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About Muvi

Muvi is an end-to-end Multi-screen OTT Platform that enables content owners to launch their own branded Video/Audio Streaming Platform Instantly! Muvi includes IT Infrastructure, hosting, CDN, content management, transcoding, DRM, online video player, website and apps for mobile and TV.
Muvi comes to content owners with ZERO CapEx Cost and a deployable timeframe of a just a couple of minutes.

Muvi takes care of everything from Cloud Based Servers, Hosting, Unlimited Storage, Database Management, Server Side Security and Firewall, Bandwidth Management, Dynamic Scaleability of Infrastructure, CDN, HTML5 Video Player, DRM, Encoding, Transcoding and Encryption to Website, Mobile Apps and Apps for Smart TVs! Muvi is an ISO 27001:2013 certified company.

About Applozic

Applozic brings real-time engagement with chat, video, and voice to your web, mobile, and conversational apps. We power emerging startups and established companies with the most scalable and powerful chat APIs, enabling application product teams to drive better user engagement, and reduce time-to-market.

Customers and developers from over 50+ countries use us and love us, from online marketplaces and eCommerce to on-demand services, to Education Tech, Health Tech, Gaming, Live-Streaming, and more.

Our feature-rich product includes robust client-side SDKs for iOS, Android, React Native, and Flutter. We also support popular server-side languages, a beautifully customizable UI kit, and flexible platform APIs.

Chat, video, and audio-calling have become the new norm in the post-COVID era, and we’re bridging the gap between businesses and customers by delivering those exact solutions.

About Synthetix

Synthetix has been empowering companies with conversational customer engagement tools, powered by AI since 2001. The cloud-based software supports your customers and employees through the power of unified solutions that promote CX. With AI-powered knowledge management, self-service, chatbot and live chat tools that can seamlessly integrate, agents become more productive and customers receive an enhanced, optimised level of customer support and digital experience.

Knowledge Base

Synthetix’s intelligent knowledge base software, Knowledge: For Your Team empowers your agents whilst fuelling your digital customer service channels.
With one centralised source of knowledge that is simple to use and update, providing customers with the right information – whether that be through self-service or direct – is efficient and always consistent.
With their own integrated knowledge base that recommends articles based on what they’re typing and decision tree technology that produces scripting, agents are more productive and Average Handling Times can be reduced by 25%.

FAQ Software

Automate up to 20% of routine queries online with Knowledge: For Your Customers, Synthetix’s FAQ self-service solution. With Natural Language Processing (NLP), AI unpicks customer queries, analysing each component including keyword, grammar, intent and popularity to serve relevant resolutions.
Seamless escalations between self-service and agent-assisted channels like live chat automatically transfer customers to agents when a query is too complex for AI alone to handle.
Knowledge: For Your Customers also includes an SEO-friendly help centre. Synthetix technology translates your knowledge articles into crawlable web pages whereby customers can access resolution via search engine results. By streamlining the user journey, CX is significantly enhanced.

Chatbot

Synthetix’s customer service chatbot, Xan guides your customers through their digital journey not only answering their questions but automating complex processes. Smart integrations allow Xan to carry out tasks such as ID&V, policy admin and bookings.
Custom triggers are easily configured so that Xan can offer help proactively when certain conditions are met. For instance, when a particular page is landed on or when certain keywords are entered.
Xan seamlessly escalates to live chat when AI detects that a query is too complex to automate or when certain conditions are met through trigger management

Live Chat

Chat, Synthetix’s multichannel live chat solution offers customer support in real-time, driving huge efficiencies.
When customers have complex queries that require human intervention, live chat proves far more efficient than traditional channels. Not only is it quicker and more convenient than waiting on hold to be dealt with, but with AI-powered features, it produces massive ROI.
With concurrent chat slots, a live key-press feed and AI-predictive suggestions that recommend articles in real-time, Synthetix Chat reduces average handling times by up to 50% compared to standard live chat.

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Summary

  • TV Everywhere Ready - Website, Mobile Apps, Media Boxes, Smart TVs

  • HTML5 Player

  • Geo Blocking

  • Support Various Revenue Models - SVOD, TVOD, AVOD and Hybrid

  • End-to-End Platform

  • Fully Managed

Summary

  • Chat & Messaging SDK for Mobile & Web Apps

  • Full Stack Cloud Based Plug & Play Communication Widget

  • White Label WhatsApp for Enterprises

Summary

  • Intelligent knowledge management software with agent knowledge base and scripting.

  • FAQ self-service software utilising Natural Language Processing and SEO-friendly help centre.

  • Customer service chatbot powered by AI to automate queries and complex tasks online.

