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About MoonClerk

MooonClerk is designed to help small and medium sized businesses of all kinds, as well as nonprofits, accept recurring payments online.

MoonClerk three most important features are:

1) Easy Setup - It takes 5 minutes to start accepting payments, there’s no coding required, and we take care of all security issues

2) Flexibility - Allow recurring or one-time payments, gather information from customers, charge fees, set recurring frequency, set the duration of payments, establish the charge date for the credit card, etc.

3) Branding - Choose from pre-designed themes, design custom themes without coding, have complete CSS design control, embed forms on your site, link to forms from anywhere even if you don't have a website, send custom receipts, etc.

About Teamwork Desk

We’ve taken care of the help desk software, so you can take care of your customers. Build organization into your workflow with our customer support helpdesk system.

Make email more collaborative by turning emails into tickets to track, manage, and organize customer interactions from one central hub — making your team more responsive so they can provide a better customer experience.

Teamwork’s Helpdesk Ticketing System gives your team full visibility over all customer communications from one shared place — so nothing gets lost in siloed emails and you can deliver exceptional support at scale.

Features

  • 2-Factor Authentication
  • Accounts Receivable
  • API
  • Balance Sheet
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • P&L
  • Payment Processor
  • Payroll
  • Scheduling
  • Supplier Management
  • Tax Management
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Summary

    No key features associated with this application.

Summary

  • Ticket management

  • Ticket automation

  • Training wheels

  • Canned responses

  • Teamwork integration

Pricing

Basic

$7.00
1 user(s) / month
Included in plan:
  • Pay per agent - fixed cost
  • Unlimited agents
  • Unlimited inboxes
  • Smart inboxes
  • Access, embeddable contact form

Pro

$13.00
1 user(s) / month
Included in plan:
  • Reporting
  • Time tracking
  • Automated triggers
  • Customer portal
  • Add unlimited part-time agents
  • Unlimited inboxes
  • Smart inboxes
  • Access, embeddable contact form

Premium

$25.00
1 user(s) / month
Included in plan:
  • Customer happiness ratings
  • Custom fields
  • Full reporting
  • Companies

FAQs

    What platforms does this service support?
  • MoonClerk is a web based app.

  • What are some applications this service is commonly used in tandem with?
  • MoonClerk integrates with most email marketing providers, Google Analytics, and a wide range of other web-based software applications through Zapier.

  • Does this service integrate with any other apps?
  • MoonClerk integrates with most email marketing providers, Google Analytics, and a wide range of other web-based software applications through Zapier.

  • What is this service generally used for?
  • MoonClerk is generally used by businesses to accept recurring payments. However, MoonClerk also processes one-time payments.

  • Does this service offer an API?
  • MoonClerk does offer an API.

  • Who are the main user groups of this service?
  • MoonClerk works for small and medium sized businesses across all industries.

  • Does this service offer guides, tutorials and or customer support?
  • MoonClerk has a robust online knowledgeable and offers customer support via email, live-chat, and phone upon request.

  • Does this service offer multi-user capability (e.g. teams)?
  • MoonClerk is currently only available for single-user use.

FAQs

    Does this service integrate with any other apps?
  • Yes, see a full list of integrations on our website.

  • Does this service offer guides, tutorials and or customer support?
  • Help Docs - on our website
    Videos - on YouTube, user TeamworkPM
    24/7 email support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - more information on our website.

  • Does this service offer an API?
  • Yes - more information on our website.

  • What platforms does this service support?
  • Web
    iOS
    Android

  • What are some applications this service is commonly used in tandem with?
  • Teamwork Projects
    Teamwork Chat

  • Who are the main user groups of this service?
  • Marketing teams
    Software teams
    Web Design teams
    Agencies
    Startups

  • What is this service generally used for?
  • Managing customer support.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
563

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses MoonClerk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Teamwork Desk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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