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Mopinion screenshot view 3 more Emojics screenshot view 1 more piHappiness screenshot

About Mopinion

In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need.

At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across all digital touchpoints (web, mobile, email).

Mopinion empowers its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.

  • Customisable feedback forms
  • Real-time statistics
  • API integrations
  • Various CX metrics
  • Text analytics
  • Advanced reporting capabilities
  • Fully Customisable Dashboard Grid
  • Feedback Translations (Enterprise package only)

  • NEW! Conersational Feedback - a combination of chat technology with the simplicity of our feedback form builder which allows you to build two-way conversations.

About Emojics

Emojics is a powerful tool to collect, analyze and store sentiment interaction of users, thanks to emojis. Emojis are a ubiquitous medium for expressing how we feel. They’re the perfect language for companies to capture user feedback without being intrusive.

How often do you enjoy telling a website what you’re thinking? Emojics makes giving feedback fun for users - and useful for companies.

About piHappiness

piHappiness is a comprehensive real-time customer feedback app and survey platform and measures customer satisfaction. The software uses multiple metrics like emoticons, NPS scores, feedback categories and reasons, single and multiple questionnaires and open text using tablets, iPads, online surveys to capture customer satisfaction. With customized reports and dashboards, access real-time feedback, analyze and act swiftly to resolve issues instantly and efficiently.

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Summary

  • Collect online feedback and turn it into useful insights Feedback analytics software for websites, mobile apps and email

  • Target your slide-in surveys and web notifications precisely

  • Collect feedback with screenshots to understand what users want

  • Embed your feedback forms in-page to optimise funnels and content

  • Use email feedback to improve your email marketing campaigns

  • Easily collect in-app feedback using our mobile SDK

  • Customisable Net Promoter and CX survey campaigns across all digital channels

  • Take full control of your feedback data visualisations and analyses

  • Our native text analysis technology helps you explore huge amounts of data

  • Collaborate & Engage - We bring you from insights to action

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Growth

$229.00
20 user(s) / month
Included in plan:
  • 1 Digital Channel
  • Website: 2.000.000 (Page views / month)
  • Email: 200.000 (Email / month)
  • 1 Dashboard
  • 1 SDK Domain
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Email Support
  • Data Processing Agreement

Turbo Growth

$579.00
20 user(s) / month
Included in plan:
  • 1 Digital Channel
  • Website: 8.000.000 (Page views / month)
  • Email: 1.000.000 (Email / month)
  • In-App: 400.000 (Users / month)
  • 1 Dashboard
  • 1 SDK Domain
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Email Support
  • Data Processing Agreement

Enterprise


Tailored Plan
Included in plan:
  • Unlimited Digital Channels
  • Website: Unlimited (Page views / month)
  • Email: Unlimited (Email / month)
  • In-App: Unlimited (Users / month)
  • Unlimited Dashboards
  • Unlimited SDK Domains
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • 20+ Users
  • Email Support
  • Data Processing Agreement
  • Dedicated Success Manager
  • Regular Team Consultations
  • Onboarding Sessions
  • Bespoke Training Services
  • Service Level Agreement
  • Single Sing-On
  • Dedicated Domain & Storage

Pricing

Basic

$49.99
1 user(s) / month
Included in plan:
  • Companies (Max 1)
  • Locations(Max 1)
  • Smileys
  • Categories (Reasons)
  • Open Text Question
  • Email Notifications ( 10,000 Per Subscription)
  • Real time fusion charts
  • Custom Demographics
  • Response based Questionnaire
  • Promotional Video
  • Feedback Questionnaire
  • Download Reports
  • Web Reports
  • eMail Support

Premium

$99.99
2 user(s) / month
Included in plan:
  • Companies (Max 2)
  • Locations(Max 10)
  • Smileys
  • Net Business Promoter Score
  • Categories (Reasons)
  • Open Text Question
  • Email Notifications (100,000 Per Subscription)
  • Real time fusion charts
  • Custom Demographics
  • Response based Questionnaire
  • Promotional Video
  • Custom Intro Screen
  • Question with sub-questions
  • Feedback Questionnaire
  • Customer Participation Confirmation
  • Download Reports
  • Web Reports
  • eMail Support
  • Offline tablet survey

Premimu +

$149.99
10 user(s) / month
Included in plan:
  • Companies (Max 10)
  • Locations(Max 100)
  • Smileys
  • Net Business Promoter Score
  • Categories (Reasons)
  • Open Text Question
  • Email Notifications (500,0000 Per Subscription)
  • Real time fusion charts
  • Consulting *
  • Premium Support
  • Custom Demographics
  • Online Survey Link
  • Survey Links by SMS *
  • Implementation *
  • Happiness Program Management *
  • Response based Questionnaire
  • Promotional Video
  • Branding Filler
  • Custom Intro Screen
  • Question with sub-questions
  • Multi Category Selection
  • Feedback Questionnaire
  • Customer Participation Confirmation
  • Download Reports
  • Web Reports
  • Offline tablet survey
  • Survey by QR Code

