics to smoothen the working

★ Communication Center
* Setup triggers for messages
* Send messages to anyone via SMS, Email or Push Notifications

☆ Geo Attendance
* Setup attendance with selfie, Geo Location, Face or Voice Recognition
* Marking automatically happens on a map basis the shift timing e.g. 9am to 6pm

★ Configuration
* Make direct calls from FeetPort
* Navigate using Google Maps to your customer location with a tap!
* FeetPort works OFFLINE too - by saving all data locally and syncing when network is available again

☆ Order Management
* Sales team can take orders and generate invoices on the go
* Invoices can be automagically mailed to your new clients with ease :)

◉ WHAT ELSE?
* FeetPort works online & offline
* FeetPort is network agnostic - throw anything from 2G / 3G / 4G or Wifi
* Authenticate using your own servers with LDAP / SAML protocols

◉ HOW RELIABLE?
* 2 step user login process
* Secure Session Management
* Device Mapping to Users doesn't allow anyone to access using a 2nd device. Yeah!
* Strong firewall with single IP access only keeps data secure

Features:

  • API
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Supplier Management
  • Payroll
  • Project Management
  • Multi-User
  • Notifications
  • Inventory Tracking
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Travel Management
  • Gantt Charts
  • Data Import
  • Data Export
  • API
  • Billing/Invoicing
  • Scheduling
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking

Features:

  • 360 Degree Feedback
  • Time Management
  • Vacation Calendar
  • Timesheets
  • Feedback Management
  • Onboarding
  • Attendance Tracking
  • 2-Factor Authentication
  • Application Tracking
  • Site Access Management
  • Batch Permissions & Access
  • Employee Database
  • Database
  • Employee Engagement
  • Employee Onboarding
  • Password & Access Management
  • Calendar Management
  • Dashboard
  • Scheduling
  • Data Visualization
  • Order management
  • Shipping Management
  • Route Optimization
  • Click-to-Dial
  • Supplier Management
  • Inventory Tracking
  • Customer Management
  • External Integrations
  • Data Import
  • Contact Management
  • Lead Management
  • Multi-User
  • Lead Scoring
  • Notifications
  • Travel Management
  • Project Management
  • Data Export
  • API

Summary:

  • Simple, Form Based Work Orders

  • Streamline Customer Followup

  • Real-Time Dispatch

  • Drag-n-Drop Scheduling

  • Real-Time Reporting

  • Send and Recieve job updates on the fly

  • Automated Time Tracking

  • Mobile Workforce

  • Open API Integrations To Other Software Programs

Summary:

  • Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.

  • Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.

  • Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.

  • Tasks List: Tasks can be created, filtered, imported, exported, and printed.

  • PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.

Summary:

  • Works Online & Offline

  • Order Management

  • Geo-Attendance

  • Wide Integration

  • Communication Centre

  • Customised Reports

  • Location Tracking

  • Mobile Usage

  • Claims Management

  • Dynamic Forms

  • Task Allocation

  • Proof Capture

Gold Plan Per User

$39.00
1 user(s) / month

Silver Plan Per User

$29.00
1 user(s) / month

Pricing:

  • Credit card required: No
  • They have three pricing plans: Pro, Premium, and Enterprise.
    Starting price: $70.00/month.
    Free trial available.

Troop

$3.00
1 user(s) / month
Included in plan:
  • Activity Formats
  • Task Management
  • Bulk Task Upload
  • GPS Tracking
  • Upload Images/Audio
  • Selfie Attendance

Crew

$7.00
1 user(s) / month
Included in plan:
  • Everything in Troop +
  • Task Validations
  • Hierarchy & Territories
  • Follow Up Tasks
  • Order Management
  • Task Scoring
  • Upload Video/Digital Signatures

Crowd

$10.00
1 user(s) / month
Included in plan:
  • Everything in Crew +
  • Workflow Creation
  • Task Timeline
  • Hybrid Form Interfaces
  • Automatic Task Allocation
  • Turnaround Time Calculation
  • Task Scheduling

Club

$14.00
1 user(s) / month
Included in plan:
  • Everything in Crowd +
  • External Server Linkage
  • Task Deduplication (Dedup)
  • Task Tube Management
  • Scan with OCR
  • API Integration
  • Unlimited Form Fields

FAQs:

    Does this service offer an API?
  • Yes we have a open API that each customer can use to connect other applications.

  • Does this service integrate with any other apps?
  • NetDispatcher integrates with many of the common CRM, accounting, ERP systems out of the box and offers a public API (Application Programming Interface) to enable fast link between systems. Sage, Microsoft NAV and Quickbooks are among the common one. We have over 70 different API connectors.

  • What platforms does this service support?
  • We hae a web application that supports any device that has a web broswer and data connection. We have all the same features as a mobile app like caching, offline mode and GPS. On our road map we have a IOS and Android app coming out also.

  • Who are the main user groups of this service?
  • We can work with any company that has a mobile work force. Usually when customers has over 5 trucks or 20 or more field service tech it makes sense to use our software. We have a domain experience in landscaping and HVAC

  • What are some applications this service is commonly used in tandem with?
  • Most common are Accounting programs like Quickbooks and Sage.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes we have multi-user support and sites for different business locations and crew base teams support.

  • What is this service generally used for?
  • We help schedule and dispatcher your field techs work order and track time in the field.

  • Does this service offer guides, tutorials and or customer support?
  • We have a online academy the users can use or we have web-based and onsite training avaible for a fee.

FAQs:

    Who are the main user groups of this service?
  • FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.

  • What is this service generally used for?
  • It is generally used as field service management solution.

  • What platforms does this service support?
  • It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with NetSuite.

  • Does this service integrate with any other apps?
  • FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.

  • Does this service offer an API?
  • FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.

  • Does this service offer guides, tutorials and or customer support?
  • They provide videos, webinars, eBooks, and online support.

FAQs:

    What platforms does this service support?
  • Any browser for desktop users and native Android smart phones.

  • Does this service offer guides, tutorials and or customer support?
  • We offer video tutorials and email/ticket-based online support from 9:30am – 6:30pm IST across all our plans. Telephonic Support is available only across select plans.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can customize the whole hierarchy as per your companies structure.

  • Does this service offer an API?
  • Yes, we have RESTful APIs available which can be easily configured within your ERM/CRM. These are available only across some plans of FeetPort.

  • Who are the main user groups of this service?
  • FeetPort is a workforce management system that helps streamline any kind of field-based process in an organization. Benefits of FeetPort can be leveraged in any business that has a field force.

  • What is this service generally used for?
  • Field Force Automation can benefit any organization with a sizeable field workforce to manage their teams better. By maximizing the utilization of resources, you increase revenue, minimize expenses, and improve customer experience immensely. This along with Location Tracking is a huge winner for companies looking to have control over their teams. FeetPort provides you all these benefits from Day 1.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
149

Publisher:

Founded:
2009
Based in:
Plano
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses NetDispatcher
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
United States

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses FeetPort
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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