Compare Mitrefinch vs ProProfs Training Maker vs ServiceDesk Plus

Mitrefinch Workforce Management (0)	ProProfs Training Maker Learning Management System (LMS) (7)	ServiceDesk Plus IT Service Management (ITSM) (1)
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Crozscore: 55% what is this? Press Buzz 25% User Trend interest falling	Crozscore: 91% what is this? User Happiness 90% Press Buzz 54% User Trend no significant changes	Crozscore: 86% what is this? User Happiness 80% Press Buzz 48% User Trend interest rising
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Software Description: Mitrefinch Ltd is a leading provider of Workforce Management Solutions for medium-large organizations with 100+ employees. Offering a custom tailored solution, Mitrefinch helps you streamline your business processes, cut administration costs, and manage your employees effectively. Solutions Include: Time & Attendance HR Management Employee Scheduling Absence Management Employee Self Service. Mobile Workforce	Software Description: Keeping up with the changing market standards, ProProfs Training Maker is the smartest way to create online training courses. You can build a user-friendly course which is adaptable to both web and mobile interface. It is that simple to develop courses on ProProfs Training Maker using existing documents, videos, files, presentations, etc. to train your learners. You get to build engaging content on the easy-to-use course builder, using features such as course compliance reports, detailed analytics, and so on. All-in-one Learning Management System also comes with ProProfs Quiz Maker - world's largest assessment software with over 300k+ free quiz templates.	Software Description: ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster. Benefits: Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app. Create SLA and provide quality services in time, to your end users Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information Web based portal to submit service requests & Incidents. Restore normal service of operation quickly with the comprehensive incident management Eliminate the root cause effectively and put an end for firefighting of repetitive incidents. Discover every asset in your network with the efficient auto discovery options Provide structured and prompt handling of all changes in your IT infrastructure. With the new agent based scanning, you can access any system from the remote network, independent of their location. Showcase the offered IT services to your end user and give a new face to your IT. Scan your network and automatically discover all the software available in your organization Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms. Manage your purchases right from the birth of the PO Auto assign feature distributes tickets based on the existing load on your technicians Manage Contracts with different vendors seamlessly Automatic email to ticket conversion using email commands ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface. Archive your old, unused data and improve your helpdesk performance. Support multiple sites and customize your configurations for every site according to their unique working procedure. Generate detailed reports about your Help desk performance & metrics. Automatically reset the password, by integrating the ticketing system with the Active Directory. Know the satisfaction level of your end users with the ServiceDesk Plus survey option.
Features: Gantt Charts Attendance Tracking Forecasting Multi-User Timesheets Vacation Calendar Notifications Dashboard Scheduling Calendar Management Time Management External Integrations Employee Incentive Management Data Import Expense Tracking Budgeting Feedback Management 360 Degree Feedback Data Visualization Data Export Batch Permissions & Access 2-Factor Authentication API Employee Database	Features: API Onboarding Notifications Google Apps Integration Password & Access Management Time Management Employee Engagement Employee Onboarding Scheduling Class Management Document Comparison Data Visualization Data Import Multi-User Video Courses Student Registration SCORM Gamification Employee Training Personal Learning Corporate/Business	Features: Expense Tracking Budgeting Forecasting Contact Management Google Apps Integration Chat File Sharing File Transfer Third-Party Plugins/Add-Ons Data Visualization Scheduling Calendar Management Dashboard Inventory Tracking External Integrations Customer Management Multi-User Project Management Notifications Data Export 2-Factor Authentication Email Integration Data Import API
Summary: Helping you track and manage your employees in real-time Maintaining compliance and eliminating manual absence tracking Empowering your employees to take ownership of their working time and leave Centralized employee data for greater workforce insights Creating and managing cost-effective workforce scheduling easily Clocking In and Out anywhere using mobile devices	Summary: Cloud-based LMS OSHA Safety Compliance Training Software eLearning authoring tool Online Employee Training Software Online Harassment Training Software for the Workplace Online HR Training & Course Software Enterprise LMS Online Customer Service Training Software xAPI &Tin Can API Blended Learning	Summary: Best practice ITSM workflows Powerful integrations with IT management apps Smart automations Extensive reporting capabilities Codeless customizations Deploy on cloud or on-premise Single sign on AD & LDAP synchronisation 95,000 customers across worldwide Over 10 years in the ITSM industry
