Compare MobileIron vs CloudBerry Remote Assistant vs SherpaDesk

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83%
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45%
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83%
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48%
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Crozscore:

81%
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70%
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interest rising
MobileIron screenshot view 5 more CloudBerry Remote Assistant screenshot view 1 more SherpaDesk screenshot view 5 more

Software Description:

MobileIron Enterprise Mobility Management is a mobile-device management solution developed with the intention to advance security and management for mobile apps and devices. IT departments use the MobileIron console to set policies and rules that regulate the behavior of mobile devices and apps. This service helps business owners adopt mobile solutions as their primary IT platform.

With MobileIron, companies get a powerful platform that enhances employee productivity while securing delicate corporate data. It also handles all the technology issues by allowing users to connect with the system by themselves without compromising security. It takes the burden off IT department's shoulders.

Software Description:

CloudBerry Remote Assistant is a Windows software for remote control and desktop sharing. The solution is designed for quick and secure access and control a remote desktop or server computer over the Internet.

Software Description:

We’ll Improve Your Business, Without Disrupting It.
Track Time Across Your Business. Automatically Generate Invoices. Make Smarter Decisions.

Our customer management software allows you and your team to stay connected to your customers whether you are in the field, on the road, or simply don’t feel like firing up your computer. The mobile application makes it easy to manage support tickets, track time, and send invoices from the palm of your hand.

This gives companies the freedom to focus on growing their business, rather than just surviving.

Our tool helps resolve customer issues, accurately track billable and non-billable time, automate invoicing and manage project profitability.

KEY FEATURES
* HelpDesk Ticketing System - manage support tickets
* Communicate through the app in your email via SherpaDesk command codes
* Manage projects
* Attach files to projects and accounts
* Communicate within projects both internally and externally
* Data reporting to measure project profitability
* Maintain company assets
* Manually calculate depreciation of assets
* Manage employees
* Integrates with accounting solutions for automatic billing
* Track time via iPhone, Apple Watch, Desktop, Droid, Chrome Extension or Email
* Apply tracked time to set hourly rates
* Apply tracked time to projects or customers
* Create To-Do Lists

Features:

  • SMS
  • Malware Protection
  • Scheduling
  • Dashboard
  • Notifications
  • File Sharing
  • Anti-Virus
  • Data Visualization
  • File Transfer
  • Data Export
  • API
  • Firewall
  • External Integrations

Features:

  • External Integrations
  • Customer Management
  • Password & Access Management
  • Project Management

Features:

  • Project Management
  • Bug Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Notifications
  • Calendar Management
  • External Integrations
  • Customer Management
  • Dashboard
  • Chat
  • Multi-User
  • Contact Management
  • Data Visualization
  • Email Integration
  • API
  • Data Export
  • Data Import
  • Time Management

Summary:

  • Employee Self-Service Portal

  • Visual Privacy Policy Guidelines

  • Automated Device Setup

  • User Management Controls

  • Access Management Controls

  • Certificate-Based Authentication

  • Data Encryption

  • Email Attachment Encryption

  • Jailbreak Detection

  • Remote Device Wipe

Summary:

  • Remote control and desktop sharing

  • SSL-encrypted connection

  • Text and voice chat

  • Usage of Windows key in scaled mode

  • Bandwidth optimization

  • Display of remote cursor

  • Unattended access

  • Invite users through link

  • Disconnect shutdown behavior

Summary:

  • Complete professional service automation solution

  • Easily track time, manage support issue and monitor project profitability

  • Capture lost billable and non-billable time

  • Easy to use help desk solution built for small to medium size teams

1st Tech Free for Life

Free
Included in plan:
  • 1 technician license and full access to all features

Team

$39.00
user(s) / month
Included in plan:
  • All feature on our website

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Videos, Datasheets, Webinars, FAQs, Email Support, and Phone Support.

  • What platforms does this service support?
  • Deployment: cloud solution and on-premise.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is generally used for Enterprise Mobility Management.

  • Who are the main user groups of this service?
  • Users of MobileIron are SMEs and large enterprises.

  • Does this service integrate with any other apps?
  • Integrations: ServiceNow, Box for EMM, Slack, Splunk, Cisco Identity Services Engine.

  • Does this service offer an API?
  • MobileIron has developed a set of Application Programming Interface (API) libraries allowing both customers and technology partners to leverage information on the mobile deployment from Core.

FAQs:

    What is this service generally used for?
  • The Remote Assistant is built for providing its users a PC remote access along with voice and text chat for communications.

  • Does this service offer an API?
  • Remote Assistant is a freeware standalone software, no API needed

  • Does this service integrate with any other apps?
  • CloudBerry Backup, CloudBerry Managed Backup Service work fine with Remote Assistant

  • Who are the main user groups of this service?
  • Remote Assistant can be used by both it-service providers and end-users

  • Does this service offer guides, tutorials and or customer support?
  • There is a user manual on the website

  • What are some applications this service is commonly used in tandem with?
  • CloudBerry Remote Assistant is fully integrated with Cloudberry Managed Backup Service

  • What platforms does this service support?
  • Currently Remote Assistant is supported by Windows OS

  • Does this service offer multi-user capability (e.g. teams)?
  • This feature is currently under development, no ETA yet

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes, you can find the wiki on our GitHub repository.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SherpaDesk is a web-based solution and works on all major browsers.

  • What is this service generally used for?
  • SherpaDesk is a complete professional service management solution allowing time tracking, support management, project monitoring and invoicing. With deep integration into QuickBooks, Xero and FreshBooks makes the SherpaDesk the best solution for small to medium size business to run their business.

  • Who are the main user groups of this service?
  • SherpaDesk focuses on professional service organizations where time is their key revenue driver. This would include software developers, graphic designers, consultants, IT support and manage service providers.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks
    QuickBooks Online
    Xero
    FreshBooks
    Salesforce
    Google
    Microsoft 365

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
17.2k
Followers:
29.8k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
2.54k
Followers:

Other:

Who uses MobileIron
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Chinese, Japanese, French, German, English
Regional Restrictions:
No restrictions.

Other:

Who uses CloudBerry Remote Assistant
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SherpaDesk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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