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About Muvi

Muvi is an end-to-end Multi-screen OTT Platform that enables content owners to launch their own branded Video/Audio Streaming Platform Instantly! Muvi includes IT Infrastructure, hosting, CDN, content management, transcoding, DRM, online video player, website and apps for mobile and TV.
Muvi comes to content owners with ZERO CapEx Cost and a deployable timeframe of a just a couple of minutes.

Muvi takes care of everything from Cloud Based Servers, Hosting, Unlimited Storage, Database Management, Server Side Security and Firewall, Bandwidth Management, Dynamic Scaleability of Infrastructure, CDN, HTML5 Video Player, DRM, Encoding, Transcoding and Encryption to Website, Mobile Apps and Apps for Smart TVs!

About Synthetix

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Summary

  • TV Everywhere Ready - Website, Mobile Apps, Media Boxes, Smart TVs

  • HTML5 Player

  • Geo Blocking

  • Support Various Revenue Models - SVOD, TVOD, AVOD and Hybrid

  • End-to-End Platform

  • Fully Managed

Summary

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Pricing

  • Starting from: $399.00/month
  • Credit card required: No
  • All Plans Include:
    * Unlimited transcoding, content, subscribers and views
    * World’s most comprehensive Video/Audio CMS
    * 24x7x365 Support
    * No contract. Cancel anytime
    * No setup/configuration time/fee

    Add-ons:
    * Alie Recommendation Engine
    * Content Partner Portal
    * Policy Engine
    * Credits
    * UGC

    Start 14-Days Free Trial Now (No Credit Card Required)

Muvi Standard

$399.00
/month
Included in plan:
  • Content, Encoding & Users - Unlimited
  • Support - Email, Ticketing System
  • Number of administrators - 2
  • Concurrent Users - 2000

Muvi Professional

$1,499.00
/month
Included in plan:
  • All Features of Muvi Standard +
  • Alie Recommendation Engine
  • DRM Included
  • Number of administrators - 5
  • Email, Ticketing System with Higher SLA

Muvi Enterprise

$3,900.00
/month
Included in plan:
  • All Features of Muvi Professional +
  • Dedicated Server
  • Dedicated Hosting Server in your region with auto-scaling
  • Number of administrators - 10
  • Enterprise Support - Email, Ticketing System, Phone, Weekly Meetings, Dedicated Account Manager
  • Monthly Stress test and security test

Muvi Ultimate

$8,900.00
/month
Included in plan:
  • All Features of Muvi Enterprise +
  • Concurrent Users - Unlimited
  • API - Unlimited
  • Number of administrators - Unlimited
  • Free DevHours
  • Proactive consulting

FAQs

    What platforms does this service support?
    • Web (Responsive Website)
    • Mobile (iOS, Android, FireOS)
    • TV (Roku, Apple TV, Android TV, Fire TV, Samsung Tizen App, LG TV App, VEWD TV App)
    • Casting (Chromecast, Air Play)
    • Gaming Console (XBOX)
  • Who are the main user groups of this service?
  • Video Content Owners like Broadcasters (TV Channels), Production Houses (TV and Film / Movie), Short Film and Independent Film Makers, Documentary Film Makers, Conferences Service Providers, Events Companies, Gym and Fitness Video Trainers, Yoga Studio Video Trainers, Life Coaches, Corporate Trainers and Speakers, E-Learning based on Video Offering.

  • What is this service generally used for?
  • Launching a fully managed Multi-Screen Video on Demand / Video Streaming Service like Netflix or Hulu. It can also be used to stream videos live through Muvi Studio's HLS feed based Live Streaming Service.

  • Does this service integrate with any other apps?
  • Yes, full API support is there to integrate with any leading app or service.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
Halfmoon
Employees:
201-500
Likes:
Followers:
2.72k

Vendor Information

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
Followers:

Other

Who uses Muvi
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, English, French, Spanish, Chinese
Regional Restrictions:
Global

Other

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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