User feedback software for websites and mobile apps.
Fully understand why your users do what they do. With Mopinion you can easily collect and analyze user feedback on your website and mobile apps. Drive strategy, improve online channels and empower digital teams with faster and better decision making based on the Voice of the Customer.
Our user feedback product at a glance:
Collect user feedback: Capture feedback in real-time with our intuitive feedback forms and advanced triggering rules.
Visualize and analyze: Comprehensive visualization and analysis of open text and scores. Explore the story behind your feedback data.
Improve and engage: Discuss feedback with your team, assign automated exports, create reports and enable proactive communication.
Net Promoter Score
Google Apps Integration
Collect online feedback and turn it into useful insights Feedback analytics software for websites and mobile apps
Start-ups, SME's and multinational enterprises that provide online services or sales via their online channels.
Many organizations choose Mopinion because they want more than just a feedback collection or survey tool; they want to make sense of feedback data with the most innovative and flexible feedback analysis software on the market.
A snap of market leaders who trust Mopinion:
Ahold, AXA Belgium, BMW, de Bijenkorf, Daily Mail, Decathlon, Efteling, Greetz, Halfords, HEMA, Kia, KPN, TomTom, TUI, and more...
What is this service generally used for?
To collect feedback from your websites or mobile apps with fully customizable dashboards and analytics reports and to improve the online user experience by collaborating your digital marketing, sales and service teams.
Does this service offer multi-user capability (e.g. teams)?
Mopinion makes it possible to deliver a great digital experience by systematically engaging everyone: your customers, your team, and your leadership.
With proactive email alerts, we notify you anything important as possible. The feedback flow goes through your company, making sure it's delivered from point A to point B. Track actions, write notes, set reminders and visualize progress. We make it possible for you and your team to act on the feedback you receive.
Does this service offer an API?
Mopinion offers data API with a detailed guide on how to access the data related to your customer's feedback. Mopinion is a real-time onsite user feedback system for analysis of customer experience of your web applications.
Does this service integrate with any other apps?
Mopinion makes it possible to integrate your Project Management tools. E.g. to import tasks for your team members can directly go into apps like Trello, Asana, or Slack.
Does this service offer guides, tutorials and or customer support?
Mopinion offers service in many ways. Including customer support, guides, and other useful resources.