Compare Muvi vs SDK.finance vs Synthetix

About Muvi

Muvi is an end-to-end Multi-screen OTT Platform that enables content owners to launch their own branded Video/Audio Streaming Platform Instantly! Muvi includes IT Infrastructure, hosting, CDN, content management, transcoding, DRM, online video player, website and apps for mobile and TV.
Muvi comes to content owners with ZERO CapEx Cost and a deployable timeframe of a just a couple of minutes.

Muvi takes care of everything from Cloud Based Servers, Hosting, Unlimited Storage, Database Management, Server Side Security and Firewall, Bandwidth Management, Dynamic Scaleability of Infrastructure, CDN, HTML5 Video Player, DRM, Encoding, Transcoding and Encryption to Website, Mobile Apps and Apps for Smart TVs! Muvi is an ISO 27001:2013 certified company.

About SDK.finance

Software Development Kit is a back-end software for the quickest technological start of core-payments products.

SDK.finance provides a multiproduct ready-to-go FinTech platform for financial institutions, banks, and major merchants, enabling them to decrease the capital expense and to ensure time-saving developing and supporting transaction-related products, without compromising the distinctive quality that we deliver.

A wide variety of сore payment FinTech products can be built using SDK.finance platform, including:

• Payment System,
• E-wallet,
• Payment Processing,
• P2P Money Transfer,
• Gift & Prepaid Cards,
• Currency Exchange,
• Card-to-Card payments,
• Mobile Bank,
• Internet banking,
• Loyalty program,
• and solution for Ecommerce business.

About Synthetix

Synthetix has been empowering companies with conversational customer engagement tools, powered by AI since 2001. The cloud-based software supports your customers and employees through the power of unified solutions that promote CX. With AI-powered knowledge management, self-service, chatbot and live chat tools that can seamlessly integrate, agents become more productive and customers receive an enhanced, optimised level of customer support and digital experience.

Knowledge Base

Synthetix’s intelligent knowledge base software, Knowledge: For Your Team empowers your agents whilst fuelling your digital customer service channels.
With one centralised source of knowledge that is simple to use and update, providing customers with the right information – whether that be through self-service or direct – is efficient and always consistent.
With their own integrated knowledge base that recommends articles based on what they’re typing and decision tree technology that produces scripting, agents are more productive and Average Handling Times can be reduced by 25%.

FAQ Software

Automate up to 20% of routine queries online with Knowledge: For Your Customers, Synthetix’s FAQ self-service solution. With Natural Language Processing (NLP), AI unpicks customer queries, analysing each component including keyword, grammar, intent and popularity to serve relevant resolutions.
Seamless escalations between self-service and agent-assisted channels like live chat automatically transfer customers to agents when a query is too complex for AI alone to handle.
Knowledge: For Your Customers also includes an SEO-friendly help centre. Synthetix technology translates your knowledge articles into crawlable web pages whereby customers can access resolution via search engine results. By streamlining the user journey, CX is significantly enhanced.

Chatbot

Synthetix’s customer service chatbot, Xan guides your customers through their digital journey not only answering their questions but automating complex processes. Smart integrations allow Xan to carry out tasks such as ID&V, policy admin and bookings.
Custom triggers are easily configured so that Xan can offer help proactively when certain conditions are met. For instance, when a particular page is landed on or when certain keywords are entered.
Xan seamlessly escalates to live chat when AI detects that a query is too complex to automate or when certain conditions are met through trigger management

Live Chat

Chat, Synthetix’s multichannel live chat solution offers customer support in real-time, driving huge efficiencies.
When customers have complex queries that require human intervention, live chat proves far more efficient than traditional channels. Not only is it quicker and more convenient than waiting on hold to be dealt with, but with AI-powered features, it produces massive ROI.
With concurrent chat slots, a live key-press feed and AI-predictive suggestions that recommend articles in real-time, Synthetix Chat reduces average handling times by up to 50% compared to standard live chat.

Features

• 2-Factor Authentication
• API
• Batch Permissions & Access
• Contact Management
• Contact Sharing
• Data Export
• Data Import
• Email Integration
• External Integrations
• Google Apps Integration
• Multi-User
• Notifications
• Password & Access Management
• Malware Protection

Features

• 2-Factor Authentication
• API
• Batch Permissions & Access
• Contact Management
• Contact Sharing
• Data Export
• Data Import
• Email Integration
• External Integrations
• Google Apps Integration
• Multi-User
• Notifications
• Password & Access Management
• Malware Protection

Features

• API
• Calendar Management
• Chat
• Contact Management
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Google Apps Integration
• Inventory Tracking
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Scheduling
• Supplier Management
• Click-to-Dial
• SAP Integration
• Net Promoter Score

Summary

• TV Everywhere Ready - Website, Mobile Apps, Media Boxes, Smart TVs

• HTML5 Player

• Geo Blocking

• Support Various Revenue Models - SVOD, TVOD, AVOD and Hybrid

• End-to-End Platform

• Fully Managed

Summary

• Software for a payment processing.

• Software for a fully-fledged payment system.

• Software for a loyalty program.

• Software for an ewallet.

• Software for a digital bank.

• Software for a money remittance.

Summary

• Intelligent knowledge management software with agent knowledge base and scripting.

• FAQ self-service software utilising Natural Language Processing and SEO-friendly help centre.

• Customer service chatbot powered by AI to automate queries and complex tasks online.

Pricing

• Starting from: $399.00/month
• Credit card required: No

• All Plans Include:
  * Unlimited transcoding, content, subscribers and views
  * World’s most comprehensive Video/Audio CMS
  * 24x7x365 Support
  * No contract. Cancel anytime
  * No setup/configuration time/fee

  Add-ons:
  * Alie Recommendation Engine
  * Content Partner Portal
  * Policy Engine
  * Credits
  * UGC

  Start 14-Days Free Trial Now (No Credit Card Required)

Pricing

• Starting from: $1,299.00/month
• Credit card required: No

• We have a very simple business model. We sell a license for our software and do additional development on demand.

  We propose several pricing-plans from a lifetime license to a monthly payment. Price depends on a solution and starting from $1299/month.

FAQs

What platforms does this service support?
• • Web (Responsive Website)
  • Mobile (iOS, Android, FireOS)
  • TV (Roku, Apple TV, Android TV, Fire TV, Samsung Tizen App, LG TV App, VEWD TV App)
  • Casting (Chromecast, Air Play)
  • Gaming Console (XBOX)
Who are the main user groups of this service?

• Video Content Owners like Broadcasters (TV Channels), Production Houses (TV and Film / Movie), Short Film and Independent Film Makers, Documentary Film Makers, Conferences Service Providers, Events Companies, Gym and Fitness Video Trainers, Yoga Studio Video Trainers, Life Coaches, Corporate Trainers and Speakers, E-Learning based on Video Offering.

What is this service generally used for?

• Launching a fully managed Multi-Screen Video on Demand / Video Streaming Service like Netflix or Hulu. It can also be used to stream videos live through Muvi Studio's HLS feed based Live Streaming Service.

Does this service integrate with any other apps?

• Yes, full API support is there to integrate with any leading app or service.

Does this service offer an API?

• Yes

Does this service offer multi-user capability (e.g. teams)?

• Yes

Does this service offer guides, tutorials and or customer support?

• Yes

FAQs

What is this service generally used for?

• Software

Who are the main user groups of this service?

• Banks
  Financial institutions
  FinTech entrepreneurs

FAQs

No FAQs associated with this application.

Vendor Information

Vendor Information

Vendor Information

Other

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android

Other

• Enterprises

Other

• SMEs
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android
• WinPhone
• Blackberry