Compare MindTouch vs Magento vs Salsify

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Crozscore:

83%
what is this?
81%
47%
interest rising

Crozscore:

93%
what is this?
95%
65%
interest rising

Crozscore:

84%
what is this?
43%
no significant changes
MindTouch screenshot view 2 more Magento screenshot view 3 more Salsify screenshot view 2 more

Software Description:

MindTouch offers product knowledge management customer's self-service platform, serving SMEs, and big brands. By creating smarter and engaged customers, businesses can gain more sales revenues, and stimulate product adoption.

This service combines CRM and the customer's self-service to get insight into their experience with their products. MindTouch increases web traffic, customer time on the site, and reduces the bounce rate.

It enables businesses to spread help content to customers, establishing a community that they can commit to. Customers can also self-serve using the knowledge center, and become product experts themselves.

Software Description:

Magento is an ecommerce platform built on open source technology, which provides online merchants with a flexible shopping cart system, as well as control over the look, content and functionality of their online store.
It uses Zend PHP and MySQL databases, which offers great flexibility through its modular architecture, and is completely scalable, with wide range of control options for easy use.
This eCommerce software provides two distinct platforms, Magento Community Edition and Magento Enterprise Edition.

Software Description:

Salsify empowers brand manufacturers to deliver the product experiences consumers demand anywhere they choose to shop online. Our product experience management platform (PXM) combines the power of PIM and DAM capabilities, the industry’s broadest commerce ecosystem, and actionable insights to orchestrate compelling product experiences through every digital touchpoint. The world’s biggest brands including Coca-Cola, Bosch, GSK, Rawlings, and Fruit of the Loom use Salsify every day to stand out on the digital shelf.

Features:

  • Google Apps Integration
  • Multi-User
  • API
  • Notifications
  • Data Export
  • Data Import
  • Dashboard
  • Customer Management
  • External Integrations
  • SAP Integration

Features:

  • Customer Management
  • Notifications
  • SEO
  • API

Features:

  • Analytics
  • SEO
  • Multi-Site
  • Third-Party Plugins/Add-Ons
  • SAP Integration
  • Product Catalog
  • Data Export
  • External Integrations
  • 2-Factor Authentication
  • Data Import
  • Data Visualization
  • API
  • Multi-User
  • Notifications
  • Dashboard

Summary:

  • Knowledge Base

  • Real-Time Updates

  • Customizable Functionality

  • Search Functionality

  • Indexing

  • Visitor Tracking

  • Third Party Integration

  • Self-Service Features

  • Self-Learning

  • Multiple Format Support

Summary:

  • Modules: Magento users can install modules by downloading them, and uploading them to their server, or applying a module's Extension Key through Magento Connect Manager.

  • Integration: Magento allows users to integrate several different domain names into one control panel and manage more than one storefront at a time from a single admin panel.

  • Themes: There is a basic theme which sets up an ecommerce website, and users may install additional themes to change the display of the website or its functionality.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: No
  • Magento Community (CE): Free to download and use, small-medium size businesses
    Magento Enterprise (EE): $18,000 per year

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations available: Salesforce Service Cloud, Salesforce Community Cloud, Google Analytics, Zendesk, SAP Hybris, Microsoft Dynamics CRM, Single Sign-On (SAML 2.0), Salesforce Sales Cloud, Facebook, Twitter, LinkedIn, Google+, Contextual Help, SAP Cloud for Customer.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Phone, Live Chat, Email, AQ/Knowledgebase, Video Tutorials / Webinar, On-Site.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with SAP and SalesForce.

  • What is this service generally used for?
  • This service is used as a product knowledge management solution.

  • What platforms does this service support?
  • This is a web-based application.

  • Who are the main user groups of this service?
  • Main users of MindTouch are Large Enterprises, Mid Size Business, Public Administrations, and Small Business.

FAQs:

    Who are the main user groups of this service?
  • Main users of Magento are online merchants.

  • What is this service generally used for?
  • It is used for building ecommerce platforms.

  • What platforms does this service support?
  • Magento is a cross-platform computer software.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Redis, Memcached, and Apache Solr.

  • Does this service integrate with any other apps?
  • It integrates with many services like: Wordpress, Hubspot, MailChimp, Drupal etc.

  • Does this service offer an API?
  • It offers APIs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Magento allows users to integrate several different domain names into one control panel and manage more than one storefront at a time from a single admin panel.

  • Does this service offer guides, tutorials and or customer support?
  • They offer help and support, documentation, forms, training, courses, and consulting services.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
San Diego
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Campbell
Employees:
501-1000
Likes:
37.3k
Followers:
78.1k

Publisher:

Founded:
-
Based in:
Boston
Employees:
51-200
Likes:
345
Followers:
1.74k

Other:

Who uses MindTouch
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses Magento
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses Salsify
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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