Compare MindTouch vs Qliktag vs Knack

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Software Description:

MindTouch offers product knowledge management customer's self-service platform, serving SMEs, and big brands. By creating smarter and engaged customers, businesses can gain more sales revenues, and stimulate product adoption.

This service combines CRM and the customer's self-service to get insight into their experience with their products. MindTouch increases web traffic, customer time on the site, and reduces the bounce rate.

It enables businesses to spread help content to customers, establishing a community that they can commit to. Customers can also self-serve using the knowledge center, and become product experts themselves.

Software Description:

Qliktag is a collaborative platform built on the robust GS1 Source data model for PIM (product information management) & syndication. It enables brands, retailers, manufacturers, suppliers and other entities to aggregate, manage, enrich & distribute trusted, accurate product information to all the various parties within the omni-channel retail environment that depend on it.

With a unique, GS1 global standards based, product data model combined with the ability to extend the data model with custom defined modules, the platform is compatible with enterprise product systems like GDSN used globally for within the consumer retail domain.

Qliktag also comes equipped with a customer experience engine & mobile SDK that allows organizations to design digital experiences and digital labels for their products that can be used by consumers. The Qliktag platform today is in use for over 1 million product unique GTINs around the world in several regions.

Software Description:

Knack transforms spreadsheets into web database applications without the need for coding. It allows anyone to build database applications that can store and access data, initiate reports, and be shared with lots of people.

Knack allows online databases to be built from scratch or personalized from a range of popular templates such as order purchasing, project management, job assignments, and more. Knack is fully compatible with smartphones and tablets to help businesses mobilize their workforce. Access information from anywhere with an internet connection.

Features:

  • Google Apps Integration
  • Multi-User
  • API
  • Notifications
  • Data Export
  • Data Import
  • Dashboard
  • Customer Management
  • External Integrations
  • SAP Integration

Features:

  • Supplier Management
  • Product Catalog
  • Dashboard
  • Scheduling
  • Notifications
  • Multi-User
  • Data Import
  • Data Visualization
  • Data Export
  • External Integrations
  • API

Features:

Summary:

  • Knowledge Base

  • Real-Time Updates

  • Customizable Functionality

  • Search Functionality

  • Indexing

  • Visitor Tracking

  • Third Party Integration

  • Self-Service Features

  • Self-Learning

  • Multiple Format Support

Summary:

  • GS1 Standards Driven Core Data Model

  • Custom User Defined Data Modules to Extend Data Model

  • Central Controller Managed Architecture with Ability to Invite Users

  • Multiple Product Data Input Channels including UI, GDSN Import & API Import

  • Robust API for Distribution or Publishing Data to Web or Mobile Applications

  • Extensive Data Access & Permission Controls

  • Unique Customer Experience & Digital Label Engine

  • Mobile SDK with Rich Features

  • Highly Scalable Enterprise SaaS Architecture

Summary:

  • Complete customization: Knack allows you to build the exact web database app you require.

  • Online data management: Get access and update / edit your online database right from your desktop web browser, mobile or tablet. Share your app amongst the workforce to let them use it in the field.

  • High level security: Feel your data is safe with complete data SSL encryption, based and encrypted passwords and daily backups to multiple locations.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations available: Salesforce Service Cloud, Salesforce Community Cloud, Google Analytics, Zendesk, SAP Hybris, Microsoft Dynamics CRM, Single Sign-On (SAML 2.0), Salesforce Sales Cloud, Facebook, Twitter, LinkedIn, Google+, Contextual Help, SAP Cloud for Customer.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Phone, Live Chat, Email, AQ/Knowledgebase, Video Tutorials / Webinar, On-Site.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with SAP and SalesForce.

  • What is this service generally used for?
  • This service is used as a product knowledge management solution.

  • What platforms does this service support?
  • This is a web-based application.

  • Who are the main user groups of this service?
  • Main users of MindTouch are Large Enterprises, Mid Size Business, Public Administrations, and Small Business.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
San Diego
Employees:
51-200
Likes:
Followers:
6.43k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
New York
Employees:
2-10
Likes:
Followers:

Other:

Who uses MindTouch
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses Qliktag
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, German, Dutch, Spanish, Russian, Arabic, Danish, Persian, Finnish, Icelandic, Japanese, Italian, Latin, Portuguese, Polish
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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