Compare Muvi vs Synthetix vs Cipher

More Information More Information More Information

Crozscore:

81%
what is this?
39%
no significant changes

Crozscore:

55%
what is this?
29%
interest falling

Crozscore:

58%
what is this?
30%
interest falling
Muvi screenshot view 1 more Synthetix screenshot view 3 more Cipher screenshot

Software Description:

Muvi is an end-to-end Multi-screen OTT Platform that enables content owners to launch their own branded Video/Audio Streaming Platform Instantly! Muvi includes IT Infrastructure, hosting, CDN, content management, transcoding, DRM, online video player, website and apps for mobile and TV.
Muvi comes to content owners with ZERO CapEx Cost and a deployable timeframe of a just a couple of minutes.

Muvi takes care of everything from Cloud Based Servers, Hosting, Unlimited Storage, Database Management, Server Side Security and Firewall, Bandwidth Management, Dynamic Scaleability of Infrastructure, CDN, HTML5 Video Player, DRM, Encoding, Transcoding and Encryption to Website, Mobile Apps and Apps for Smart TVs!

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Software Description:

Cipher is compatible with any current infrastructure, regardless of age or level of control sophistication and can can effortlessly connect to any asset to collect production data in real-time.

The use of Edge Processing allows clients to aggregate data at the source, eliminating the 'pay per data tag' approach of the past. As 1 of 29 OPC Certified software solutions for Windows and the 1st ever for Linux, Cipher can offer an elite level of compatibility with all industry devices.

Features:

  • 2-Factor Authentication
  • Password & Access Management
  • Data Import
  • Multi-User
  • Email Integration
  • Notifications
  • Google Apps Integration
  • API

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Features:

  • Big Data
  • Multi-User
  • API
  • Data Mining
  • Analytics
  • Dashboard
  • Multi-Site
  • Notifications
  • Data Import
  • Data Visualization
  • Data Export

Summary:

  • TV Everywhere Ready - Website, Mobile Apps, Media Boxes, Smart TVs

  • HTML5 Player

  • Geo Blocking

  • Support Various Revenue Models - SVOD, TVOD, AVOD and Hybrid

  • End-to-End Platform

  • Fully Managed

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Summary:

  • Non-intrusive Industrial IoT Platoform

Pricing:

  • Starting from: $199.00/month
  • Credit card required: No
  • $399/month for Platform + Website, Apps And Other Add-On Billed Separately

FAQs:

    Who are the main user groups of this service?
  • Video Content Owners like Broadcasters (TV Channels), Production Houses (TV and Film / Movie), Short Film and Independent Film Makers, Documentary Film Makers, Conferences Service Providers, Events Companies, Gym and Fitness Video Trainers, Yoga Studio Video Trainers, Life Coaches, Corporate Trainers and Speakers, E-Learning based on Video Offering.

  • What is this service generally used for?
  • Launching a fully managed Multi-Screen Video on Demand / Video Streaming Service like Netflix or Hulu. It can also be used to stream videos live through Muvi Studio's HLS feed based Live Streaming Service.

  • Does this service integrate with any other apps?
  • Yes, full API support is there to integrate with any leading app or service.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web / Desktop With Responsive Website.
    Chromecast, Android, iOS, Roku Box.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support service is possible.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Analytic apps can live on Cipher's network to run their calculations.

  • What are some applications this service is commonly used in tandem with?
  • Data historians like OSISoft PI.

  • What platforms does this service support?
  • Any current infrastructure.

  • What is this service generally used for?
  • Collecting, analyzing, and storing production data.

  • Who are the main user groups of this service?
  • Any organization in a production environment with a continuous process.

Publisher:

Founded:
-
Based in:
Halfmoon
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Moncton
Employees:
11-50
Likes:
Followers:

Other:

Who uses Muvi
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Chinese, Arabic, French, Spanish
Regional Restrictions:
Global

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Cipher
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Japanese, Chinese, Korean, Swedish, Norwegian, Portuguese, Arabic, Dutch, French, Russian, Spanish
Regional Restrictions:
No restrictions.
Back to top