Pricing

  • Starting from: $399.00/month
  • Credit card required: No
  • All Plans Include:
    * Unlimited transcoding, content, subscribers and views
    * World’s most comprehensive Video/Audio CMS
    * 24x7x365 Support
    * No contract. Cancel anytime
    * No setup/configuration time/fee

    Add-ons:
    * Alie Recommendation Engine
    * Content Partner Portal
    * Policy Engine
    * Credits
    * UGC

    Start 14-Days Free Trial Now (No Credit Card Required)

Muvi Standard

$399.00
/month
Included in plan:
  • Content, Encoding & Users - Unlimited
  • Support - Email, Ticketing System
  • Number of administrators - 2
  • Concurrent Users - 2000

Muvi Professional

$1,499.00
/month
Included in plan:
  • All Features of Muvi Standard +
  • Alie Recommendation Engine
  • DRM Included
  • Number of administrators - 5
  • Email, Ticketing System with Higher SLA

Muvi Enterprise

$3,900.00
/month
Included in plan:
  • All Features of Muvi Professional +
  • Dedicated Server
  • Dedicated Hosting Server in your region with auto-scaling
  • Number of administrators - 10
  • Enterprise Support - Email, Ticketing System, Phone, Weekly Meetings, Dedicated Account Manager
  • Monthly Stress test and security test

Muvi Ultimate

$8,900.00
/month
Included in plan:
  • All Features of Muvi Enterprise +
  • Concurrent Users - Unlimited
  • API - Unlimited
  • Number of administrators - Unlimited
  • Free DevHours
  • Proactive consulting

Pricing

Scale (Enterprise)

$0.00
Custom Pricing
Included in plan:
  • Dedicated Hosting

Basic

Free
Included in plan:
  • 1000 Monthly Active Users
  • Support EST 9-5 pm
  • Shared Hosting

Launch

$99.00
unlimited user(s) / month
Included in plan:
  • 25000 Monthly Active Users
  • Support EST 9-5 pm
  • Shared Hosting

Growth

$399.00
unlimited user(s) / month
Included in plan:
  • 100,000 Monthly Active Users
  • Support 24*7
  • Shared Hosting

FAQs

    What platforms does this service support?
    • Web (Responsive Website)
    • Mobile (iOS, Android, FireOS)
    • TV (Roku, Apple TV, Android TV, Fire TV, Samsung Tizen App, LG TV App, VEWD TV App)
    • Casting (Chromecast, Air Play)
    • Gaming Console (XBOX)
  • Who are the main user groups of this service?
  • Video Content Owners like Broadcasters (TV Channels), Production Houses (TV and Film / Movie), Short Film and Independent Film Makers, Documentary Film Makers, Conferences Service Providers, Events Companies, Gym and Fitness Video Trainers, Yoga Studio Video Trainers, Life Coaches, Corporate Trainers and Speakers, E-Learning based on Video Offering.

  • What is this service generally used for?
  • Launching a fully managed Multi-Screen Video on Demand / Video Streaming Service like Netflix or Hulu. It can also be used to stream videos live through Muvi Studio's HLS feed based Live Streaming Service.

  • Does this service integrate with any other apps?
  • Yes, full API support is there to integrate with any leading app or service.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs

    What platforms does this service support?
  • Android
    iOS
    Phone Gap
    Ionic
    Platform APIs
    Web

  • Does this service offer guides, tutorials and or customer support?
  • Yes it does.

  • What are some applications this service is commonly used in tandem with?
  • Applozic is a standalone Messaging platform and works independently. It just needs to be integrated in the required application.

  • What is this service generally used for?
  • The primary aim is to increase Customer Engagement by providing users a communication layer above the core offering. Hence all User to User conversation takes place within the app, preventing user's migration to external collaboration platforms.

  • Does this service offer an API?
  • Yes it does.

  • Who are the main user groups of this service?
  • Any application that sees the scope of two-way communication between any set of users (A2P or P2P) can use Applozic, to build the platform to facilitate the same. Primarily our clientele includes businesses from multiple industries esp:
    * Online Marketplaces
    * EdTech Portals
    * Social Media
    * Dating & Gaming Apps
    * Classified Portals and many more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes it does.

  • Does this service integrate with any other apps?
  • It can be integrated with any app.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
Halfmoon
Employees:
201-500
Likes:
Followers:
2.71k

Vendor Information

Founded:
-
Based in:
Palo Alto
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
Followers:

Other

Who uses Muvi
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, English, French, Spanish, Chinese
Regional Restrictions:
Global

Other

Who uses Applozic
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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