Compare Muvi vs LiveChat vs Convertize

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Crozscore:

81%
what is this?
38%
interest rising

Crozscore:

92%
what is this?
91%
53%
no significant changes

Crozscore:

67%
what is this?
90%
24%
interest falling
Muvi screenshot view 1 more LiveChat screenshot view 2 more Convertize screenshot

Software Description:

Muvi is an end-to-end Multi-screen OTT Platform that enables content owners to launch their own branded Video/Audio Streaming Platform Instantly! Muvi includes IT Infrastructure, hosting, CDN, content management, transcoding, DRM, online video player, website and apps for mobile and TV.
Muvi comes to content owners with ZERO CapEx Cost and a deployable timeframe of a just a couple of minutes.

Muvi takes care of everything from Cloud Based Servers, Hosting, Unlimited Storage, Database Management, Server Side Security and Firewall, Bandwidth Management, Dynamic Scaleability of Infrastructure, CDN, HTML5 Video Player, DRM, Encoding, Transcoding and Encryption to Website, Mobile Apps and Apps for Smart TVs!

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

Finally offer a persuasive customer experience. Convertize is an optimisation platform based on consumer psychology, enabling you to sell more, faster. Convertize key features are:

  • Predictive notifications
  • Personalisation
  • A/B Testing
  • Split Testing

Convertize gives you access to 250 proven marketing tactics used by Amazon, Booking.com and other leading eCommerce websites. Convertize lets you apply these tactics to your website in just a few clicks, with no need for coding!

Features:

  • 2-Factor Authentication
  • Password & Access Management
  • Data Import
  • Multi-User
  • Email Integration
  • Notifications
  • Google Apps Integration
  • API

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • Audience Targeting
  • External Integrations
  • Conversion Tracking
  • Multi-Site
  • A/B Testing
  • Data Visualization
  • Dashboard
  • Notifications
  • Referral Tracking
  • Multi-User

Summary:

  • TV Everywhere Ready - Website, Mobile Apps, Media Boxes, Smart TVs

  • HTML5 Player

  • Geo Blocking

  • Support Various Revenue Models - SVOD, TVOD, AVOD and Hybrid

  • End-to-End Platform

  • Fully Managed

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $199.00/month
  • Credit card required: No
  • $399/month for Platform + Website, Apps And Other Add-On Billed Separately

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FREE

Free
Included in plan:
  • 30 000 visitors per month
  • SmartPlugins™
  • Predictive notifications
  • Personalization
  • A/B Testing

Starter

$9.00
1 user(s) / month
Included in plan:
  • 50 000 visitors per month
  • SmartPlugins™
  • Predictive notifications
  • Personalization
  • A/B Testing

Team

$59.00
1 user(s) / month
Included in plan:
  • 300 000 visitors per month
  • SmartPlugins™
  • Predictive notifications
  • Personalization
  • A/B Testing

Enterprise

$559.00
1 user(s) / month
Included in plan:
  • 5 000 000 visitors per month
  • SmartPlugins™
  • Predictive notifications
  • Personalization
  • A/B Testing

FAQs:

    Who are the main user groups of this service?
  • Video Content Owners like Broadcasters (TV Channels), Production Houses (TV and Film / Movie), Short Film and Independent Film Makers, Documentary Film Makers, Conferences Service Providers, Events Companies, Gym and Fitness Video Trainers, Yoga Studio Video Trainers, Life Coaches, Corporate Trainers and Speakers, E-Learning based on Video Offering.

  • What is this service generally used for?
  • Launching a fully managed Multi-Screen Video on Demand / Video Streaming Service like Netflix or Hulu. It can also be used to stream videos live through Muvi Studio's HLS feed based Live Streaming Service.

  • Does this service integrate with any other apps?
  • Yes, full API support is there to integrate with any leading app or service.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web / Desktop With Responsive Website.
    Chromecast, Android, iOS, Roku Box.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Live chat, online docs

  • What are some applications this service is commonly used in tandem with?
  • Wordpress, Shopify, Meganto, Prestashop

  • What is this service generally used for?
  • Landing page optimisation, PPC campaign optimisation, Conversion rate optimisation

  • Does this service integrate with any other apps?
  • Wordpress, Shopify, Meganto, Prestashop

  • Does this service offer multi-user capability (e.g. teams)?
  • Unlimited users on all plans

  • Who are the main user groups of this service?
  • E-commerce, Saas, Web Agencies.

Publisher:

Founded:
-
Based in:
Halfmoon
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Muvi
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Spanish, French, Chinese, English
Regional Restrictions:
Global

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses Convertize
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, English
Regional Restrictions:
No restrictions.
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