Compare Nectar Desk vs RingCentral vs Buzzstream

About Nectar Desk

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.

About RingCentral

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

About Buzzstream

BuzzStream discovers contact information, social profiles, and site metrics for you. It’s easy to prioritize the most important, influential contacts. It automatically saves your emails and tweets and lets you set reminders to follow-up. You’ll never lose track of a conversation or project again. Buzzstream gives your entire team one centralized database to work from. You can collaborate with teammates, share notes, and keep projects organized.

Features

• Analytics
• API
• Batch Permissions & Access
• Calendar Management
• Chat
• Contact Management
• Contact Sharing
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Scheduling
• Supplier Management
• Call Recording
• Custom Data Forms
• Call Tracking
• Call Disposition
• Softphone
• Click-to-Dial
• Comparative Reporting
• Automatic Call Distribution
• Auto Dialer
• Call Logging
• Call Monitoring
• Call Scripting
• Escalation Management
• Interactive Voice Response

Features

• 2-Factor Authentication
• API
• Chat
• Contact Management
• Contact Sharing
• CRM Integration
• Dashboard
• Data Export
• Data Import
• Data Visualization
• External Integrations
• File Transfer
• Multi-User
• Notifications
• Scheduling
• Video
• SMS
• Call Recording
• Call Tracking
• Call Disposition
• Softphone
• Click-to-Dial
• Report & Compliance
• Hardware Integration
• Mobile App
• Automatic Call Distribution
• Auto Dialer
• Call Logging
• Call Monitoring
• Call Scripting
• Interactive Voice Response
• Audio Recording

Features

• A/B Testing
• API
• Audience Targeting
• Brand Management
• Calendar Management
• Contact Management
• Contact Sharing
• Conversion Tracking
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Google Apps Integration
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Scheduling
• Social-Media Integration
• Third-Party Plugins/Add-Ons
• Click-to-Dial

Summary

No key features associated with this application.

Summary

• Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

• Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

• Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

• Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

• Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

• RingCentral Messaging: Unlimited texts; Mobile devices.

Summary

• Digital PR: Get the placements you and your clients deserve with BuzzStream’s press list building and pitching features.

• Link Builders:
  Spend less time on spreadsheets and more time building links. BuzzStream researches prospects, monitors links, and helps you do great outreach.

• Content Promotion:
  Get more attention for your content through earned media. BuzzStream helps you build lists and pitch influencers – so you can get real distribution for your content.

Pricing

Pricing

• Credit card required: No

• Entry: £9.99 month/user.
  Standard: £16.99 month/user.
  Premium: £24.99 month/user.
  Enterprise: £34.99 month/user.
  All options have 30 day free trial.

Pricing

• Starting from: $29.00/month
• Credit card required: N/A

• 2 users, 500 contacts, 30 link prospecting searches: $29/mo.
  4 users, 25,000 contacts, 200 link prospecting searches: $99/mo
  12 users, 100,000 contacts, 600 link prospecting searches $249/mo.

FAQs

No FAQs associated with this application.

FAQs

Who are the main user groups of this service?

• RingCentral is a feature rich VoIP phone system for medium-sized businesses.

What is this service generally used for?

• RingCentral is generally used as a cloud-based business phone system.

What platforms does this service support?

• It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

Does this service integrate with any other apps?

• Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

Does this service offer an API?

• RingCentral has an API.

Does this service offer guides, tutorials and or customer support?

• It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs

No FAQs associated with this application.

Vendor Information

Vendor Information

Vendor Information

Other

• Startups
• SMEs
• Agencies
• Enterprises

• Web App

Other

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App

• iOS
• Android

Other

• Startups
• SMEs
• Agencies
• Enterprises

• Web App