Compare Nectar Desk vs Vision Helpdesk vs Toky

Nectar Desk 3 ratings Call Center Management	Vision Helpdesk 59 ratings Support & Helpdesk	Toky 49 ratings Customer Service
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Crozscore 74% what is this? User Happiness: 70% Press Buzz: 30% User Trend: interest falling	Crozscore 88% what is this? User Happiness: 93% Press Buzz: 38% User Trend: interest falling	Crozscore 86% what is this? User Happiness: 83% Press Buzz: 40% User Trend: interest falling
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About Nectar Desk Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.	About Vision Helpdesk Vision Helpdesk offers three customer service tools. 1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place. 2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies. 3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.	About Toky Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.
Features Analytics API Batch Permissions & Access Calendar Management Chat Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Call Recording Custom Data Forms Call Tracking Call Disposition Softphone Click-to-Dial Comparative Reporting Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Escalation Management Interactive Voice Response	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features API Calendar Management Chat Contact Management Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Click-to-Dial SAP Integration Net Promoter Score
Summary No key features associated with this application.	Summary Multi Channel Help Desk Multi Brand Help Desk Ticket Billing Task Management Help Desk Gamification and more.. Workflow Management SLA and Escalation Blabby - Staff Collaboration Incident Management Knowledgebase Management	Summary International phone numbers Phone Trees (IVR) Simultaneous Calls Welcome and voicemail greetings in several languages Call History Call Filters (Set the times and days your business) Warm and blind call Transfer Integrations with CRM and Business Apps Forward to cell phones and landlines SMS, Voicemail, Speech to text, Fax to email and more
Pricing Intermediate $49.00 1 user(s) / month Included in plan: custom messages and music business hours customer queues IVRs call recordings unlimited concurrent calls call control voicemail by email desktop notifications call history automatic call distribution extensions ring groups unlimited calls in queues caller ID masking cold/warm transfers skills based routing call whispering call monitoring call disposition codes auto-dialing advanced queue history call barging email / SMS custom agent statuses agent activity contact activity contact center real time dashboard multi-queue real time dashboard detailed queue analytics agent performance analytics interval reports CRM integrations instant number purchasing Basic $29.00 1 user(s) / month Included in plan: custom messages and music business hours customer queues IVRs call recordings unlimited concurrent calls call control voicemail by email desktop notifications call history automatic call distribution extensions ring groups unlimited calls in queues caller ID masking cold/warm transfers skills based routing call whispering call monitoring call disposition codes auto-dialing advanced queue history call barging email / SMS custom agent statuses agent activity contact activity contact center overview real time dashboard multi-queue detailed queue analytics agent performance analytics interval reports CRM integrations instant number purchasing Advanced $99.00 1 user(s) / month Included in plan: ring groups extensions custom messages and music business hours customer queues IVRs call recordings unlimited concurrent calls call control voicemail by email desktop notifications call history automatic call distribution unlimited calls in queues caller ID masking cold/warm transfers skills based routing call whispering call monitoring call disposition codes auto-dialing advanced queue history call barging email / SMS custom agent statuses instant number purchasing agent activity contact activity contact center overview dashboard multi-queue real time dashboard detailed queue analytics agent performance analytics interval reports CRM integrations		Pricing Starting from: $25.00/month Credit card required: No Especial discount on every paid plan if billed yearly * $20 agent/ month ENTREPRENEUR * $30 agent/ month (Starting with 3 agents) BUSINESS ENTREPRENEUR $25.00 1 user(s) / month Included in plan: Basic cloud phone system features Unlimited inbound calls. Fair usage policy applies. Toll-free numbers excluded Access to Standard integrations SMS messaging Email Support, responding to inquiries within 24 hours 1 local or toll-free number included. First number included. Valid for numbers in selected countries BUSINESS $35.00 1 user(s) / month Included in plan: All Entrepreneur features Access to WhatsApp Business. Early access. Additional fees may apply. All submissions will be reviewed for approval by WhatsApp. Access to Salesforce integration Unlimited call recordings Google Data Studio Templates Email, Chat & Phone Support 24/5 Email & Chat Support 24/7 Access to Toky APIs for custom integrations Early access to new Toky features ENTERPRISE PLAN For great teams. Contact us! Included in plan: BYOC (Bring Your Own Carrier) Dedicated Account Manager All Entrepreneur & Business features SIP Trunking support Dialer bot Priority Support on all channels Tailored pricing plans available
FAQs No FAQs associated with this application.	FAQs What are some applications this service is commonly used in tandem with? Social media: Facebook, Twitter, LinkedIn Live chat: Userlike, Livechat Inc, Com100, Livezilla Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting VOIP: Twillio CMS: Joomla, WordPress, Drupal Payment gateways: Paypal and Authorize.net Billing software: WHMCS, Hostbill, Freshbooks Email: Google Hosted emails, Exchange Servers and more Does this service offer multi-user capability (e.g. teams)? YES Does this service offer guides, tutorials and or customer support? YES Who are the main user groups of this service? Any business that wish to offer customer service support. Does this service integrate with any other apps? Vision Helpdesk integrates with several 3rd party apps Does this service offer an API? YES What platforms does this service support? Web Based Software and Mobile apps like IOS, Windows Phone and Android App What is this service generally used for? Managing customer support Managing IT support Task management	FAQs Does this service integrate with any other apps? Wordpress Facebook Salesforce Intercom Zoho CRM Hubspot CRM Slack Pipedrive InfusionSoft FreshSales AmoCRM AgileCRM vTiger Insighlty WhatsApp Business Zapier Does this service offer an API? Yes, we have a developers API Does this service offer multi-user capability (e.g. teams)? Yes Who are the main user groups of this service? Businesses that want to give excellent customer support. What is this service generally used for? For customer support and sales calls What platforms does this service support? Webapp Android App iOS App Windows App Mac App Linux App Does this service offer guides, tutorials and or customer support? Yes What are some applications this service is commonly used in tandem with? CRM, Intercom and collaboration tools like Slack
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: Nasik Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Nectar Desk Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Vision Helpdesk Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android WinPhone Languages: English, Dutch, Spanish, Russian, Portuguese, Polish, French, Turkish, Italian Regional Restrictions: No restrictions.	Other Who uses Toky Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, Spanish, Portuguese Regional Restrictions: No restrictions.