Compare Moxie vs PushAlert vs Satismeter

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Crozscore:

73%
what is this?
32%
no significant changes

Crozscore:

79%
what is this?
29%
interest falling

Crozscore:

75%
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35%
interest falling
Moxie screenshot view 4 more PushAlert screenshot view 4 more Satismeter screenshot view 3 more

Software Description:

Moxie's main advantage is its ability to anticipate customers' needs by connecting with them and inciting their engagement through the entire digital experience on a variety of devices. It includes Live Chat, Email, Knowledge, and Web Self-Service.

Businesses, mainly eCommerce are now able to build more meaningful and profitable interactions with their customers through a concierge-like experience. The platform provides them the possibility to deliver the best engagement offer through the right channel in order to increase complete customer value.

For eCommerce professionals, the customer journey is one of the essential parts of their service. Moxie Concierge makes it as accessible as possible, using chat, email, web-self-service and other digital channels, all of it integrated into users' websites. The platform connects the three vital modules that let businesses achieve big results: Digital Engagement, Intelligent Decisioning, and Performance Analytics.

Software Description:

PushAlert is a user engagement, retention and marketing automation platform which uses web push to target users with real-time notifications for higher engagement and lead conversions.

Build your marketing list without acquiring emails. Use Audience Creator for behaviour based targeting and dynamic segmentation.

Here are some features to give your website an instant boost:

  • Broader Reach: PushAlert Web Push Notifications work with Chrome, Firefox, Safari and Opera (80%+ market-share) on both desktop and mobile devices.
  • Audience Creator: Target specific subscribers with dynamic segments based on custom parameters.
  • RSS Push and Newsletter: Send automatic notifications whenever a post is published or send top posts of the day.
  • Complete Localization with Multi-lingual Support: Opt-in prompts can be shown in any language and a single notification can be sent in multiple languages.
  • Timezone based scheduling: Schedule notifications based on the timezone of your subscribers.
  • A/B Notification: Create two variants of the same notification and PushAlert’s intelligent algorithm determines which version works best and sends it for better conversion.
  • Segmentation with Advanced Targeting: Personalize notifications by creating custom segments.
  • Advanced Stats: Get to know which notifications are fetching better engagement with real-time click-through rate.
  • Fully featured REST and JS APIs.

PushAlert’s fully automated e-commerce marketing solution:
* Abandoned Cart Notifications: On average, 70% of all carts are abandoned but you can recover these lost sales with automated and personalized abandoned cart notifications.
* In-Stock Notifications: Don’t lose any customers even when a product is out of stock, with back-in-stock notifications.
* Price Drop Notifications: Customers automatically get to know when a product they like is on sale or at a discount with automated Price Drop Notifications.
* Shipment Alerts: Automated real-time notifications with tracking details.

Software Description:

Satismeter collects customer feedback data in form of net promoter score (NPS) from web apps, mobile apps, and email, in order to decrease churn and stimulate organization's growth. The main purpose of this application is to help you gain a better understanding of your customers' needs.

Although this platform comes with a whole range of helpful features, it is still very simple to use, with an intuitive interface and comprehensive dashboard. On the top of that, Statismeter offers various integrations with many frequently used business platforms, so it easily adapts to your already built software framework.

What differentiates Satismeter from its peers is the real-time analysis, providing information about how your customers feel and how their experience has been. This way, users get fresh data and are able to resolve customers' problems before they leave.

Features:

  • Email Integration
  • External Integrations
  • Dashboard
  • Notifications
  • API
  • Data Export
  • Chat
  • Customer Management

Features:

  • Marketing Automation
  • Audience Targeting
  • Conversion Tracking
  • Analytics
  • A/B Testing
  • Multi-User
  • Notifications
  • External Integrations
  • Scheduling
  • Dashboard
  • API

Features:

  • Net Promoter Score
  • Customer Management
  • Dashboard
  • Data Visualization
  • Data Export
  • API
  • External Integrations
  • Notifications
  • Multi-User

Summary:

  • Digital Engagement

  • Intelligent Decisioning

  • Analytics with Answers

  • KBot

  • Live Chat

  • Email

  • Mobile Compatibility

  • Security

Summary:

  • Broader Reach: PushAlert Web Push Notifications work with Chrome, Firefox, Safari, and Opera (80%+ market share) on both desktop and mobile devices.

  • Dynamic Segmentation - Create unlimited segments from your subscribers based on their on-site behavior for pinpoint targeting leading to more conversions.

  • Automated e-Commerce Marketing - Send automated alerts to customers on abandoned carts, price drop on products, in-stock notifications to bring customers back to your store and increase sales.

  • Higher Opt-in: No email address, sign-up forms required. Just a single click and users are subscribed to Push Notifications leading to higher opt-in and better conversions.

  • Build sustainable audience - Convert more than 20% of your website visitors into subscribers, who can be later targeted with personalized notifications and recommendations.

  • Get 5X higher CTR than email - Push notifications offer more than 20% CTR, generating more return traffic.

  • Engage Mobile Users without App - Send push notifications to visitors of your website on mobile devices without any app.

