Milo is a mobile-first, private, cloud-based community engagement platform tailor-made to help businesses run their communities like never before. See 10x increase in community collaborations within a month of launch.
Members. Groups. Announcements. Meetups. Events. Posts. Polls. – get everything in one place and see your community thrive - all in less than a day and at a fraction of the cost of building it in-house.
Milo is like Slack, but designed for offline communities. Our customers see user retention that is as high as 70% at the end of 30 days and an average engagement of 10 mins a user a day, all with very little efforts from the community managers. We primarily cater to customers that keep community at the heart of their business and want to leverage the power of their community by enabling people-to-people interactions.
About Sparq
Sparq is a customer insights platform that uncovers actionable customer data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. The platform translates customer attributes like motivation, preference, and beliefs into agile, actionable data points that improve customer understanding. These deeper insights deliver new value such as new placement, product, pricing, and promotional opportunities, as well as improve customer acquisition, rate of retention, and customer satisfaction. Through continued engagement, collected insights offer an increasingly optimized experience turning consent data from facts and figures into tangible, actionable insights while maintaining privacy boundaries and meeting regulations.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
Instantly discover members in your community who share the same interests or background
Easily search for members by name, location, college, company, profession, hometown etc.
Smart groups ensure you are automatically added to all the important groups that matter to you. Of course, you can create your own private groups and invite other members to join.
Anytime you have a question or need a recommendation or feel like sharing something with your community, just head to the feed and start interacting.
Use the Gallery to share all your beautiful moments with your community.
Free to meet? Just shake your phone and Milo will instantly connect you with others who are also free. Meet up and get to know others better!
Get a warm welcome from the community manager and the members as soon as you join.
Summary
Build Communities and Engage Members
Advanced Recruitment Tools
Progressive Profiling
Deep Audience Segmentation
Target and Run Activities
Real-Time Community Engagement Metrics
Advanced Search Functionality
Sparq Authoring
Survey Templates
Private Discussion Boards
FAQs
No FAQs associated with this application.
FAQs
Does this service integrate with any other apps?
Yes, we have a whole App Center including systems like Salesforce, Marketo, HubSpot, SurveyGizmo, Userzoom, LivingLens, and more.
Who are the main user groups of this service?
Market researchers, insight professionals, CX professionals, executives, product teams, marketers, and data scientists use Sparq.
What platforms does this service support?
Sparq, our customer insights platform
What are some applications this service is commonly used in tandem with?
Leverage our self-service integrations from our App Center for managing, surveying, and augmenting activities with your other systems like Salesforce, Marketo, HubSpot, and more. We also support API and DMP integrations so you can integrate your Sparq data with other systems of record.
Does this service offer guides, tutorials and or customer support?
Help Center, Email Support, Phone Support, Knowledge Base, Vision Critical Academy, Professional Services, Research Services, Technical Services
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service offer an API?
Yes
What is this service generally used for?
This service is generally used as a cloud-based customer intelligence platform.
We have a small team of dedicated Customer Engagement software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.