Compare MindTouch vs Salsify vs Traede

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Crozscore:

85%
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81%
47%
interest falling

Crozscore:

92%
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94%
43%
interest rising

Crozscore:

59%
what is this?
29%
interest falling
MindTouch screenshot view 2 more Salsify screenshot view 2 more Traede screenshot

Software Description:

MindTouch offers product knowledge management customer's self-service platform, serving SMEs, and big brands. By creating smarter and engaged customers, businesses can gain more sales revenues, and stimulate product adoption.

This service combines CRM and the customer's self-service to get insight into their experience with their products. MindTouch increases web traffic, customer time on the site, and reduces the bounce rate.

It enables businesses to spread help content to customers, establishing a community that they can commit to. Customers can also self-serve using the knowledge center, and become product experts themselves.

Software Description:

Salsify empowers brand manufacturers to deliver the product experiences consumers demand anywhere they choose to shop online. Our product experience management platform (PXM) combines the power of PIM and DAM capabilities, the industry’s broadest commerce ecosystem, and actionable insights to orchestrate compelling product experiences through every digital touchpoint. The world’s biggest brands including Coca-Cola, Bosch, GSK, Rawlings, and Fruit of the Loom use Salsify every day to stand out on the digital shelf.

Software Description:

Traede is an ecommerce platform designed specifically for B2B / wholesale. Traede enables you to handle all aspects of the wholesale process from a single platform, including creating and editing products, keeping track of customers and, creating and processing orders.

You can also Integrate Traede with your ERP system and keeps track of orders, invoices, and customers giving you an overview of your B2B sales and accounting.

Features:

  • Google Apps Integration
  • Multi-User
  • API
  • Notifications
  • Data Export
  • Data Import
  • Dashboard
  • Customer Management
  • External Integrations
  • SAP Integration

Features:

  • Analytics
  • SEO
  • Multi-Site
  • Third-Party Plugins/Add-Ons
  • SAP Integration
  • Product Catalog
  • Data Export
  • External Integrations
  • 2-Factor Authentication
  • Data Import
  • Data Visualization
  • API
  • Multi-User
  • Notifications
  • Dashboard

Features:

  • File Transfer
  • Notifications
  • Batch Permissions & Access
  • File Sharing
  • Multi-Currency
  • Inventory Tracking
  • Shipping Management
  • Customer Management
  • Contact Management
  • External Integrations
  • Order management
  • Product Catalog
  • Dashboard
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Data Visualization
  • Data Import
  • API
  • Conversion Tracking
  • Data Export

Summary:

  • Knowledge Base

  • Real-Time Updates

  • Customizable Functionality

  • Search Functionality

  • Indexing

  • Visitor Tracking

  • Third Party Integration

  • Self-Service Features

  • Self-Learning

  • Multiple Format Support

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations available: Salesforce Service Cloud, Salesforce Community Cloud, Google Analytics, Zendesk, SAP Hybris, Microsoft Dynamics CRM, Single Sign-On (SAML 2.0), Salesforce Sales Cloud, Facebook, Twitter, LinkedIn, Google+, Contextual Help, SAP Cloud for Customer.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Phone, Live Chat, Email, AQ/Knowledgebase, Video Tutorials / Webinar, On-Site.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with SAP and SalesForce.

  • What is this service generally used for?
  • This service is used as a product knowledge management solution.

  • What platforms does this service support?
  • This is a web-based application.

  • Who are the main user groups of this service?
  • Main users of MindTouch are Large Enterprises, Mid Size Business, Public Administrations, and Small Business.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Yes, Traede has an open API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Brands can create logins for their team members. It is also possible to give limited access to the platform to sales agents.

  • What platforms does this service support?
  • Traede integrates with a variety of ERP / Accounting systems, shipping providers and other system. For a full list, please visit the website.

    Integrations can also be built on a case by case basis.

  • Who are the main user groups of this service?
  • Traede is aimed at fashion and lifestyle brands who their products on a wholesale basis.

  • What are some applications this service is commonly used in tandem with?
  • Traede works well with an ERP / Accounting system. It is also not a replacement for a B2C / consumer webshop.

  • What is this service generally used for?
  • Traede is used to simplify and digitise the selling process for wholesale. Brands can easily manage their products, create orders and generate invoices. Traede also allows brands to sell to retailers 24/7 via a private B2B online store. Furthermore, integration with other software ensures that other parts of the process, for example shipping or accounting / finance, is kept up to date.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Traede has an onboarding team which helps customers set up the platform, and teaches them how to use it. After the onboarding period, Traede support staff is available via phone, email or live chat.

Publisher:

Founded:
-
Based in:
San Diego
Employees:
51-200
Likes:
Followers:
6.44k

Publisher:

Founded:
-
Based in:
Boston
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses MindTouch
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses Salsify
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Traede
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
Danish, Swedish, Norwegian, German, Dutch, English, Finnish
Regional Restrictions:
No restrictions.
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