	TEAM $59.00 100 user(s) / month Included in plan: Learners 100 Instructors 1 Online Classroom & Learner Dashboard Sell Courses Branding Storage Forums & Learner Communities Certificates BUSINESS $129.00 unlimited user(s) / month Included in plan: Learners 200 Instructors 1 Online Classroom & Learner Dashboard Sell Courses Branding Storage 5GB Forums & Learner Communities Certificates Quizzes & Assessments Feedback & Surveys Groups 5 ENTERPRISE $499.00 unlimited user(s) / month Included in plan: Unlimited Learners Unlimited Instructors Unlimited Storage Certificates Group Admins Training Manuals & Docs Roles, Permissions & Collaboration API & Single-Sign On, SAML & LDAP SCORM, TinCan & LRS Course Bundles & Learning Path Custom License, Enterprise Security & Ownership White Label Integrations Customer Support	Standard Edition $8.00 1 user(s) / month Included in plan: Free forever upto 5 technicians Incident management Self-service portal Knowledge base Multi-site support SLA management Help desk reports Professional Edition $16.00 1 user(s) / month Included in plan: Free upto 2 technicians and 250 nodes Help desk management Knowledge base Self-service portal Software Asset management Asset inventory reports Agent based asset scanning Enterprise Edition $49.00 1 user(s) / month Included in plan: Free upto 2 technicians and 250 nodes Incident management Asset management Problem management Service catalog Change management
FAQs: Does this service offer multi-user capability (e.g. teams)? Yes Who are the main user groups of this service? HR, Payroll, Operations, Finance What is this service generally used for? Centralizing employee data and tracking employee time Does this service offer guides, tutorials and or customer support? Yes Does this service offer an API? Yes What are some applications this service is commonly used in tandem with? Payroll and ERP software Does this service integrate with any other apps? Yes What platforms does this service support? All Android, IOS, Windows, Blackberry	FAQs: Does this service integrate with any other apps? You can easily integrate ProProfs Quiz Maker into the e-learning course to assess the retention rate and training progress made by the learners. Does this service offer guides, tutorials and or customer support? ProProfs Training Maker offers you everything which includes guides, tutorials and customer support too. What is this service generally used for? This service is generally used for preparing e-learning courses. Who are the main user groups of this service? ProProfs Training Maker can be used for developing engaging web-based training courses for corporates as well as students and scholars. Whosoever requires a convenient method of learning can consider approaching ProProfs Training Maker. What are some applications this service is commonly used in tandem with? ProProfs Quiz Maker and Survey Maker are two of the other applications this service is used in tandem with. Does this service offer multi-user capability (e.g. teams)? There is a feature called ‘classroom’ in ProProfs Training Maker. Here, you can create ‘Users’ and ‘Groups’ easily. This segregation will help you to organize and manage large batches of learners from a single, centralized location. You can also separate learners as individual ‘Users’ or keep them in a batch or ‘Group.’ Every user will have their login credentials too. Does this service offer an API? Yes. What platforms does this service support? ProProfs Training Maker is a web-based platform which can create engaging content in no time. Learners and course creators can access and generate learning courses on any electronic device- be it a mobile, laptop or a desktop.	FAQs: What are some applications this service is commonly used in tandem with? ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications. Does this service offer guides, tutorials and or customer support? Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support. What is this service generally used for? ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization. Does this service offer multi-user capability (e.g. teams)? Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians. Does this service integrate with any other apps? Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus. Does this service offer an API? Yes, ServiceDesk Plus offers Rest-API access. Who are the main user groups of this service? ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations. What platforms does this service support? ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).
Publisher: Founded: - Based in: - Employees: - Likes: Followers:	Publisher: Founded: - Based in: - Employees: - Likes: Followers: 5.35k	Publisher: Founded: - Based in: Pleasanton Employees: 5001-10000 Likes: 18.1k Followers: 3.53k
Other: Who uses Mitrefinch SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: French, Spanish, English Regional Restrictions: No restrictions.	Other: Who uses ProProfs Training Maker Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: French, Dutch, Portuguese, Arabic, English Regional Restrictions: No restrictions.	Other: Who uses ServiceDesk Plus Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English Regional Restrictions: No restrictions.