Compare Natural Insight vs Kickserv vs FieldAware

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Crozscore:

80%
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36%
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Crozscore:

81%
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94%
31%
interest falling

Crozscore:

80%
what is this?
90%
34%
interest rising
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Software Description:

Natural Insight provides field retail execution and merchandising solutions for enterprises of all sizes. The main clients are retailers, merchandisers, marketing agencies, and big consumer brands.

It comes with cloud-based and mobile platforms, that are suited to execute retail operations, and lower costs. It helps users to get a better view of operations and performance, as well as to automate tedious processes, like onboarding and payroll.

Natural Insight also provides solutions to find adequate staff for the job in the field, recruit by re-engaging hourly workers, and fully engaging full-time employees.

Software Description:

KickServ is developed for small businesses in any industry that provides client services in the field.
Thanks to Kickserv’s mobile capabilities, the solution can be used equally by both onsite and offsite employees. Technicians who work in the field can take advantage of advanced features like GPS tracking and automated team status updates.
It helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where users can complete jobs.

Software Description:

FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.

Features:

  • Travel Management
  • External Integrations
  • Notifications
  • Project Management
  • API
  • Data Export
  • Data Import

Features:

  • Billing/Invoicing
  • History/Version Control
  • Payroll
  • Scheduling
  • Customer Management
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management
  • Payment Processor

Features:

  • Travel Management
  • Gantt Charts
  • Data Import
  • Data Export
  • API
  • Billing/Invoicing
  • Scheduling
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking

Summary:

  • Task management

  • Real-time reporting

  • Timekeeping

  • Store communications

  • In-depth analytics

  • Visual verification

  • Staff tags

  • GPS check-in/out

  • Staff performance score

  • Workforce insight dashboard

Summary:

  • Invoicing & Online Payments: It is possible to send invoices and collect payments online instantly.

  • Detailed Reporting: Using predefined reports, or making own custom reports.

  • Dynamic Calendar: It can help teams plan for even the most complex schedules.

  • Self-service Portal: Enables user's customers to track their jobs and make requests with the self service portal.

  • Customer Tracking: From contact information to sales, job, and invoice history.

  • Sales & Estimates: Tracks all user's prospects and estimates easily.

Summary:

  • Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.

  • Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.

  • Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.

  • Tasks List: Tasks can be created, filtered, imported, exported, and printed.

  • PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.

Pricing:

  • Credit card required: N/A
  • Lite: $26 /month up to 2 users
    Basic: $44 /month up to 5 users
    Standard: $89 /month up to 10 users
    Pro: $134 /month up to 20 users
    QuickBooks® 2-way Sync: Online or Desktop $10/month
    14 day free trial

Pricing:

  • Credit card required: N/A
  • They have three pricing plans: Pro, Premium, and Enterprise.
    Starting price: $70.00/month.
    Free trial available.

FAQs:

    What is this service generally used for?
  • This service is used for field execution, merchandising, and in-store programs improvement.

  • Who are the main user groups of this service?
  • Main users of Natural Insight are retailers, brands/CPG companies, and marketing agencies.

  • Does this service offer guides, tutorials and or customer support?
  • Blog, Email, FAQ, Help Desk, Phone, Request form, and Webinars

  • Does this service offer an API?
  • Yes, Natual Insight offers API.

  • Does this service integrate with any other apps?
  • It integrates with payroll software and applicant tracking systems.

  • What platforms does this service support?
  • This is web-based software with Android and iOS mobile platforms.

FAQs:

    Who are the main user groups of this service?
  • Kickserv is most frequently used by professionals in the plumbing, landscaping, computer repair, HVAC, and carpet cleaning industries. The majority of these companies have fewer than 50 employees.

  • What is this service generally used for?
  • It is used for field service management.

  • What platforms does this service support?
  • Platforms: Web-based on Windows and Mac, iPhone-iPad, Windows Phone, Mobile Web App.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with QuickBooks.

  • Does this service integrate with any other apps?
  • They have a seamless 2-way Quickbooks integration with no double entry.

  • Does this service offer an API?
  • Yes, they offer an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Who are the main user groups of this service?
  • FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.

  • What is this service generally used for?
  • It is generally used as field service management solution.

  • What platforms does this service support?
  • It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with NetSuite.

  • Does this service integrate with any other apps?
  • FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.

  • Does this service offer an API?
  • FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.

  • Does this service offer guides, tutorials and or customer support?
  • They provide videos, webinars, eBooks, and online support.

Publisher:

Founded:
-
Based in:
Sterling
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2006
Based in:
Mill Valley
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2009
Based in:
Plano
Employees:
51-200
Likes:
Followers:

Other:

Who uses Natural Insight
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Irish, German, Spanish, French, Portuguese, English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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