Mixpanel is a custom event based analytics programme for mobile and web. The app allows users to go much further than measuring their site’s page views by reporting on visitor actions, not views.
Mixpanel is able to ask complex questions by breaking apart events (interactions between people and product) by the properties wanting to be explored. Questions such as, ‘which Google Adwords campaign gives us the most paying users?’ can be explored.
Mixpanel can help businesses to increase conversions by locating where customers are lost at any stage in a process, and run experiments to fix issues that are discovered.
TalkToUsers is a point and click feedback tool that allows your users to quickly and easily tell you what they’re thinking, or what’s stopping them from completing a transaction.
TalkToUsers lets you ask the right questions at the right time, without distracting your customer from your flow. It is designed to make e-commerce and web design feedback smarter.
The TalkToUsers platform replaces annoying email and survey feedback that users tend to avoid. The system allows you to see your site through your users’ eyes by taking a screenshot of the user’s screen, so you see exactly what they saw when they were leaving feedback. All feedback received through TalkToUsers is stored in one place and can be integrated into your CRM system.
Google Apps Integration
Net Promoter Score
Advanced analytics without programmers: Mixpanel’s segmentation tool simplifies queries by visualising the questions users are wanting to ask. No more need to write technical SQL queries.
Use funnels to increase conversions: Identify where customers are being lost and run experiments to fix these issues.
Cohorts: Group customers into cohorts when they sign up to get the full picture on the effects of any changes being made.
Online help, tutorials and support: Gain advice from experts to get data-driven quickly.
Point and click feedback: Let your users quickly and easily tell you what they’re thinking about your site.
Ask the right questions at the right time: Say goodbye to annoying email support or asking your users to fill out surveys. Ask them questions at the exact point you’re curious about.
See your site through your users’ eyes: TalkToUsers takes a screenshot of the users' screen, so you see exactly what they saw when they were leaving feedback. All feedback is in one place on a customisable dashboard, and can be intergrated into your CRM.