Compare MindTouch vs Traede vs DemoUp

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Crozscore:

83%
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81%
47%
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Crozscore:

63%
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30%
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Crozscore:

62%
what is this?
29%
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Software Description:

MindTouch offers product knowledge management customer's self-service platform, serving SMEs, and big brands. By creating smarter and engaged customers, businesses can gain more sales revenues, and stimulate product adoption.

This service combines CRM and the customer's self-service to get insight into their experience with their products. MindTouch increases web traffic, customer time on the site, and reduces the bounce rate.

It enables businesses to spread help content to customers, establishing a community that they can commit to. Customers can also self-serve using the knowledge center, and become product experts themselves.

Software Description:

Traede is an ecommerce platform designed specifically for B2B / wholesale. Traede enables you to handle all aspects of the wholesale process from a single platform, including creating and editing products, keeping track of customers and, creating and processing orders.

You can also Integrate Traede with your ERP system and keeps track of orders, invoices, and customers giving you an overview of your B2B sales and accounting.

Software Description:

Largest Ecommerce Video Database

DemoUp offers the largest ecommerce video database. More than 1,500 brands and 50,000 videos can be embedded on your online shop.

Connect your shop to our video database and matching videos will be embedded automatically on your product pages. Add-to-cart conversion rates for those who watch these videos increase by an average of 95%.

Pushbutton Integration

Connect your shop in less than 3 minutes. Just copy the DemoUp tag into your product page template and you‘re done.

DemoUp scans all your product pages and automatically embeds the matching videos from our database. From this point on you will always have the newest video content from brands live in your
ecommerce shop.

Get More Visitors with Video SEO

Our built-in video SEO tool automatically informs search engines about your product videos and will integrate rich snippets into search results.

You will get more visitors through improved rankings and higher click-through-rates.

A Dashboard for Insights

Get all relevant key performance indicators for your videos. Our platform measures conversion and sales, not just eyeballs and impressions. Dig deep into our data and see at what second viewers are dropping of your videos and which kind of videos performs best.

Features:

  • Google Apps Integration
  • Multi-User
  • API
  • Notifications
  • Data Export
  • Data Import
  • Dashboard
  • Customer Management
  • External Integrations
  • SAP Integration

Features:

  • File Transfer
  • Notifications
  • Batch Permissions & Access
  • File Sharing
  • Multi-Currency
  • Inventory Tracking
  • Shipping Management
  • Customer Management
  • Contact Management
  • External Integrations
  • Order management
  • Product Catalog
  • Dashboard
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Data Visualization
  • Data Import
  • API
  • Conversion Tracking
  • Data Export

Features:

  • Conversion Tracking
  • Dashboard
  • API
  • Data Visualization
  • File Sharing
  • Multi-User
  • Brand Management
  • Social-Media Integration
  • Data Import
  • External Integrations

Summary:

  • Knowledge Base

  • Real-Time Updates

  • Customizable Functionality

  • Search Functionality

  • Indexing

  • Visitor Tracking

  • Third Party Integration

  • Self-Service Features

  • Self-Learning

  • Multiple Format Support

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations available: Salesforce Service Cloud, Salesforce Community Cloud, Google Analytics, Zendesk, SAP Hybris, Microsoft Dynamics CRM, Single Sign-On (SAML 2.0), Salesforce Sales Cloud, Facebook, Twitter, LinkedIn, Google+, Contextual Help, SAP Cloud for Customer.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Phone, Live Chat, Email, AQ/Knowledgebase, Video Tutorials / Webinar, On-Site.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with SAP and SalesForce.

  • What is this service generally used for?
  • This service is used as a product knowledge management solution.

  • What platforms does this service support?
  • This is a web-based application.

  • Who are the main user groups of this service?
  • Main users of MindTouch are Large Enterprises, Mid Size Business, Public Administrations, and Small Business.

FAQs:

    Does this service offer an API?
  • Yes, Traede has an open API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Brands can create logins for their team members. It is also possible to give limited access to the platform to sales agents.

  • What platforms does this service support?
  • Traede integrates with a variety of ERP / Accounting systems, shipping providers and other system. For a full list, please visit the website.

    Integrations can also be built on a case by case basis.

  • Who are the main user groups of this service?
  • Traede is aimed at fashion and lifestyle brands who their products on a wholesale basis.

  • What are some applications this service is commonly used in tandem with?
  • Traede works well with an ERP / Accounting system. It is also not a replacement for a B2C / consumer webshop.

  • What is this service generally used for?
  • Traede is used to simplify and digitise the selling process for wholesale. Brands can easily manage their products, create orders and generate invoices. Traede also allows brands to sell to retailers 24/7 via a private B2B online store. Furthermore, integration with other software ensures that other parts of the process, for example shipping or accounting / finance, is kept up to date.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Traede has an onboarding team which helps customers set up the platform, and teaches them how to use it. After the onboarding period, Traede support staff is available via phone, email or live chat.

FAQs:

    Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • All ecommerce platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Embedding product videos into webshops.

  • Who are the main user groups of this service?
  • Large retailers from the consumer electronic, children appliances and DIY tools categories.

Publisher:

Founded:
-
Based in:
San Diego
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Berlin
Employees:
11-50
Likes:
Followers:

Other:

Who uses MindTouch
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses Traede
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
Danish, Finnish, Norwegian, German, Swedish, Dutch, English
Regional Restrictions:
No restrictions.

Other:

Who uses DemoUp
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English
Regional Restrictions:
No restrictions.
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