Corpoate


100 user(s) / month
Included in plan:
  • Companies (Max 100)
  • Locations(Max 1000)
  • Smileys
  • Net Business Promoter Score
  • Categories (Reasons)
  • Open Text Question
  • Customer Demographics
  • Email Notifications ( 1,000,000 Per Subscription)
  • Real time fusion charts
  • Consulting *
  • Premium Support
  • Custom Demographics
  • Online Survey Link
  • Survey Links by SMS *
  • Implementation *
  • Happiness Program Management *
  • Response based Questionnaire
  • Promotional Video
  • Group Live Dashboard
  • Branding Filler
  • Custom Intro Screen
  • Question with sub-questions
  • Multi Category Selection
  • Feedback Questionnaire
  • Customer Participation Confirmation
  • Download Reports
  • Web Reports
  • Multilingual Survey
  • eMail Support
  • Offline Tablet Survey
  • Survey by QR Code

FAQs

    What is this service generally used for?
  • Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email).

  • Who are the main user groups of this service?
  • Start-ups, SME's and multinational enterprises that provide online services or sales via their online channels.

    Many organizations choose Mopinion because they want more than just a feedback collection or survey tool; they want to make sense of feedback data with the most innovative and flexible feedback analysis software on the market.

    Join some of the most forward-thinking digital teams from companies such as Arcadia, TSB Bank, Walmart, Hotels.com, Siemens, Ahold, Mediacorp Ltd and many more.

    A snap of market leaders who trust Mopinion:
    Arcadia, Ahold, Decathlon, Efteling, Greetz, Hotels.com, Kia, KLM, KPN, Mediacorp, Siemens, TSB Bank, TomTom, TUI, Walmart, and more...

  • Does this service offer multi-user capability (e.g. teams)?
  • Mopinion makes it possible to deliver a great digital experience by systematically engaging everyone: your customers, your team, and your leadership.

    With proactive email alerts, we notify you anything important as possible. The feedback flow goes through your company, making sure it's delivered from point A to point B. Track actions, write notes, set reminders and visualize progress. We make it possible for you and your team to act on the feedback you receive.

  • Does this service offer an API?
  • Mopinion offers data API with a detailed guide on how to access the data related to your customer's feedback. Mopinion is a real-time onsite user feedback system for analysis of customer experience of your web applications.

  • Does this service integrate with any other apps?
  • Mopinion makes it possible to integrate your Project Management tools. E.g. to import tasks for your team members can directly go into apps like Jira, Slack, Trello, Asana, WordPress, Magento, Optimizely, Google, and many more...

  • Does this service offer guides, tutorials and or customer support?
  • Mopinion offers service in many ways. Including customer support, guides, and other useful resources.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • In piHappiness, with APIs and Webhooks, you can connect the platform to other tools and apps.

  • What is this service generally used for?
  • It is a valuable tool for customer-centric businesses.to capture customer feedback and offers a measure of customer satisfaction. The feedback software accounts for a seamless and flawless capture of customer feedback. piHappiness has a range of applications that include:

    Collecting and Building Feedbacks and Surveys

    piHappiness survey builder assists in building beautiful and customized surveys.

    Multi-channel feedback: Captures customer feedback via multiple modes including Android Tablets, iPads, Automated Kiosks, and Web.

    Multi-lingual feedback: The feedback software supports more than 90+ languages and enables the customer to give feedback in their desired language.

    Customizable Reports and Robust analytics

    piHappiness offers customizable reports and allows to view reports in multiple forms for easy interpretation of data. Receive real-time customer feedback round the clock for a whole year. Schedule to receive daily, weekly and monthly feedback reports delivered to your inbox and keep track of customer feedback round the clock.

    Robust analytics helps gain critical insights offering comprehensive customer experience and satisfaction.

    Drill-down Reports and Resolves Issues

    Analyze data focus on areas that warrant improvement based on customer feedback. Act swiftly and resolve the issues efficiently to improve customers delight.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, piHappiness offers Multi-User Capability and Team Management.

  • What platforms does this service support?
  • piHappiness - Customer Feedback App supports multiple platforms including

    • Google Play
    • App Store
    • Desktop / Web
  • Who are the main user groups of this service?
  • The main user groups of piHappiness - Customer Feedback App & Software include

    • Education
    • Healthcare
    • Retail
    • Events and Expo’s
    • Restaurants
    • Hotels & Leisure
    • Travel & Tourism
    • Entertainment & Amusement Parks
    • Real Estate & Properties
    • Banks & Financial Institutions
    • Insurance
    • Automobile
    • Transport services
  • Does this service offer guides, tutorials and or customer support?
  • Yes, piHappiness Customer Feedback App does offer guides, video and audio tutorials and dedicated customer support 24X7 ensuring quality services round the clock.

  • Does this service integrate with any other apps?
  • In piHappiness, with APIs and Webhooks, you can connect the platform to other tools and apps.

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:
2.49k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
518

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
53

Other

Who uses Mopinion
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Dutch, German, French, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Emojics
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses piHappiness
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Danish, German, French, Hindi, Italian, Japanese, Korean, Norwegian, Portuguese, Romanian, Spanish, Russian, Swedish, Indonesian
Regional Restrictions:
No restrictions.
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