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About Mitrefinch

Mitrefinch Ltd is a leading provider of Workforce Management Solutions for medium-large organizations with 100+ employees. Offering a custom tailored solution, Mitrefinch helps you streamline your business processes, cut administration costs, and manage your employees effectively.
Solutions Include:

  • Time & Attendance
  • HR Management
  • Employee Scheduling
  • Absence Management
  • Employee Self Service.
  • Mobile Workforce

About Timesheets.com

Timesheets.com offers a full suite of services that any small to mid-sized business would expect in a time & expense tracking solution. Our service sets up in just a few moments and we provide standardized training materials for the special needs of your workers. Timesheets.com tracks time for payroll, time-off, billable time, and reimbursable expenses. Additionally, employers can utilize GPS and other security options to manage employees easily and improve transparency.

Pay less, save more, and gain the kind of visibility you never thought possible. Try us for free today!

About ServiceDesk Plus

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Time Management
  • Employee Engagement

Features

  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Summary

  • Helping you track and manage your employees in real-time

  • Maintaining compliance and eliminating manual absence tracking

  • Empowering your employees to take ownership of their working time and leave

  • Centralized employee data for greater workforce insights

  • Creating and managing cost-effective workforce scheduling easily

  • Clocking In and Out anywhere using mobile devices

Summary

  • Time tracking for payroll and billing

  • Mobile tracking and location restrictions

  • Integrates with QuickBooks and other payroll services

  • Mileage and expense tracking

  • Human Resources suite

  • Time off management and accrual tracking

  • GPS location tracking

Summary

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Pricing

Annual

$99.00
2 user(s) / year
Included in plan:
  • All features except photo timestamp

Freelancer - 1 user

Free
Included in plan:
  • All features except photo timestamp

Monthly

$9.00
2 user(s) / month
Included in plan:
  • All features except photo timestamp

Pricing

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • HR, Payroll, Operations, Finance

  • What is this service generally used for?
  • Centralizing employee data and tracking employee time

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Payroll and ERP software

  • Does this service integrate with any other apps?
  • Yes

  • What platforms does this service support?
  • All Android, IOS, Windows, Blackberry

FAQs

    What is this service generally used for?
  • Timesheets.com is used by anyone who wants to track employee time for payroll or billing. Approximately 90% of current customers use the system to track time for payroll, 40% track time towards projects for billing, and 40% of customers use the system to track mileage and expenses. Time tracking allows employees to track attendance, time off with accruals, productivity, and project time for billing. Expense and mileage tracking can be done on the desktop or mobile device with easy receipt uploading. Administrators and supervisors can also use the Human Resource suite for any performance reviews, termination letters, commendation letters, and more. Since everything is web-based and accessible in real-time, reporting fast and easy. Administrators have the choice to turn off features that are not needed; therefore the account can be as simple as desired.

  • Does this service offer guides, tutorials and or customer support?
  • Timesheets.com offers free support via live chat, phone call, or contact form. Timesheets.com has a large support section with employee training, manager training, and other helpful walkthroughs. If desired, demonstrations and staff training are also available.

  • Does this service offer multi-user capability (e.g. teams)?
  • The administrator of the account can set up a hierarchy and choose who the supervisor is and which employees report to that supervisor. The supervisor will be given certain permissions that are completely customizable for any organization.

  • Does this service integrate with any other apps?
    • QuickBooks Online and Desktop
    • Gusto
    • ADP
    • Sage 50 and 100
    • Right Networks
    • Heartland Payment Systems
    • Paychex
    • Ceridian
    • CSV or PDF
  • Who are the main user groups of this service?
    • Insurance Agents
    • Medical Offices & Billing
    • Caretakers
    • Construction and Landscaping
    • Accounting and Taxes
    • Manufacturing and Warehousing
    • Small Businesses
    • Nonprofits
    • Educational Facilities
    • Technology and IT
    • Legal & Financial Services
    • Franchises
    • Freelancers

FAQs

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
San Jose
Employees:
11-50
Likes:
Followers:
3.41k

Vendor Information

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
18.8k
Followers:
3.65k

Other

Who uses Mitrefinch
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, French, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Timesheets.com
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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