  • Engage with customers even when they are off-site: Web Push notifications are delivered even when users are not on-site, meaning you can engage with customers even after they have left your website and bring them back in.

  • A/B Notification: Create two variants of the same notification and PushAlert’s intelligent algorithm determines which version works best and sends it for better conversion.

  • RSS Push and Newsletter: Send automatic notifications whenever a post is published or send top posts of the day.

Summary:

  • Notifications

  • Remote Access

  • Integrated Survey

  • Translations

  • Collaboration

  • Real-Time Analytics

  • Survey Customization

  • Based on Net Promoter Score

  • Install SatisMeter On Any App or Website

  • Customer Feedback

Basic

$12.00
for 3000 subscribers/per month
Included in plan:
  • Send Unlimited Notifications
  • HTTP + HTTPS Support
  • Mobile + Desktop
  • Branded HTTPS Sub-domain
  • Unlimited Custom Segments
  • Rest API Calls - 1,000 per Month
  • Detailed Analytics
  • Schedule Push
  • Auto Segmentation - Location, Device, OS
  • Subscriber Churn Analysis
  • Custom (Sub)domain Integration
  • Push via Email
  • Rest API Calls - 30,000 per Month
  • Email Support

Premium

$39.00
for 5000 subscribers/per month
Included in plan:
  • All Basic Plan Features
  • 3 Websites
  • Audience Creator
  • A/B Testing
  • Timezone Based Scheduling
  • Automated RSS to Push and Newsletter
  • Pro Analytics including Geo-Location
  • Custom Branding
  • Rest API Calls - 100,000 per Month
  • Priority Email Support

Platinum

$99.00
for 10000 subscribers/per month
Included in plan:
  • All Premium Plan Features
  • 5 Websites
  • Complete Localization with Multi-language Notifications
  • Dedicated Integration Engineer
  • Advanced Automated RSS to Push
  • Rest API Calls - 500,000 per Month
  • Priority Email Support

Startup

$49.00
Monthly Subscription
Included in plan:
  • Up to 300 Monthly Responses
  • Optimal for 3,000 Active Users

Growth

$99.00
Monthly Subscription
Included in plan:
  • Up to 1,000 Monthly Responses
  • Optimal for 10,000 Active Users

Business

$299.00
Monthly Subscription
Included in plan:
  • Up to 10,000 Monthly Responses
  • Optimal for 100,000 Active Users

FAQs:

    Who are the main user groups of this service?
  • Main users of Moxie are small and medum-sized eCommerce businesses.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Web-based

  • Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • This service is generally used for digital customer engagement.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, VirtuOz, Facebook Messenger, Skype, Sharepoint, IBM’s Tealeaf, Microsoft Dynamics, Glance, Nuance.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Complete integration guides are provided in the documentation section along with code examples of API endpoints. Integration as well as customer support is provided over both email and live chat.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, team support is available on PushAlert with restrictive persmission support.

  • Does this service offer an API?
  • PushAlert provides fully featured REST and JS APIs to customize the service based on the customer's requirement.

  • What platforms does this service support?
  • HTTP and HTTPS Websites
    WordPress
    WooCommerce
    BigCommerce
    Shopify
    PrestaShop
    Joomla
    Magento
    .Net Web Apps

  • What is this service generally used for?
  • PushAlert is used for sending web push notifications in real time to subscribers. Browser push notifications are small messages that can be sent to both desktop and mobile devices even when the subscriber is off-site or the browser is closed.

    Apart from just sending push notifications, PushAlert also provides:
    Automated dynamic Segmentation with Audience Creator to clearly define the target audience and get better conversions.
    Advanced analytics to see the performance of your campaigns.
    Complete multilingual support with timezone based scheduling.
    RSS Automation for sending notifications.
    Ecommerce Automation with abandoned cart recovery, in-stock notifications, price drop alerts and shipment notifications.
    A/B Testing, Localization, Subscriber Churn Analysis and a lot more.

  • Who are the main user groups of this service?
  • PushAlert is ideally suited for websites that want to retain users, increase engagement. This includes e-commerce portals, media and publishing, financial services, travel, healthcare, entertainment.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Email Support, Help Center.

  • Does this service integrate with any other apps?
  • Integrations available: Geckoboard, Intercom, Slack, Segment, Webhooks, SalesMachine, MailChimp, Customer.io, Mixpanel, Zapier.

  • What are some applications this service is commonly used in tandem with?
  • Satismeter is commonly used in tandem with Slack and Intercom.

  • What platforms does this service support?
  • Web-based, Windows, MacOS, iOS.

  • Who are the main user groups of this service?
  • Users of Satismeter are mobile and web app owners, developers, growth hackers, and marketers.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capacity offered.

  • What is this service generally used for?
  • This service is generally used as an in-app customer feedback platform.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
149
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
154
Followers:
763

Other:

Who uses Moxie
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses PushAlert
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses Satismeter
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
Spanish, Chinese, Japanese, German, English
Regional Restrictions:
No restrictions.
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