Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.
About Buzzstream
BuzzStream discovers contact information, social profiles, and site metrics for you. It’s easy to prioritize the most important, influential contacts. It automatically saves your emails and tweets and lets you set reminders to follow-up. You’ll never lose track of a conversation or project again. Buzzstream gives your entire team one centralized database to work from. You can collaborate with teammates, share notes, and keep projects organized.
About iDeals Virtual Data Rooms
iDeals Virtual Data Room is an industry-leading software designed for SMEs, SMBs, large enterprises and startups to securely manage documents and collaborate. It is often used for M&A, IPOs, capital raising and corporate reporting. iDeals Virtual Data Room includes unique features for secure file viewing and sharing, preventing sensitive information from being compromised. The platform is available as cloud solution and on-premise.
Features
Analytics
API
Batch Permissions & Access
Calendar Management
Chat
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Call Recording
Custom Data Forms
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Comparative Reporting
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Escalation Management
Interactive Voice Response
Features
A/B Testing
API
Audience Targeting
Brand Management
Calendar Management
Contact Management
Contact Sharing
Conversion Tracking
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Click-to-Dial
Features
2-Factor Authentication
Analytics
API
Big Data
Dashboard
Data Export
Data Import
Document Comparison
External Integrations
File Sharing
File Transfer
Google Apps Integration
Multi-Account
Multi-App
Multi-User
Organization Management
Resource Management
Security Migration
File Format Conversion
Hardware Integration
Software Integration
Multi-Source Feedback
Entry Management
Campaign Management
Summary
No key features associated with this application.
Summary
Digital PR: Get the placements you and your clients deserve with BuzzStream’s press list building and pitching features.
Link Builders:
Spend less time on spreadsheets and more time building links. BuzzStream researches prospects, monitors links, and helps you do great outreach.
Content Promotion:
Get more attention for your content through earned media. BuzzStream helps you build lists and pitch influencers – so you can get real distribution for your content.
Summary
No key features associated with this application.
Pricing
Intermediate
$49.00
1 user(s) / month
Included in plan:
custom messages and music
business hours
customer queues
IVRs
call recordings
unlimited concurrent calls
call control
voicemail by email
desktop notifications
call history
automatic call distribution
extensions
ring groups
unlimited calls in queues
caller ID masking
cold/warm transfers
skills based routing
call whispering
call monitoring
call disposition codes
auto-dialing
advanced queue history
call barging
email / SMS
custom agent statuses
agent activity
contact activity
contact center
real time dashboard
multi-queue
real time dashboard
detailed queue analytics
agent performance analytics
interval reports
CRM integrations
instant number purchasing
Basic
$29.00
1 user(s) / month
Included in plan:
custom messages and music
business hours
customer queues
IVRs
call recordings
unlimited concurrent calls
call control
voicemail by email
desktop notifications
call history
automatic call distribution
extensions
ring groups
unlimited calls in queues
caller ID masking
cold/warm transfers
skills based routing
call whispering
call monitoring
call disposition codes
auto-dialing
advanced queue history
call barging
email / SMS
custom agent statuses
agent activity
contact activity
contact center overview
real time dashboard
multi-queue
detailed queue analytics
agent performance analytics
interval reports
CRM integrations
instant number purchasing
Advanced
$99.00
1 user(s) / month
Included in plan:
ring groups
extensions
custom messages and music
business hours
customer queues
IVRs
call recordings
unlimited concurrent calls
call control
voicemail by email
desktop notifications
call history
automatic call distribution
unlimited calls in queues
caller ID masking
cold/warm transfers
skills based routing
call whispering
call monitoring
call disposition codes
auto-dialing
advanced queue history
call barging
email / SMS
custom agent statuses
instant number purchasing
agent activity
contact activity
contact center overview dashboard
multi-queue
real time dashboard
detailed queue analytics
agent performance analytics
interval reports
CRM integrations
Pricing
Starting from: $29.00/month
Credit card required: N/A
2 users, 500 contacts, 30 link prospecting searches: $29/mo.
4 users, 25,000 contacts, 200 link prospecting searches: $99/mo
12 users, 100,000 contacts, 600 link prospecting searches $249/mo.
Pricing
PRO
1 user(s) / month
Included in plan:
1 Project
5 Administrators
Unlimited Guest Users
Flexible Storage
BUSINESS
1 user(s) / month
Included in plan:
Unlimited Projects
Unlimited Administrators
Unlimited Guest Users
Flexible Storage
ENTERPRISE
1 user(s) / month
Included in plan:
Tailored solution with dedicated project team.
FAQs
No FAQs associated with this application.
FAQs
No FAQs associated with this application.
FAQs
Does this service offer an API?
Yes
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service offer guides, tutorials and or customer support?
It includes customer support and live 1-on-1 demo on request
What is this service generally used for?
It is generally used for M&A, IPOs, capital raising, biotech licensing, board communications and corporate reporting.
Who are the main user groups of this service?
They are companies of all sizes from corporate finance, legal, real estate, construction, biotech, energy, IT and infrastructure industries.
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