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About Mouseflow

Improve lead generation, conversion rate, customer value, and marketing ROI by making confident UX optimizations informed by Mouseflow. With the website behavior analytics ecosystem at your (and your whole team's) fingertips, you can:

  • Watch actual user session recordings
  • Visualize user behavior with six types of heatmaps
  • Pinpoint your most costly user frustrations with Friction Score
  • Track, measure, and compare on-site user journeys
  • Reduce form abandonment
  • Easily get real user feedback from custom segments
  • Filter, tag, and segment to drill down for any purpose
  • Track 100% of your traffic on every page, right from the start *Look back up to a year - rich data insights without the wait

Install in minutes with dozens of leading software integrations.

About Heap

Heap is a solution developed primarily for medium and enterprise businesses that need to measure users' action on a web or mobile app. It automatically captures every customer touchpoint, like clicks, taps, swipes, and page views.

Right after installation, Heap starts gathering every user action automatically. It offers a very powerful analysis feature, that captures every visitor's interaction with the website, literally getting every clicks. This way, website and mobile apps owners get real-time data that can be used for better understanding of user flow and dropoff.

There are custom properties that can be attributed to visitors, repeated across sessions, so visitors can be tagged with email addresses, total revenue, payment plans. You can search for a specific visitor, to analyze their historical actions, and assign them to a specific tag. This way, you can measure conversion and set funnel filters.

About Lucky Orange

Every plan includes a free, 7-day trial with access to all features.

Dynamic Heatmaps
Navigate through your store just like a visitor and watch as clicks, moves and scrolls are immediately populated on every element, drop-down, pop-up and hover-over menu. Isolate certain devices, traffic sources and visitors to identify potential pain points and problem areas.

Visitor Recordings
Like a DVR for your website, visitor recordings let you play "videos" of your visitors as they moved through your website. See where they clicked and moved from homepage to checkout. Create conversion funnels to quickly navigate to recordings where visitors are leaving your site at key points.

Live Chat
Stop visitors before they leave your website. Respond to visitor questions and "co-browse" with visitors to point to the areas on their screens to lead them to the right product. Use time-based chat triggers to ask visitors for help if they’re lingering on a page for too long.

Polls & Surveys
Create pop-up poll questions for a specific page on your store or just for targeted visitors, such as those coming from Facebook. Common questions include, “What stopped you from making a purchase today?” or “Would you like to be contacted for a free estimate?” Recordings are linked to responses for further insight.

Form Analytics
Learn what fields on your forms are taking too long to finish, repeated, or cause the most abandonment. Fix these issues to decrease cart abandonment and grow sales.

Features

  • A/B Testing
  • Analytics
  • API
  • Big Data
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Link Tracking
  • Multi-User
  • Notifications
  • Referral Tracking
  • SEO

Features

  • A/B Testing
  • Analytics
  • API
  • Big Data
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Link Tracking
  • Multi-User
  • Notifications
  • Referral Tracking
  • SEO

Features

  • A/B Testing
  • Analytics
  • API
  • Big Data
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Link Tracking
  • Multi-User
  • Notifications
  • Referral Tracking
  • SEO

Summary

  • Securely, anonymously track users on your website to see how they behave

  • Review session recordings and full-funnel replays

  • Make UX and other web optimizations confidently informed by actual users

  • Understand what users read and click (or hover, double-click, rage click)

  • Use scroll-depth and attention heatmaps to optimize content placement

  • Drive better ROI on marketing, ad, lead gen, sales, and other business development efforts

  • Capture user feedback for market research, customer support, FAQs, and more

  • Dive into UX bugs and frustrations to identify context and root causes

  • Add essential visual evidence to enable better collaboration and handoff

Summary

  • Data Capture

  • Custom User Property Assignment

  • Custom Event Tracking

  • Real-Time Insights

  • Direct Data Access

  • Event Visualizer

  • Conversion Funnel Creation

  • Retention Reporting

  • Retroactive Stats

  • User-Level Activity Streams

Summary

    No key features associated with this application.

