Compare MindTouch vs NetSuite vs Traede

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Crozscore:

85%
what is this?
81%
47%
interest falling

Crozscore:

85%
what is this?
77%
54%
interest falling

Crozscore:

58%
what is this?
29%
interest falling
MindTouch screenshot view 2 more NetSuite screenshot view 5 more Traede screenshot

Software Description:

MindTouch offers product knowledge management customer's self-service platform, serving SMEs, and big brands. By creating smarter and engaged customers, businesses can gain more sales revenues, and stimulate product adoption.

This service combines CRM and the customer's self-service to get insight into their experience with their products. MindTouch increases web traffic, customer time on the site, and reduces the bounce rate.

It enables businesses to spread help content to customers, establishing a community that they can commit to. Customers can also self-serve using the knowledge center, and become product experts themselves.

Software Description:

NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.

Software Description:

Traede is an ecommerce platform designed specifically for B2B / wholesale. Traede enables you to handle all aspects of the wholesale process from a single platform, including creating and editing products, keeping track of customers and, creating and processing orders.

You can also Integrate Traede with your ERP system and keeps track of orders, invoices, and customers giving you an overview of your B2B sales and accounting.

Features:

  • Google Apps Integration
  • Multi-User
  • API
  • Notifications
  • Data Export
  • Data Import
  • Dashboard
  • Customer Management
  • External Integrations
  • SAP Integration

Features:

  • Analytics
  • API
  • Dashboard
  • Data Export
  • Data Import
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Payroll
  • Timesheets
  • Billing/Invoicing
  • Supplier Management
  • Expense Tracking
  • Payment Processor
  • Data Visualization
  • Scheduling
  • Accounts Receivable
  • General Account Ledger
  • Project Management
  • Tax Management

Features:

  • File Transfer
  • Notifications
  • Batch Permissions & Access
  • File Sharing
  • Multi-Currency
  • Inventory Tracking
  • Shipping Management
  • Customer Management
  • Contact Management
  • External Integrations
  • Order management
  • Product Catalog
  • Dashboard
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Data Visualization
  • Data Import
  • API
  • Conversion Tracking
  • Data Export

Summary:

  • Knowledge Base

  • Real-Time Updates

  • Customizable Functionality

  • Search Functionality

  • Indexing

  • Visitor Tracking

  • Third Party Integration

  • Self-Service Features

  • Self-Learning

  • Multiple Format Support

Summary:

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations available: Salesforce Service Cloud, Salesforce Community Cloud, Google Analytics, Zendesk, SAP Hybris, Microsoft Dynamics CRM, Single Sign-On (SAML 2.0), Salesforce Sales Cloud, Facebook, Twitter, LinkedIn, Google+, Contextual Help, SAP Cloud for Customer.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Phone, Live Chat, Email, AQ/Knowledgebase, Video Tutorials / Webinar, On-Site.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with SAP and SalesForce.

  • What is this service generally used for?
  • This service is used as a product knowledge management solution.

  • What platforms does this service support?
  • This is a web-based application.

  • Who are the main user groups of this service?
  • Main users of MindTouch are Large Enterprises, Mid Size Business, Public Administrations, and Small Business.

FAQs:

    What platforms does this service support?
  • This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

  • Who are the main user groups of this service?
  • NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

  • What is this service generally used for?
  • It is generally used as a business management software,

  • What are some applications this service is commonly used in tandem with?
  • NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

  • Does this service integrate with any other apps?
  • It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

  • Does this service offer an API?
  • NetSuite offers APIs to integrate with third-party systems.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

FAQs:

    Does this service offer an API?
  • Yes, Traede has an open API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Brands can create logins for their team members. It is also possible to give limited access to the platform to sales agents.

  • What platforms does this service support?
  • Traede integrates with a variety of ERP / Accounting systems, shipping providers and other system. For a full list, please visit the website.

    Integrations can also be built on a case by case basis.

  • Who are the main user groups of this service?
  • Traede is aimed at fashion and lifestyle brands who their products on a wholesale basis.

  • What are some applications this service is commonly used in tandem with?
  • Traede works well with an ERP / Accounting system. It is also not a replacement for a B2C / consumer webshop.

  • What is this service generally used for?
  • Traede is used to simplify and digitise the selling process for wholesale. Brands can easily manage their products, create orders and generate invoices. Traede also allows brands to sell to retailers 24/7 via a private B2B online store. Furthermore, integration with other software ensures that other parts of the process, for example shipping or accounting / finance, is kept up to date.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Traede has an onboarding team which helps customers set up the platform, and teaches them how to use it. After the onboarding period, Traede support staff is available via phone, email or live chat.

Publisher:

Founded:
-
Based in:
San Diego
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
1998
Based in:
San Mateo
Employees:
1001-5000
Likes:
20.4k
Followers:
23.6k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses MindTouch
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Traede
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
Danish, Finnish, German, English, Norwegian, Dutch, Swedish
Regional Restrictions:
No restrictions.
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