MiX Telematix is the versatile platform designed to help firms improve their fleet manager performance. It provides one of the most successful, technically advanced set of fleet management equipment in the world today.
Founded in South Africa, MiX Telematix today offers its services in more than 120 countries worldwide. It takes aim at four principal measures of business performance: efficiency, safety, compliance, and security, helping its users to thrive in today's competitive market.
The essential products of MiX Telematics are The MiX Fleet Manager Essential and MiX Fleet Manager Premium.
About GPS Trackit
GPS Trackit is a software product development company that delivers a powerful and highly customizable suite of web-based fleet management solutions. Our solutions are specifically designed to help your company improve operations, reduce costs, and boost productivity.
Unlike many other fleet management providers, we actually develop and operate our own software. Our fleet management solutions are made to fit your business, not the other way around.
Our solutions are designed to help you manage and optimize your fleet’s everyday activities. From initial onboarding to eventually realizing the full potential of our software, we will always be there to help you empower your fleet.
Our partnerships with software retailers, third-party software companies, and GPS tracking installers enhance our ability to make our robust, feature-rich products available to you.
About BASSnet™ Fleet Management Systems
More than 100 customers, including many of the world’s leading shipping companies and offshore service providers, run fully-integrated BASSnet™ Fleet Management Systems on more than 2,000 vessels around the world.
It is a modular-based solution that allows customers to select the solutions that meet their immediate needs and add other BASSnet™ modules over time as their business evolves. BASSnet™ has 19 modules covering the major areas of maritime.
With a single-platform strategy which offers complete flexibility, each organisation can define its own processes and avoid duplication of data with the usage of a single database. This allows the entire organisation to share the same data – and enables management to deal with problems proactively, streamline work processes and identify best practices. The end result is improved transparency, process efficiency, profitability and operational reputation.
An innovative software solution designed for maximum efficiency with a modern user experience, BASSnet™ is seamlessly integrated for safe and secure data flow between vessels and onshore offices, giving managers a total overview and control over their operations ashore and on-board.
The BASSnet™ system employs the use of the BASSnet™ Gateway Module to facilitate the exchange of information between BASSnet™ and third party systems.
The Gateway module enables Users to receive and send files to suppliers, forwarders, and third party systems through a gateway, which is far more convenient than using the options of Email and Print.
Does this service offer guides, tutorials and or customer support?
Our Global Support Team adopts & is certified by Information Technology Infrastructure Library (ITIL). Our offering:
a) BASS Customer Service Portal (CSS Portal)
- A one-stop portal for all customer support needs
b) BASS Global Support Network
- Our support is available 24/7 via email or telephone for access to reliable, technical & operational expertise.
c) Application Management Service
- A proactive monitoring and performance tuning methodology to ensure your business operations are seamless.
d) Other Ad Hoc Services
- Software Housekeeping
- Diagnostics & Quality Assurance
- Ad-hoc on-board Installation Request
- Onsite or Remote Diagnosis Service (Remote Monitoring & Troubleshooting for Vessel-based Systems)
- System Recovery
Who are the main user groups of this service?
Owners, managers and operators of ships, rigs, offshore units and FPSOs (Floating Production Storage & Offloading Vessel).
Who uses MiX Telematics
English, German, Portuguese, French, Spanish, Polish, Italian