Compare Mitrefinch vs Prescreen vs ServiceDesk Plus

You May Also Like

Featured products that are similar to the ones you selected below.

View Listing View Listing View Listing

Crozscore

80%
what is this?
interest rising

Crozscore

79%
what is this?
interest falling

Crozscore

84%
what is this?
interest falling
Mitrefinch screenshot view 3 more Prescreen screenshot view 5 more ServiceDesk Plus screenshot

About Mitrefinch

Mitrefinch Ltd is a leading provider of Workforce Management Solutions for medium-large organizations with 100+ employees. Offering a custom tailored solution, Mitrefinch helps you streamline your business processes, cut administration costs, and manage your employees effectively.
Solutions Include:

  • Time & Attendance
  • HR Management
  • Employee Scheduling
  • Absence Management
  • Employee Self Service.
  • Mobile Workforce

About Prescreen

Prescreen is a cloud-based applicant tracking system that allows you to manage your entire recruiting process.

• Create & publish your job ads
• Publish on over 300 job boards
• Create semi or fully automated processes and process chains
• Efficient candidate communication GDPR compliant applicant administration
• Easily integrate colleagues into your recruiting process
• Automatic report generation and customizable reports
• Access to over 16 Million potential candidates from the XING network

Manage all candidate information in one place and enhance your recruiting process.
Prescreen uses innovative matching technology to help you quickly find the most suitable candidate. Make decisions in your team and notify candidates online immediately. Prescreen is the only applicant tracking system that allows you to access over 16 Million potential candidates from the XING network.

Prescreen can be easily integrated into your website to suit your design needs. All job listings that you create with Prescreen are instantly available on your career page and accessible to applicants. Via a multiposting interface you can publish your job advertisements on over 300 job exchanges of your choice - at particularly favourable conditions, via a large number of free channels or simply on social media networks. You can also use Prescreen to place free ads optimized for Google for Jobs.

Flexible recruiting with Prescreen does not only include the customization of recruiting processes but now also fully automated workflows and the automation of complex recruiting process chains. With Automated Workflows we introduce a new dimension of flexibility, being the first ATS to allow its users to define workflows based on a variety of logical conditions giving recruiters the power of true automation.

About ServiceDesk Plus

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Time Management
  • Employee Engagement

Features

  • API
  • Budgeting
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Onboarding
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • Travel Management

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Summary

  • Helping you track and manage your employees in real-time

  • Maintaining compliance and eliminating manual absence tracking

  • Empowering your employees to take ownership of their working time and leave

  • Centralized employee data for greater workforce insights

  • Creating and managing cost-effective workforce scheduling easily

  • Clocking In and Out anywhere using mobile devices

Summary

  • Automatically synchronize your advertised jobs with the career page of your company using the Prescreen widget.

  • Determine the length and questions of the application process individually for each job.

  • Receive a pre-sorted candidate list through our matching technology.

  • Create message templates to help you with efficient and personal candidate communication.

  • Create transparency and involve your colleagues in the decision-making process.

  • Thanks to its flexible user interface and modern technology, Prescreen is available on all devices.

  • In addition to ready-made reports, you can also create numerous individual and customized reports in Prescreen.

  • Prescreen allows you to access over 16 million potential candidates from the XING Career Network.

  • Your complete candidate communication and information in one place.

  • Define individual processes or entire process chains rule-based and fully automated with Automated Workflows.

Summary

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Pricing

14-days free Trial

Free
Included in plan:
  • Try the software 14 days for free

Solo

$67.00
1 account
Included in plan:
  • 3 active jobs
  • <200 employees

Grande

$245.00
10 accounts
Included in plan:
  • 10 active jobs
  • <200 employees

Venti

$445.00
20 accounts
Included in plan:
  • 20 active jobs
  • <200 employees

Custom


Tell us your wishes - we will find the right offer.
Included in plan:
  • individual amount of accounts and active jobs
  • >200 employees

Pricing

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • HR, Payroll, Operations, Finance

  • What is this service generally used for?
  • Centralizing employee data and tracking employee time

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Payroll and ERP software

  • Does this service integrate with any other apps?
  • Yes

  • What platforms does this service support?
  • All Android, IOS, Windows, Blackberry

FAQs

    No FAQs associated with this application.

FAQs

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Vienna
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:

Other

Who uses Mitrefinch
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, French, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Prescreen
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
German, English, French, Croatian, Hungarian, Italian, Polish, Slovak, Czech, Korean
Regional Restrictions:
No restrictions.

Other

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
Back to top