Natural Insight provides field retail execution and merchandising solutions for enterprises of all sizes. The main clients are retailers, merchandisers, marketing agencies, and big consumer brands.
It comes with cloud-based and mobile platforms, that are suited to execute retail operations, and lower costs. It helps users to get a better view of operations and performance, as well as to automate tedious processes, like onboarding and payroll.
Natural Insight also provides solutions to find adequate staff for the job in the field, recruit by re-engaging hourly workers, and fully engaging full-time employees.
About ClickSoftware
ClickSoftware is software for workforce optimization.
It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling.
The product is very scalable to meet the scheduling demands of any size organization. It's also quite customizable, although it requires skilled and certified personnel to manage the changes to code, logic, or applications.
Features
API
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Features
API
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Summary
Task management
Real-time reporting
Timekeeping
Store communications
In-depth analytics
Visual verification
Staff tags
GPS check-in/out
Staff performance score
Workforce insight dashboard
Summary
Resource Management Features: Inventory Tracking; Mobile Device Management; Mobile Device Management; Product and Parts Catalog.
Scheduling & Routing Features: Automated Dispatch; Interactive Map; One Time Scheduling; Recurring Scheduling; Schedule by Customer Priority; Schedule by Employee Proximity; Schedule by Employee Skill Set.
Work Order Management Features: Contract Management; Job History; SLA Compliance Tools; Time Tracking.
This service is used for field execution, merchandising, and in-store programs improvement.
Who are the main user groups of this service?
Main users of Natural Insight are retailers, brands/CPG companies, and marketing agencies.
Does this service offer guides, tutorials and or customer support?
Blog, Email, FAQ, Help Desk, Phone, Request form, and Webinars
Does this service offer an API?
Yes, Natual Insight offers API.
Does this service integrate with any other apps?
It integrates with payroll software and applicant tracking systems.
What platforms does this service support?
This is web-based software with Android and iOS mobile platforms.
FAQs
Who are the main user groups of this service?
ClickSoftware markets its products to large companies such as utility and retail companies as well as small and medium businesses in a variety of industries such as communications, utilities, retail, Insurance, capital equipment, home services, oil and gas, public safety and security.
What is this service generally used for?
It is generally used for workforce management and field service management.
What platforms does this service support?
It is web-based service working on: Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS, Android.
Does this service integrate with any other apps?
It integrates with: SAP, Oracle, Microsoft Dynamics, Sybel etc.
Does this service offer an API?
It offers an API.
Does this service offer guides, tutorials and or customer support?
They provide 24/7 online support, brochures, case studies, and video tutorial.
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