Pricing

Free Forever

Free
Included in plan:
  • 500 recordings / month
  • Unlimited pageviews
  • Unlimited users
  • Unlimited heatmaps
  • Unlimited events
  • 1 website
  • 1 month of storage

Starter

$29.00
$24 /month when paid annually
Included in plan:
  • 5,000 recordings / month
  • Unlimited pageviews
  • Unlimited users
  • Unlimited heatmaps
  • Unlimited events
  • 1 website
  • 3 months of storage

Growth

$99.00
$79 /month when paid annually
Included in plan:
  • 15,000 recordings / month
  • Unlimited pageviews
  • Unlimited users
  • Unlimited heatmaps
  • Unlimited events
  • 3 websites
  • 6 months of storage

Business

$199.00
$159 /month when paid annually
Included in plan:
  • 50,000 recordings / month
  • Unlimited pageviews
  • Unlimited users
  • Unlimited heatmaps
  • Unlimited events
  • 10 websites
  • 12 months of storage

Pro

$399.00
$299 /month when paid annually
Included in plan:
  • 150,000 recordings / month
  • Unlimited pageviews
  • Unlimited users
  • Unlimited heatmaps
  • Unlimited events
  • 20 websites
  • 6 months of storage
  • 12 months of storage

Pricing

Basic

Free
Included in plan:
  • Every Analysis Feature
  • 5,000 Sessions per Month
  • Email Support
  • 3 Month Data Retention

Pricing

Starter

$10.00
2 user(s) / month
Included in plan:
  • Monthly Pageviews 25,000 Shared Across Sites 1 Site 2 Operators Unlimited Recordings Rolling 30 Days Unlimited Heat Map Data Rolling 30 Days

Small Business

$20.00
4 user(s) / month
Included in plan:
  • Monthly Pageviews 60,000 Shared Across Sites 3 Sites 4 Operators Unlimited Recordings Rolling 30 Days Unlimited Heat Map Data Rolling 30 Days

Medium

$50.00
10 user(s) / month
Included in plan:
  • Monthly Pageviews 200,000 Shared Across Sites 8 Sites 10 Operators Unlimited Recordings Rolling 30 Days Unlimited Heat Map Data Rolling 30 Days

Large

$100.00
20 user(s) / month
Included in plan:
  • Monthly Pageviews 500,000 Shared Across Sites 16 Sites 20 Operators Unlimited Recordings Rolling 30 Days Unlimited Heat Map Data Rolling 30 Days

FAQs

    What is this service generally used for?
  • Understanding how users on your website behave, engage, and journey. Identifying opportunities for confident customer experience (CX) optimizations on your domain and beyond.

  • Does this service offer guides, tutorials and or customer support?
  • Yes - visit our training center or reach out to our super helpful support team.

  • Who are the main user groups of this service?
  • Marketing, analytics, UX, product, conversion rate optimization (CRO), ecommerce, and growth teams.

  • What platforms does this service support?
  • Mouseflow can be installed on your website manually or via 30+ software integrations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - one account can have unlimited users.

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Adobe Analytics, Shopify, Hubspot, WordPress, Drupal, Unbounce, Optimizely, Zendesk, Google Tag Manager, and more.

  • Does this service offer an API?
  • Build your own integration: You get full control of your data with our powerful REST API.

  • Does this service integrate with any other apps?
  • Integrations with 30+ leading marketing, ecommerce, analytics, CMS, customer service, & tagging platforms. including Google Analytics, Adobe Analytics, Shopify, Hubspot, WordPress, Drupal, Unbounce, Optimizely, Zendesk, Google Tag Manager, and more.

FAQs

    What platforms does this service support?
  • This is a web-based software, with native iOS app offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Users of Heap are companies who find data should drive decision-making, from the smallest startups to companies like Zendesk, Macy's, and Slack.

  • What is this service generally used for?
  • Heap is a web and mobile analytics platform.

  • Does this service offer guides, tutorials and or customer support?
  • Heap offers FAQs, Knowledge Base, Online Support, Email Support, Phone Support.

  • Does this service integrate with any other apps?
  • Integrations: Chartio, Clearlogin, Segment, Flamory, GitHub, Optimizely, Chameleon, Instapage.

  • Does this service offer an API?
  • There are two primary APIs for enriching user data in Heap: the identify API and the addUserProperties API.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, our app can have multiple operators depending on plan type

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer help documentation, on-boarding calls and ongoing customer support.

  • Who are the main user groups of this service?
  • Business owners, marketing professionals, UX designers, developers.

  • Does this service integrate with any other apps?
  • Shopify, BigCommerce, HubSpot, Abode, 3DCart, Big Cartel,Blogger, Custom Data, Drupal, Ecwid, Google Analytics, Tag Manager, Instapage, Joomla, Magento, Neto, Optimizely, PrestaShop, SquareSpace, Weebly, Wix, WordPress

  • What is this service generally used for?
  • Conversion rate optimization.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
11.6k

Other

Who uses Mouseflow
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, French, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Heap
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Lucky Orange
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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