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About Mopinion

In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need.

At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across all digital touchpoints (web, mobile, email).

Mopinion empowers its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.

  • Customisable feedback forms
  • Real-time statistics
  • API integrations
  • Various CX metrics
  • Text analytics
  • Advanced reporting capabilities
  • Fully Customisable Dashboard Grid
  • Feedback Translations (Enterprise package only)

  • NEW! Conersational Feedback - a combination of chat technology with the simplicity of our feedback form builder which allows you to build two-way conversations.

About Emojics

Emojics is a powerful tool to collect, analyze and store sentiment interaction of users, thanks to emojis. Emojis are a ubiquitous medium for expressing how we feel. They’re the perfect language for companies to capture user feedback without being intrusive.

How often do you enjoy telling a website what you’re thinking? Emojics makes giving feedback fun for users - and useful for companies.

About EnjoyHQ

Understand your customers and build better products with confidence. EnjoyHQ is the customer research platform for data-driven product teams.

Get all your customer feedback and user research in one place. Centralize customer feedback, quantify customer requests, and use powerful search capabilities to discover insights and build better products.

Sync data from multiple channels, internal tools, and your database to centralize all customer feedback and user research in one place. Use powerful search functionality designed specifically for customer research, and find insights faster with search recommendations, smart term matching, and tons of filters.

Quantify and Segment Your Feedback
Build segmentation from customer data like user properties to focus on the needs and pain-points of high-value customers. Quickly find users and their metadata to get all of the context you need to have better conversations and make informed decisions. Import your customer data via Integrations, APIs and even spreadsheets!

Work Together
Align multiple teams around your customers, and empower your stakeholders to use data in their product decision making. Share insights with anyone in your organization while protecting sensitive data with user permissions that meet the needs of organizations of any size.

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Summary

  • Collect online feedback and turn it into useful insights Feedback analytics software for websites, mobile apps and email

  • Target your slide-in surveys and web notifications precisely

  • Collect feedback with screenshots to understand what users want

  • Embed your feedback forms in-page to optimise funnels and content

  • Use email feedback to improve your email marketing campaigns

  • Easily collect in-app feedback using our mobile SDK

  • Customisable Net Promoter and CX survey campaigns across all digital channels

  • Take full control of your feedback data visualisations and analyses

  • Our native text analysis technology helps you explore huge amounts of data

  • Collaborate & Engage - We bring you from insights to action

Summary

    No key features associated with this application.

Summary

  • Native Integrations

  • Customer Segmentation

  • Data Visualizations

  • Research Projects

  • Spreadsheets, Word Docs and Video Uploads

  • Automatic Translations

  • Automation Rules

  • Tags and Users Property Manager

  • User Management

  • Import and Export APIs

Pricing

Growth

$229.00
20 user(s) / month
Included in plan:
  • 1 Digital Channel
  • Website: 2.000.000 (Page views / month)
  • Email: 200.000 (Email / month)
  • 1 Dashboard
  • 1 SDK Domain
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Email Support
  • Data Processing Agreement

Turbo Growth

$579.00
20 user(s) / month
Included in plan:
  • 1 Digital Channel
  • Website: 8.000.000 (Page views / month)
  • Email: 1.000.000 (Email / month)
  • In-App: 400.000 (Users / month)
  • 1 Dashboard
  • 1 SDK Domain
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Email Support
  • Data Processing Agreement

Enterprise


Tailored Plan
Included in plan:
  • Unlimited Digital Channels
  • Website: Unlimited (Page views / month)
  • Email: Unlimited (Email / month)
  • In-App: Unlimited (Users / month)
  • Unlimited Dashboards
  • Unlimited SDK Domains
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • 20+ Users
  • Email Support
  • Data Processing Agreement
  • Dedicated Success Manager
  • Regular Team Consultations
  • Onboarding Sessions
  • Bespoke Training Services
  • Service Level Agreement
  • Single Sing-On
  • Dedicated Domain & Storage

FAQs

    What is this service generally used for?
  • Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email).

  • Who are the main user groups of this service?
  • Start-ups, SME's and multinational enterprises that provide online services or sales via their online channels.

    Many organizations choose Mopinion because they want more than just a feedback collection or survey tool; they want to make sense of feedback data with the most innovative and flexible feedback analysis software on the market.

    Join some of the most forward-thinking digital teams from companies such as Arcadia, TSB Bank, Walmart, Hotels.com, Siemens, Ahold, Mediacorp Ltd and many more.

    A snap of market leaders who trust Mopinion:
    Arcadia, Ahold, Decathlon, Efteling, Greetz, Hotels.com, Kia, KLM, KPN, Mediacorp, Siemens, TSB Bank, TomTom, TUI, Walmart, and more...

  • Does this service offer multi-user capability (e.g. teams)?
  • Mopinion makes it possible to deliver a great digital experience by systematically engaging everyone: your customers, your team, and your leadership.

    With proactive email alerts, we notify you anything important as possible. The feedback flow goes through your company, making sure it's delivered from point A to point B. Track actions, write notes, set reminders and visualize progress. We make it possible for you and your team to act on the feedback you receive.

  • Does this service offer an API?
  • Mopinion offers data API with a detailed guide on how to access the data related to your customer's feedback. Mopinion is a real-time onsite user feedback system for analysis of customer experience of your web applications.

  • Does this service integrate with any other apps?
  • Mopinion makes it possible to integrate your Project Management tools. E.g. to import tasks for your team members can directly go into apps like Jira, Slack, Trello, Asana, WordPress, Magento, Optimizely, Google, and many more...

  • Does this service offer guides, tutorials and or customer support?
  • Mopinion offers service in many ways. Including customer support, guides, and other useful resources.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
    • Slack
    • Trello
    • Zendesk
    • Jira
    • Intercom
    • Drift
    • AppStore
    • PlayStore
    • Email
    • Jira Service Desk
    • Satismeter
    • Promoter
    • Delighted
    • Wootric
    • Typeform
    • Zapier
    • Salesforce
    • Twitter
    • Trustpilot
    • Ask Nicely
    • Help Scout
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
    • Customer Feedback Management
    • User Research Repository
  • Who are the main user groups of this service?
    • Data-driven senior product leaders
    • Research Operations and UX leaders
  • Does this service offer guides, tutorials and or customer support?
  • 24/7 customer support and VIP onboarding.

  • Does this service offer an API?
  • Import and export APIs.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.49k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
518

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.68k

Other

Who uses Mopinion
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Dutch, German, French, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Emojics
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses EnjoyHQ
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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