Compare Muvi vs LiveChat

You May Also Like

Featured products that are similar to the ones you selected below.

Linx
 (13)
Low-code Development Software
Visit Website
View Listing View Listing

Crozscore

88%
what is this?
interest falling

Crozscore

91%
what is this?
interest falling
Muvi screenshot LiveChat screenshot view 3 more

About Muvi

Muvi is an end-to-end Multi-screen OTT Platform that enables content owners to launch their own branded Video/Audio Streaming Platform Instantly! Muvi includes IT Infrastructure, hosting, CDN, content management, transcoding, DRM, online video player, website and apps for mobile and TV.
Muvi comes to content owners with ZERO CapEx Cost and a deployable timeframe of a just a couple of minutes.

Muvi takes care of everything from Cloud Based Servers, Hosting, Unlimited Storage, Database Management, Server Side Security and Firewall, Bandwidth Management, Dynamic Scaleability of Infrastructure, CDN, HTML5 Video Player, DRM, Encoding, Transcoding and Encryption to Website, Mobile Apps and Apps for Smart TVs! Muvi is an ISO 27001:2013 certified company.

About LiveChat

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Summary

  • TV Everywhere Ready - Website, Mobile Apps, Media Boxes, Smart TVs

  • HTML5 Player

  • Geo Blocking

  • Support Various Revenue Models - SVOD, TVOD, AVOD and Hybrid

  • End-to-End Platform

  • Fully Managed

Summary

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Pricing

  • Starting from: $399.00/month
  • Credit card required: No
  • All Plans Include:
    * Unlimited transcoding, content, subscribers and views
    * World’s most comprehensive Video/Audio CMS
    * 24x7x365 Support
    * No contract. Cancel anytime
    * No setup/configuration time/fee

    Add-ons:
    * Alie Recommendation Engine
    * Content Partner Portal
    * Policy Engine
    * Credits
    * UGC

    Start 14-Days Free Trial Now (No Credit Card Required)

Muvi Standard

$399.00
/month
Included in plan:
  • Content, Encoding & Users - Unlimited
  • Support - Email, Ticketing System
  • Number of administrators - 2
  • Concurrent Users - 2000

Muvi Professional

$1,499.00
/month
Included in plan:
  • All Features of Muvi Standard +
  • Alie Recommendation Engine
  • DRM Included
  • Number of administrators - 5
  • Email, Ticketing System with Higher SLA

Muvi Enterprise

$3,900.00
/month
Included in plan:
  • All Features of Muvi Professional +
  • Dedicated Server
  • Dedicated Hosting Server in your region with auto-scaling
  • Number of administrators - 10
  • Enterprise Support - Email, Ticketing System, Phone, Weekly Meetings, Dedicated Account Manager
  • Monthly Stress test and security test

Muvi Ultimate

$8,900.00
/month
Included in plan:
  • All Features of Muvi Enterprise +
  • Concurrent Users - Unlimited
  • API - Unlimited
  • Number of administrators - Unlimited
  • Free DevHours
  • Proactive consulting

Pricing

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 14-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs

    What platforms does this service support?
    • Web (Responsive Website)
    • Mobile (iOS, Android, FireOS)
    • TV (Roku, Apple TV, Android TV, Fire TV, Samsung Tizen App, LG TV App, VEWD TV App)
    • Casting (Chromecast, Air Play)
    • Gaming Console (XBOX)
  • Who are the main user groups of this service?
  • Video Content Owners like Broadcasters (TV Channels), Production Houses (TV and Film / Movie), Short Film and Independent Film Makers, Documentary Film Makers, Conferences Service Providers, Events Companies, Gym and Fitness Video Trainers, Yoga Studio Video Trainers, Life Coaches, Corporate Trainers and Speakers, E-Learning based on Video Offering.

  • What is this service generally used for?
  • Launching a fully managed Multi-Screen Video on Demand / Video Streaming Service like Netflix or Hulu. It can also be used to stream videos live through Muvi Studio's HLS feed based Live Streaming Service.

  • Does this service integrate with any other apps?
  • Yes, full API support is there to integrate with any leading app or service.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

Vendor Information

Founded:
-
Based in:
Halfmoon
Employees:
201-500
Likes:
Followers:
2.71k

Vendor Information

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:

Other

Who uses Muvi
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, English, French, Spanish, Chinese
Regional Restrictions:
Global

Other

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Add Software Products to Compare

Back to top